Chief Financial Officer

Job title: Chief Financial Officer

Department: Finance  

Location: Manchester – UK Management College, with responsibilities across UKMC and the wider Unibridge Group  

Reporting to: Group Chief Executive Officer  

Remit: UKMC, with Group-wide responsibilities and support across the wider Unibridge Group. 

Works with: Group shareholders and Board; UKMC Board and senior leadership; leadership teams across Unibridge Group organisations; Finance and Audit & Risk Committees; external auditors; banks; HMRC; insurers; professional advisers; regulators; awarding bodies; funding partners; and other relevant stakeholders. 

Salary: £100,000–£135,000 per annum  

Employment Type: Full-time, Permanent 

ABOUT UKMC AND UNIBRIDGE GROUP 

UK Management College (UKMC) is a growing higher education provider in the United Kingdom, focused on widening participation and providing accessible higher education opportunities to students from diverse and under-represented backgrounds. 

UKMC delivers partner-validated and franchised degree programmes across multiple campuses in Greater Manchester, the East Midlands and the North-East. 

UKMC forms part of the wider Unibridge Group, which includes a growing portfolio of education institutions and businesses. Each institution operates within its respective governance and regulatory framework, with the wider Group providing strategic direction and support. 

The Chief Financial Officer will be based within UK Management College's Manchester offices and will provide senior financial leadership to UKMC while also supporting the wider Unibridge Group and its institutions. 

ROLE PURPOSE 

The Chief Financial Officer (CFO) will be the senior finance executive responsible for providing strategic financial leadership, oversight and stewardship across UKMC, while also supporting the wider Unibridge Group and its colleges and institutions. 

The post holder will lead UKMC's finance function and provide Group-wide financial expertise and support in relation to financial strategy, sustainability, governance, financial modelling, reporting,

 cash and capital management, financial controls, income diversification and strategic growth. 

Beyond financial stewardship, the CFO will play a key strategic role in developing sustainable financial models, building and maintaining sophisticated financial forecasts, designing and stress-testing scenarios for growth, diversification and resilience, and supporting the development of new and diversified sources of income. 

The CFO will also provide financial leadership and support for the expansion of academic partnerships and portfolios, providing financial due diligence, business cases and investment appraisal to support strategic decision-making. 

The CFO will report to the Group Chief Executive Officer and work closely with UKMC and Unibridge Group senior leadership, Boards and relevant committees. 

KEY RESPONSIBILITIES 

A. Financial Strategy and Leadership 

• Lead UKMC's financial strategy and provide strategic financial leadership and support across the wider Unibridge Group. 
• Ensure financial strategies support the strategic plans of UKMC and relevant Group institutions and promote long-term financial sustainability. 
• Act as the principal financial adviser to the Group Chief Executive Officer, providing clear advice on financial performance, forecasts, risks, opportunities and strategic options. 
• Work closely with shareholders, Boards and senior leadership teams on significant financial and investment decisions. 
• Develop and maintain appropriate financial policies, delegation limits, approval thresholds and financial governance arrangements. 
• Lead annual financial planning and budget cycles, ensuring budgets are realistic, capacity-led and aligned with organisational plans. 
• Advise on the appropriate balance between investment, reserves, growth and financial sustainability. 
• Ensure financial decisions support educational quality, student outcomes and the long-term sustainability of UKMC and the wider Group. 

B. Financial Modelling and Sustainable Financial Models 

• Build, own and continuously maintain integrated financial models for UKMC and support consolidated and institutional financial modelling across the wider Unibridge Group. 
• Link student-number forecasts, fee income, staffing, estates, capital plans, cash flow and reserves within financial models. 
• Develop rolling short, medium and long-term financial forecasts. 
• Design and undertake scenario and sensitivity analysis covering recruitment performance, partner concentration, changes in fees or policy, cost inflation, new partnerships, new campuses and new income streams. 
• Develop sustainability metrics including surplus margins, reserves, liquidity and partner-concentration thresholds. 
• Ensure financial models are reconciled with business plans, regulatory submissions, forecasts and statutory accounts. 
• Translate complex financial information into clear, decision-ready analysis for senior leaders and Boards. 
• Maintain financial modelling approaches that reflect appropriate UK sector practice and regulatory expectations. 

C. Income Diversification and New Sources of Income 

• Lead and support the identification, appraisal and development of new and diversified income sources for UKMC and the wider Unibridge Group. 
• Identify opportunities to reduce dependency on individual partners, programmes or income streams. 
• Develop capability around grant and external funding opportunities. 
• Support the identification and pursuit of appropriate research, knowledge-exchange, government, local-authority and other funding opportunities. 
• Appraise opportunities including contract and commercial training, professional development, consultancy and appropriate commercial use of organisational assets. 
• Ensure new income initiatives are supported by robust business cases, appropriate costing, sensitivity analysis and risk assessment. 
• Establish and monitor appropriate income-diversification measures. 
• Ensure new income opportunities do not compromise educational quality, regulatory compliance or student interests. 

D. Partnerships and Portfolio Expansion 

• Provide senior financial leadership and support for the expansion of academic and strategic partnerships. 
• Undertake financial due diligence on prospective partners, universities, awarding bodies and other significant commercial relationships. 
• Model the income, costs and financial risks associated with proposed partnerships. 
• Provide financial appraisal for new programmes, subject areas, campuses and modes of delivery. 
• Ensure expansion proposals are appropriately costed and financially sustainable. 
• Support fee negotiations and financial contract terms with partner organisations. 
• Monitor the financial impact of partner dependency and significant contractual commitments. 
• Support the financial evaluation of potential acquisitions, mergers or new institutional opportunities. 
• Lead or support financial due diligence and integration planning where appropriate. 

E. Financial Planning, Reporting and Accounts 

• Lead management reporting for UKMC and support appropriate financial reporting across the wider Unibridge Group. 
• Ensure timely and accurate monthly management accounts, variance analysis, forecasts and financial commentary. 
• Oversee statutory financial reporting and annual financial statements in accordance with applicable accounting standards and legislation. 
• Lead relationships with external auditors and ensure audits are appropriately prepared and managed. 
• Ensure appropriate tax compliance, including corporation tax, VAT, PAYE and other relevant obligations. 
• Oversee key financial processes including payroll, accounts payable, accounts receivable, credit control and relevant student-fee processes. 
• Ensure financial reporting provides senior leaders and Boards with an accurate understanding of organisational financial performance. 

F. Treasury, Cash and Capital 

• Lead treasury and cash-flow management for UKMC and provide appropriate strategic support across the wider Unibridge Group. 
• Maintain robust cash-flow forecasting and liquidity management. 
• Develop and maintain appropriate banking relationships. 
• Ensure appropriate reserves and liquidity targets are established and monitored. 
• Provide early warning where financial forecasts indicate potential risks. 
• Lead or support capital planning and investment appraisal for estates, infrastructure, IT and other significant investment. 
• Advise senior leadership on appropriate funding strategies for organisational growth. 
• Ensure appropriate insurance arrangements are maintained and reviewed. 

G. Regulatory Financial Compliance 

• Lead the financial aspects of UKMC's regulatory obligations and support relevant financial compliance requirements across the wider Group. 
• Ensure financial returns, audited financial statements, forecasts and other required financial submissions are accurate and completed within required timescales. 
• Maintain appropriate internal controls over financial and related data used for regulatory and external reporting. 
• Ensure compliance with relevant Companies House and other statutory filing requirements. 
• Monitor regulatory and policy developments affecting education finance in the UK. 
• Support regulatory submissions and engagements with reconciled and evidence-based financial information. 
• Ensure consistency between financial information presented across business plans, regulatory submissions, forecasts and statutory accounts. 

H. Risk, Internal Control and Audit 

• Maintain an effective framework of financial internal controls. 
• Ensure appropriate segregation of duties, authorisation limits, reconciliations, procurement controls and fraud-prevention arrangements. 
• Maintain oversight of significant financial risks and ensure material risks are appropriately escalated. 
• Support Audit & Risk Committees and other governance bodies with accurate and transparent financial information. 
• Ensure anti-fraud, anti-bribery and anti-money-laundering arrangements are appropriately maintained. 
• Ensure financial audit actions are monitored and progressed to completion. 
• Support financial continuity and resilience planning. 

I. Financial Systems, Data and Transformation 

• Provide strategic leadership for finance systems and financial technology. 
• Support the development of modern, integrated systems for accounting, planning, payroll and procurement. 
• Improve integration between finance systems and other organisational systems. 
• Drive digitalisation, automation and continuous improvement of financial processes. 
• Improve management information and self-service financial reporting for budget holders and senior leaders. 
• Ensure financial data is appropriately governed, secure and GDPR-compliant. 
• Identify opportunities to improve efficiency, accuracy and financial control through technology. 

J. Leadership and People 

• Build, lead and develop a high-performing UKMC Finance function. 
• Provide appropriate leadership, professional support and strategic direction to finance colleagues across the wider Unibridge Group. 
• Establish clear objectives, performance expectations and development plans. 
• Support succession planning and professional development within Finance. 
• Develop financial literacy and budget-holder capability across the organisation. 
• Promote a collaborative and service-oriented Finance function that supports effective organisational decision-making. 
• Promote consistency and best practice across Finance functions. 
• Undertake any additional duties assigned by the Group Chief Executive Officer commensurate with the seniority and scope of the role. 

PROFESSIONAL STANDARDS AND EXPERIENCE 

The successful candidate will be expected to be a fully qualified accountant (ACA / ACCA / CIMA / CIPFA or equivalent) with substantial post-qualification experience at senior finance leadership level. 

The successful candidate should demonstrate: 

• Significant senior-level financial leadership experience. 
• Experience operating at CFO, Finance Director or equivalent senior level. 
• Strong experience of financial strategy, planning and modelling. 
• Experience of managing complex budgets and financial reporting. 
• Strong knowledge of financial governance, internal controls, audit and risk. 
• Experience developing sophisticated financial forecasts and scenario models. 
• Experience of supporting organisational growth and strategic investment decisions. 
• Strong commercial and financial judgement. 
• Experience leading and developing Finance teams. 
• Excellent communication and stakeholder-management skills. 
• Ability to present complex financial information clearly to senior executives and Boards. 
• Experience within higher education, education or another regulated sector would be highly desirable. 
• Experience within a multi-site or multi-entity organisation would be advantageous. 

VALUES AND CONDUCT 

The Chief Financial Officer will be expected to demonstrate the highest standards of professional and ethical conduct. 

The post holder will: 

• Act with integrity, prudence, accuracy and transparency. 
• Provide clear and candid financial advice, including where financial risks or challenges need to be addressed. 
• Protect the long-term financial sustainability of UKMC and support the sustainability of the wider Unibridge Group. 
• Ensure financial objectives do not take precedence over educational quality or student welfare. 
• Promote equality, diversity and inclusion. 
• Maintain appropriate confidentiality. 
• Exercise sound professional judgement. 
• Work collaboratively across UKMC and the wider Unibridge Group. 
• Comply with applicable governance, regulatory and professional requirements. 
• Maintain appropriate professional development and standing with their professional body. 

ADDITIONAL INFORMATION 

The Chief Financial Officer will be based at 

 and will be required to work collaboratively across UKMC and the wider Unibridge Group. 

The role may require travel between UKMC campuses, Unibridge Group locations and other locations as required. 

The duties and responsibilities outlined in this Job Description are not exhaustive. The post holder may be required to undertake other duties appropriate to the seniority and scope of the role. 

The Chief Financial Officer will be expected to comply with all relevant UKMC policies, procedures, governance requirements and regulatory obligations, together with applicable requirements when supporting other organisations within the wider Unibridge Group. 

Chief Commercial Officer

Job Title: Chief Commercial Officer (CCO)

Location: Manchester - based at UK Management College offices, with responsibilities across UKMC and the wider Unibridge Group

Reporting To: Chief Executive Officer

Salary: £100,000–£135,000 per annum

Employment Type: Full-time, permanent

About UKMC and Unibridge Group

UK Management College (UKMC) is part of the wider Unibridge Group. UKMC is a growing higher education provider in the United Kingdom, focused on widening participation and providing accessible higher education opportunities to students from diverse and under-represented backgrounds.

The Chief Commercial Officer will be based within UKMC's Manchester offices and will provide senior commercial leadership and support across UKMC and the wider Unibridge Group.

While the post holder will be operationally based at UKMC, the role has a Group-wide remit and will work across Unibridge Group organisations as required, supporting commercial strategy, revenue growth, market development, partnerships and the development of new and diversified income streams.

PURPOSE OF THE ROLE

The Chief Commercial Officer (CCO) is UKMC's most senior commercial executive and is responsible for leading the College's commercial strategy, revenue growth and market development.

The post holder will provide strategic leadership across market intelligence, brand and marketing, student recruitment, admissions, business development, commercial partnerships, pricing, fee-share arrangements and the development of new and diversified income streams.

A key responsibility of the role will be to develop and maintain robust commercial models that support strategic decision-making across UKMC. This will include market sizing, demand forecasting, student recruitment and pipeline modelling, pricing analysis, unit economics, income diversification and scenario planning.

The CCO will ensure that commercial growth is measured, evidence-based and aligned with institutional capacity, educational quality, regulatory requirements and student outcomes. The role will work closely with the Group Chief Executive Officer, Chief Financial Officer, Board, shareholders and senior leadership teams.

Commercial success must support UKMC's educational mission and long-term sustainability. Revenue or recruitment targets must never take precedence over educational quality, regulatory compliance or the student experience.

KEY RESPONSIBILITIES

Commercial Strategy and Leadership

• Develop, lead and deliver UKMC's commercial strategy in alignment with the College's strategic objectives.
• Ensure UKMC has a clear, evidence-based and sustainable strategy for revenue growth.
• Act as the principal commercial adviser to the Group Chief Executive Officer, shareholders, Board and senior leadership team.
• Provide clear and evidence-based advice on market opportunities, commercial risks, growth strategies and investment decisions.
• Establish and maintain commercial policies, pricing governance, approval processes and business case standards.
• Ensure commercial activity is aligned with institutional capacity, quality standards and regulatory requirements.
• Lead and sponsor cross-college commercial projects, strategic initiatives and market-entry opportunities.
• Ensure commercial plans are delivered within agreed timescales, budgets and governance frameworks.

Commercial Planning and Modelling

• Develop, maintain and continuously improve UKMC's commercial models and forecasting capability.
• Lead market sizing and addressable demand analysis across regions, campuses and programmes.
• Develop student recruitment, admissions and enrolment forecasts across all intake cycles.
• Analyse pricing, fee-share arrangements and commercial contribution by partner, programme and campus.
• Develop and monitor unit economics, including cost per enquiry, cost per application, cost per enrolment and student lifetime value.
• Produce rolling commercial forecasts and projections to support short, medium and long-term strategic planning.
• Undertake scenario and sensitivity analysis relating to recruitment performance, pricing changes, new markets, partnerships and competitive risks.
• Work closely with the CFO to ensure that commercial models and financial models are fully aligned and reconciled.
• Ensure a consistent and reliable set of commercial and financial assumptions underpins business plans, Board papers and strategic decisions.
• Monitor income concentration, partner dependency and market risk.
• Support the diversification of UKMC's income streams and reduce dependency on individual partners or revenue sources.
• Translate complex commercial analysis into clear and actionable recommendations for senior leaders and the Board.

Revenue Growth and Student Recruitment

• Lead UKMC's commercial approach to revenue growth through student recruitment and admissions.
• Develop and oversee recruitment strategies, ensuring recruitment targets remain aligned with campus capacity and the ability to deliver a high-quality student experience.
• Support the delivery of UKMC's Board-approved recruitment baseline of a minimum of 4,500 new entrants per year, within the agreed planning range and assessed institutional capacity.
• Oversee the full student recruitment funnel, including enquiry generation, application conversion, offers, acceptances and enrolment.
• Monitor recruitment performance by campus, programme, intake and recruitment channel.
• Establish clear commercial KPIs, conversion targets and cost-per-enrolment measures.
• Identify underperformance early and ensure corrective action is implemented during the recruitment cycle.
• Ensure recruitment activity is ethical, transparent, compliant and consistent with UKMC's mission and values.
• Ensure appropriate oversight of direct recruitment, community-based recruitment and approved third-party channels.
• Ensure published information, offers, student terms and commercial communications are accurate and compliant with relevant consumer protection and regulatory requirements.
• Ensure that commercial targets do not result in students being recruited onto provision that is unsuitable or insufficiently prepared.

Income Diversification and New Revenue Streams

• Identify and develop new and diversified income opportunities for UKMC.
• Develop strategies to reduce dependency on individual partners, markets or revenue streams.
• Identify relevant grant, public funding and external funding opportunities.
• Develop processes for identifying, assessing and supporting funding and bid opportunities.
• Explore and develop commercially viable opportunities including:
• Contract and commercial training.
• Employer-funded provision.
• Professional development and CPD.
• Consultancy and knowledge-based services.
• Skills and workforce development programmes.
• Appropriate commercial use of UKMC's estate and facilities.
• Ensure all new commercial opportunities are supported by robust business cases.
• Work with the CFO and other senior stakeholders to ensure appropriate costing, financial modelling and risk assessment.
• Monitor new revenue initiatives against approved business cases and performance expectations.
• Make evidence-based recommendations regarding the continuation, development or closure of underperforming commercial activities.
• Establish and monitor income diversification targets.

Partnerships and Portfolio Development

• Lead the commercial development and expansion of academic and strategic partnerships.
• Develop and manage a pipeline of prospective university, awarding body and commercial partners.
• Lead the commercial elements of partnership due diligence and negotiations.
• Negotiate fee-share arrangements, payment terms and commercial conditions that support the long-term interests of UKMC.
• Provide commercial analysis and recommendations for new programmes, subject areas, campuses and modes of delivery.
• Ensure portfolio expansion is supported by evidence of market demand, sustainable unit economics and sufficient institutional capacity.
• Support the commercial management and review of existing partnerships.
• Monitor the commercial performance of partnership agreements, including fee-share arrangements, recruitment performance and renewal opportunities.
• Work collaboratively with academic and quality leadership, recognising that academic standards and quality assurance remain within the responsibility of the appropriate academic and regulatory functions.
• Support the commercial evaluation of potential acquisitions, mergers and new institutional opportunities.
• Work with the CFO and other senior stakeholders on commercial and financial due diligence where appropriate.
• Develop relationships with employers, civic organisations, funders and other stakeholders that create strategic and commercial opportunities.

Market Intelligence, Brand and Marketing

• Lead UKMC's approach to market intelligence and ensure commercial decisions are informed by robust market evidence.
• Monitor competitor activity, market demand, demographic trends, policy developments and funding changes affecting the education sector.
• Develop regional and campus-level market intelligence to support UKMC's growth strategy.
• Provide strategic leadership for UKMC's brand and marketing activities.
• Support the development of a credible, distinctive and consistent UKMC brand.
• Oversee marketing strategies and campaigns across campuses.
• Monitor the effectiveness of digital marketing, community engagement and other recruitment channels.
• Ensure marketing activity is measurable, evidence-based and focused on demonstrable commercial outcomes.
• Oversee the effective use and development of marketing technology and CRM systems, including MyMACC where applicable.
• Ensure the student journey can be measured effectively from initial enquiry through to enrolment.
• Ensure marketing investment is directed towards channels and activity that demonstrate value and effectiveness.
• Commission and use market research, applicant research and student perception research to inform commercial strategy.
• Represent the voice of the market within UKMC's strategic planning.

Commercial Governance, Compliance and Risk

• Ensure commercial activity across UKMC complies with relevant legislation, regulatory requirements and internal policies.
• Ensure compliance with consumer protection requirements, advertising standards, data protection legislation and relevant regulatory obligations.
• Ensure appropriate commercial controls are in place for contracts, partnerships and commercial commitments.
• Establish clear approval processes and delegated authority arrangements for commercial decisions.
• Ensure commercial contracts are appropriately negotiated, approved, documented and maintained.
• Maintain oversight of commercial risks including market risk, competition, recruitment pipeline risk, partner concentration and reputational risk.
• Ensure significant commercial risks are identified, assessed and escalated appropriately.
• Provide clear, accurate and timely commercial reporting to the Group Chief Executive Officer, Board and relevant Committees.
• Report on commercial performance against agreed plans, forecasts and KPIs.
• Ensure commercial data is accurate, consistent and aligned with UKMC's agreed evidence base.

Leadership and People Management

• Build, lead and develop a high-performing commercial function across UKMC.
• Provide leadership and development to senior colleagues responsible for Marketing, Admissions, Student Recruitment, Business Development and Commercial Partnerships.
• Establish clear objectives, performance expectations and development plans for commercial leaders.
• Support succession planning and talent development across key commercial functions.
• Promote collaboration and the sharing of best practice across campuses and departments.
• Develop a commercial culture that combines ambition with accountability, transparency and evidence-based decision-making.
• Ensure commercial forecasts and targets are challenging but realistic and supported by robust assumptions.
• Champion UKMC's widening participation mission and ensure commercial activity supports the needs of under-served communities.
• Undertake any other duties commensurate with the seniority and responsibilities of the role as requested by the Group Chief Executive Officer.

KEY WORKING RELATIONSHIPS

The Chief Commercial Officer will work closely with:

• Group Chief Executive Officer.
• Shareholders and Board.
• Chief Financial Officer.
• Provost and Deans.
• Chief Operating Officer and senior operational leaders.
• Marketing, Admissions and Student Recruitment teams.
• Business Development and Commercial Partnership teams.
• Partner universities and awarding bodies.
• Employers, funders and commercial partners.
• External advisers and consultants.

The post holder will attend and contribute to Board and senior leadership meetings as required for commercial matters.

The role will provide senior oversight and input into Marketing, Admissions, Finance, Audit and Risk Committees where commercial performance, planning or risk is being considered.

PERSON SPECIFICATION

Essential Qualifications and Experience

• Significant senior-level commercial leadership experience within a complex organisation.
• Demonstrable experience of developing and delivering commercial and revenue growth strategies.
• Experience of leading multiple commercial functions, including marketing, sales, recruitment, admissions, business development or partnerships.
• Proven experience of developing and using commercial models to support strategic decision-making.
• Strong experience of market analysis, demand forecasting and commercial planning.
• Experience of developing pricing strategies, commercial agreements or partnership arrangements.
• Demonstrable experience of negotiating complex commercial contracts and partnerships.
• Strong financial literacy and the ability to work effectively with senior finance leaders.
• Experience of developing business cases and evaluating commercial opportunities.
• Proven experience of leading and developing senior teams.
• Strong understanding of commercial risk management and governance.
• Excellent analytical and problem-solving skills.
• Excellent communication and presentation skills, with the ability to present complex information clearly to senior leaders and the Board.

Desirable Experience

• Senior commercial leadership experience within higher education, education or another regulated sector.
• Experience of student recruitment, admissions or education marketing.
• Experience of working with university partnerships, awarding bodies or education providers.
• Experience of developing new academic programmes, portfolios or education markets.
• Experience of grant funding, public funding or alternative income generation.
• Experience of mergers, acquisitions or organisational growth.
• Experience of working within a multi-site organisation.
• Experience of working directly with Boards, shareholders or investors.

KNOWLEDGE AND SKILLS

The successful candidate will demonstrate:

• Strong commercial and strategic judgement.
• Excellent analytical and financial modelling capability.
• The ability to interpret complex market, recruitment and financial data.
• Strong negotiation and influencing skills.
• Excellent stakeholder management skills.
• The ability to balance commercial ambition with institutional capacity, quality and regulatory requirements.
• A strong understanding of revenue growth, market development and income diversification.
• The ability to identify opportunities while effectively managing commercial risk.
• The ability to make evidence-based decisions in complex and changing environments.
• Strong leadership and people development capability.
• High levels of personal credibility and professional integrity.

VALUES AND BEHAVIOURS

The Chief Commercial Officer will be expected to demonstrate and promote the values of UKMC.

The post holder will:

• Act with integrity, honesty and transparency in all commercial activities and relationships.
• Provide clear and candid advice, including where commercial risks or challenges need to be addressed.
• Ensure the interests and welfare of students remain central to commercial decision-making.
• Ensure revenue and recruitment objectives do not take precedence over educational quality, regulatory compliance or the student experience.
• Promote equality, diversity and inclusion.
• Maintain confidentiality and exercise appropriate professional judgement.
• Work collaboratively across UKMC while respecting governance and regulatory responsibilities.
• Promote ethical and responsible commercial practice.
• Support widening participation and UKMC's commitment to serving under-represented and under-served communities.
• Demonstrate accountability for commercial performance and decision-making.
• Always maintain the highest standards of professional conduct.

ADDITIONAL INFORMATION

The post holder will be based at UK Management College's Manchester offices and will be required to work across UKMC and the wider Unibridge Group as necessary. The role may require travel between UKMC campuses, Unibridge Group locations and other locations in line with business requirements.

The duties and responsibilities outlined in this Job Description are not exhaustive. The post holder may be required to undertake other duties appropriate to the seniority and scope of the role, including responsibilities that support the wider Unibridge Group.

The Chief Commercial Officer will be expected to comply with all relevant UKMC and Unibridge Group policies, procedures, governance requirements and regulatory obligations, as applicable to the role.

Head of IT

Head of IT

Department: Information Technology 

Reporting to: CEO/ COO

Location: Manchester / UKMC & Unibridge Group locations 

Employment Type: Full-time

Proposed Start Date: ASAP 

Working Pattern: 9am to 5pm / Monday to Friday

About UKMC and Unibridge Group

UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology.

The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation.

The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group.

The Role

The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group.

The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership.

The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively.

The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity.

Key Responsibilities

IT Strategy and Leadership

• Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group.
• Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation.
• Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements.
• Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience.
• Lead the development of IT policies, procedures, standards and governance frameworks.
• Ensure that IT services are scalable and capable of supporting organisational growth.
• Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements.
• Identify emerging technologies and assess their potential value to UKMC and Unibridge Group.

IT Team Management

• Provide effective leadership and management of the IT department.
• Directly manage and support the ITR Manager and all IT Support Technicians.
• Define clear responsibilities, objectives and performance expectations for the IT team.
• Conduct regular one-to-one meetings, performance reviews and development discussions.
• Identify training and professional development requirements within the IT team.
• Ensure appropriate staffing levels and resource allocation across IT services.
• Promote a proactive, customer-focused and professional IT service culture.
• Manage workload, priorities and escalation processes across the IT function.

Staff IT Training and Cybersecurity Awareness

• Develop and implement an organisation-wide IT training and awareness programme for staff.
• Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced.
• Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology.
• Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate.
• Ensure staff understand their responsibilities for protecting organisational, staff and student information.
• Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management.
• Develop guidance and training materials to support staff in using IT systems securely and effectively.
• Promote a culture of security awareness, responsible technology use and continuous learning across the organisation.

IT Infrastructure and Systems

• Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services.
• Ensure systems are reliable, secure, appropriately maintained and fit for purpose.
• Oversee the installation, configuration, maintenance and replacement of IT hardware and software.
• Ensure appropriate monitoring of infrastructure and systems performance.
• Develop and maintain effective backup, disaster recovery and business continuity arrangements.
• Oversee IT asset management and lifecycle planning.
• Ensure IT systems are appropriately documented and maintained.
• Review and improve infrastructure to support multiple campuses, offices and operational locations.

Cybersecurity and Information Security

• Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented.
• Identify, assess and manage IT security risks and vulnerabilities.
• Ensure appropriate protection of organisational, staff and student information.
• Establish and maintain cybersecurity policies, procedures and controls.
• Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures.
• Ensure appropriate response procedures are in place for cybersecurity incidents.
• Lead or coordinate investigations into significant IT security incidents.
• Promote cybersecurity awareness and good security practices across the organisation.
• Ensure IT practices support applicable data protection and information security requirements.
• Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes.

IT Service Management

• Ensure the IT department provides an efficient, responsive and professional service to staff and students.
• Establish appropriate service standards, escalation procedures and response times.
• Monitor IT support performance, service levels and recurring issues.
• Identify opportunities to reduce recurring incidents and improve first-time resolution.
• Ensure appropriate ticketing and IT service management processes are followed.
• Develop a proactive approach to preventative maintenance and service improvement.
• Ensure major IT incidents are appropriately managed, communicated and escalated.

AI, Automation and Digital Transformation

• Develop and implement an AI and automation strategy aligned with the wider business and IT strategy.
• Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery.
• Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration.
• Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group.
• Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security.
• Work with departments across the organisation to identify practical opportunities for AI adoption and process automation.
• Support staff in understanding how AI and automation can be used effectively and responsibly within their roles.
• Develop guidance, training and awareness initiatives to support appropriate use of AI technologies.
• Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment.
• Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience.
• Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training.
• Measure the impact and benefits of AI, automation and digital transformation initiatives.

Systems and Digital Transformation

• Evaluate existing systems and identify opportunities for improvement and automation.
• Lead or support the implementation of new technology platforms and IT systems.
• Ensure technology projects are appropriately planned, resourced and delivered.
• Work with internal stakeholders to understand business and operational requirements.
• Assess the impact of new technologies on existing systems and processes.
• Support digital transformation initiatives across UKMC and Unibridge Group.
• Ensure appropriate testing, documentation, training and change management when introducing new systems.

IT Projects

• Lead and oversee major IT projects from initial requirements through to implementation.
• Develop project plans, budgets, timelines and resource requirements.
• Coordinate internal teams, external suppliers and stakeholders.
• Monitor project progress, risks, dependencies and budgets.
• Ensure projects are delivered to agreed quality, time and cost requirements.
• Conduct post-implementation reviews and identify lessons learned.

Supplier and Vendor Management

• Manage relationships with external IT suppliers, technology partners and service providers.
• Review supplier performance and ensure agreed service levels are achieved.
• Negotiate and manage IT contracts, licences and service agreements where appropriate.
• Obtain and evaluate quotations for IT equipment, services and technology solutions.
• Ensure value for money across IT expenditure.
• Maintain an accurate record of IT contracts, licences and renewal dates.
• Identify opportunities to consolidate suppliers and reduce unnecessary expenditure.

IT Budget and Financial Management

• Develop and manage the annual IT budget in conjunction with senior management and Finance.
• Monitor IT expenditure and ensure spending remains within approved budgets.
• Develop business cases for significant technology investments.
• Ensure appropriate procurement processes are followed.
• Identify opportunities to improve value for money and reduce unnecessary IT costs.
• Plan for future capital expenditure, infrastructure replacement and technology investment.

Governance, Compliance and Risk

• Ensure IT policies and procedures are documented, implemented and regularly reviewed.
• Maintain appropriate IT risk registers and mitigation plans.
• Ensure appropriate controls are in place for user access, permissions and account management.
• Support compliance with applicable data protection, information security and regulatory requirements.
• Maintain appropriate records and documentation relating to IT systems and infrastructure.
• Work with HR, Compliance and senior management on IT-related organisational policies and risks.
• Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation.
• Establish appropriate governance for the use of AI, automation and emerging technologies.

Business Continuity and Disaster Recovery

• Develop, maintain and regularly test IT disaster recovery and business continuity plans.
• Ensure critical systems have appropriate backup and recovery arrangements.
• Identify critical IT dependencies and potential points of failure.
• Coordinate IT responses to major outages, incidents and emergencies.
• Ensure lessons learned from significant incidents are incorporated into future improvements.

Stakeholder Management

• Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments.
• Act as the senior point of escalation for significant IT issues.
• Communicate technical information clearly to non-technical stakeholders.
• Develop strong relationships with internal users and understand their technology requirements.
• Ensure IT decisions consider organisational, operational, financial and user requirements.
• Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services.

Person Specification

Essential Experience

• Significant experience working in a senior IT management or IT leadership position.
• Proven experience managing an IT support function and technical teams.
• Experience managing IT infrastructure across multiple locations or sites.
• Experience managing IT projects and technology implementations.
• Strong understanding of IT infrastructure, networks, systems and cloud technologies.
• Experience with cybersecurity, information security and IT risk management.
• Experience managing external IT suppliers and technology partners.
• Experience managing IT budgets and technology expenditure.
• Experience developing and implementing IT strategies and policies.
• Demonstrable experience of managing, developing and motivating IT professionals.
• Experience developing or delivering staff IT training and cybersecurity awareness programmes.
• Experience identifying opportunities for AI adoption, automation or digital transformation.
• Experience implementing technology solutions that improve operational efficiency and business processes.

Desirable Experience

• Experience working within the education sector, higher education or a multi-site organisation.
• Experience supporting Microsoft 365 environments and cloud-based technologies.
• Experience with IT service management frameworks such as ITIL.
• Experience with cybersecurity frameworks and industry best practice.
• Experience implementing or managing enterprise systems and SaaS platforms.
• Experience leading digital transformation programmes.
• Experience managing IT services across multiple campuses or geographically dispersed locations.
• Experience developing organisational AI policies, governance frameworks or responsible AI practices.
• Experience implementing workflow automation and AI-enabled business solutions.

Knowledge and Technical Skills

The successful candidate should have strong knowledge of:

• IT infrastructure and networking.
• Microsoft 365 and cloud technologies.
• Cybersecurity and information security.
• Endpoint management and device security.
• Server and network administration.
• Backup and disaster recovery.
• IT service management.
• IT asset and licence management.
• Systems integration and implementation.
• IT governance and risk management.
• Data protection and information security principles.
• AI technologies, automation and emerging technology.
• AI governance, responsible AI use and technology risk.
• Technology procurement and vendor management.
• IT project management.
• Digital transformation and process improvement.

Leadership and Management Competencies

• Strategic thinking and the ability to translate organisational objectives into an effective IT strategy.
• Strong people management and leadership skills.
• Excellent problem-solving and analytical ability.
• Strong decision-making skills.
• Ability to prioritise competing demands and manage multiple projects.
• Excellent communication and stakeholder management skills.
• Commercial awareness and understanding of IT budgets and value for money.
• Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences.
• Strong organisational and project management skills.
• Ability to work effectively under pressure and respond to critical incidents.
• Proactive approach to identifying risks and opportunities.
• Ability to lead organisational change and digital transformation.
• Ability to communicate the benefits, limitations and risks associated with AI and automation.
• Commitment to continuous improvement and service excellence.

Qualifications

Essential

• Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience.
• Relevant senior IT management experience.

Desirable

• ITIL certification.
• Cybersecurity or information security qualification.
• Microsoft or other relevant technology certifications.
• Project management qualification such as PRINCE2, Agile or equivalent.
• Leadership or management qualification.
• Relevant AI, automation or digital transformation qualification or certification.

Key Performance Indicators

Performance in the role will be assessed against agreed objectives, including:

• IT service availability and reliability.
• IT support response and resolution performance.
• User satisfaction with IT services.
• Cybersecurity and information security performance.
• Staff completion and effectiveness of IT and cybersecurity awareness training.
• Reduction in cybersecurity awareness-related risks and incidents.
• Successful delivery of IT projects.
• Successful implementation of AI and automation initiatives.
• Measurable efficiency and productivity improvements resulting from automation and AI.
• IT budget management and cost efficiency.
• Infrastructure reliability and lifecycle management.
• Effectiveness of disaster recovery and business continuity arrangements.
• Staff development and performance within the IT department.
• Compliance with IT policies, procedures and governance requirements.
• Effective governance and responsible adoption of AI technologies.
• Continuous improvement and digital transformation initiatives.

Equality, Diversity and Inclusion

UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity.

We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role.

Right to Work

Applicants must have right to work in the UK.

Application Process

All applications must be submitted online through the official UKMC careers page.

Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process.

Talent Acquisition Officer

Talent Acquisition Officer

Department: HR / Talent Acquisition 

Location: Manchester

Position Type: Permanent, Full-Time 

Working Hours: 37.5 hours per week/ 9am to 5pm 

Working Pattern: Monday to Friday 

Reports To: HR Manager 

Travel Required: Yes – travel to other campuses within the UKMC Group, as required

Company Description

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes.

Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry.

We work with experienced academics, established professionals and industry partners to ensure our courses remain relevant, supportive and high quality.

UKMC values the student experience and student support, promotes inclusivity, diversity and equity, embraces innovation expects integrity-led professional behaviour. We foster a culture of respect, environmental sustainability social responsibility.

Job Description

The Talent Acquisition Officer is responsible for delivering a professional, compliant, efficient and candidate-focused recruitment and selection service across UKMC.

The role is responsible for managing recruitment campaigns for academic, professional services operational positions, working closely with hiring managers to attract, assess and appoint high-quality candidates.

The postholder will ensure that recruitment processes are fair, transparent, timely, evidence-based and aligned with UK higher education regulatory expectations, equality and diversity principles and best-practice recruitment standards.

The role will contribute to organisational growth, academic quality and the student experience by ensuring UKMC attracts and appoints suitably qualified and experienced employees.

Key Responsibilities

Recruitment Delivery

• Manage end-to-end recruitment campaigns for academic, professional services operational roles.
• Work with hiring managers to develop role briefs, job descriptions, person specifications, selection criteria and recruitment plans.
• Advise hiring managers on effective recruitment strategies, advertising channels, sourcing methods and assessment approaches.
• Coordinate recruitment timelines and ensure vacancies progress in line with agreed service levels.
• Ensure vacancies have the appropriate approvals and align with workforce planning requirements.
• Maintain accurate recruitment records throughout the recruitment lifecycle.

Candidate Attraction & Employer Branding

• Create high-quality, inclusive, engaging compliant job advertisements.
• Promote vacancies through appropriate higher education, professional, specialist and recruitment platforms.
• Support the development and promotion of UKMC's employer brand to strengthen candidate attraction and market positioning.
• Develop sustainable talent pipelines through proactive candidate sourcing and market mapping.
• Support outreach and attraction initiatives that promote equality, diversity, inclusion broad participation.

Selection & Assessment

• Support hiring managers with objective, criteria-based shortlisting processes.
• Advise managers on structured interviews, competency-based assessment and fair selection practices.
• Prepare interview packs, interview questions, scoring matrices and selection documentation.
• Participate in interviews and selection panels where required.
• Ensure consistent and accurate candidate assessment records are maintained for audit and compliance purposes.
• Support hiring managers in making evidence-based selection decisions.

Regulatory, Compliance & Pre-Employment Checks

• Conduct and verify appropriate pre-employment checks, including:

·       Right to Work checks

·       Qualification verification

·       Employment references

·       Background screening, where applicable

• Maintain accurate recruitment records to support audit, inspection assurance requirements.
• Support recruitment compliance requirements relating to sponsored workers, where applicable.
• Ensure recruitment processes comply with relevant legislation, institutional policies, equality requirements higher education regulatory expectations.
• Support fair access and equality of opportunity throughout recruitment and selection.
• Contribute recruitment data and metrics required for institutional reporting and assurance activities.

Recruitment Systems & Data

• Use the Applicant Tracking System (ATS) and HR systems to manage recruitment workflows.
• Maintain accurate and up-to-date recruitment records and reporting dashboards.
• Produce recruitment metrics, including time to hire, source effectiveness, diversity indicators and offer acceptance rates.
• Analyse recruitment data to identify trends, issues and opportunities for improvement.
• Support continuous improvement through recruitment analytics and evidence-based decision-making.

Candidate Experience

• Deliver a professional, inclusive positive candidate experience throughout the recruitment process.
• Ensure candidates receive timely and appropriate communication at each stage of recruitment.
• Coordinate interview arrangements and candidate logistics.
• Respond to candidate queries professionally and promptly.
• Ensure candidates are kept informed of recruitment outcomes within appropriate timescales.

Stakeholder Support

• Provide recruitment advice and guidance to hiring managers throughout the recruitment process.
• Deliver recruitment process briefings and training to managers where required.
• Work collaboratively with HR and payroll colleagues to support a smooth transition from recruitment to onboarding.
• Build effective working relationships with academic and professional services stakeholders.

Onboarding

• Ensure offer letters and employment contracts are issued accurately and in a timely manner.
• Monitor receipt of signed offer letters, employment contracts and required new starter documentation.
• Follow up with candidates where documentation is outstanding.
• Input accurate onboarding information into the HRIS using the employee new starter information.
• Work with the Learning & Development Advisor, HR Manager Head of HR to ensure an effective handover for company-wide induction and departmental training.
• Coordinate the monthly new starter list for induction and onboarding activities.
• Ensure all relevant pre-employment requirements are completed before the employee's start date.

Policy & Process Improvement

• Contribute to the development and review of recruitment policies, procedures and guidance.
• Identify opportunities to improve recruitment efficiency, candidate experience and quality.
• Support equality, diversity and inclusion-focused recruitment initiatives and inclusive selection practices.
• Participate in HR projects relating to workforce planning, talent strategy, employer branding and recruitment improvement.
• Contribute to the continuous development of recruitment processes, systems and documentation.

General Responsibilities

• Promote UKMC's values and professional standards throughout all recruitment activity.
• Maintain confidentiality and handle candidate information in accordance with GDPR and UK data protection requirements.
• Support safeguarding, equality, diversity, health and safety and other institutional policies relevant to the role.
• Undertake appropriate professional development and training.
• Undertake other duties of a similar nature as reasonably required by the line manager, commensurate with the nature and level of the post.

Knowledge & Experience

• Experience working in talent acquisition, recruitment, HR, or a related field.
• Experience managing recruitment campaigns from vacancy approval through to appointment and onboarding.
• Experience recruiting across a range of professional, technical, academic, or operational roles.
• Experience working with hiring managers and advising stakeholders on recruitment and selection processes.
• Experience conducting or coordinating structured interviews and candidate assessments.
• Experience conducting or coordinating pre-employment checks, including Right to Work and employment references.
• Understanding of UK employment legislation and recruitment compliance requirements.
• Understanding of equality, diversity and inclusion principles within recruitment.
• Experience using an Applicant Tracking System (ATS), HRIS, or recruitment database.
• Experience using recruitment job boards and platforms such as CV-Library and LinkedIn.
• Experience producing and interpreting recruitment metrics and reports.
• Experience working within a higher education environment is desirable.
• Experience with recruitment relating to sponsored workers and UKVI requirements is desirable.

Qualifications

• Relevant qualification in Human Resources, Recruitment, Business Administration, or a related discipline is desirable.
• Relevant recruitment or talent acquisition qualifications are desirable.
• Evidence of continuing professional development in recruitment, HR, employment law, equality, diversity, or related areas.

Skills & Competencies

• Excellent written and verbal communication skills.
• Strong stakeholder management and relationship-building skills.
• Strong organisational skills with the ability to manage multiple vacancies, priorities and deadlines.
• Excellent attention to detail and accuracy.
• Strong interviewing and candidate assessment skills.
• Ability to provide confident and professional recruitment advice to hiring managers.
• Strong understanding of confidentiality and data protection when handling candidate information.
• Ability to analyse recruitment data and produce meaningful reports.
• Proficient in Microsoft Office, particularly Word, Excel and Outlook.
• Confident using recruitment systems, ATS platforms, HRIS and online recruitment tools.
• Ability to work independently while contributing effectively as part of an HR team.
• Professional, approachable, solutions-focused and candidate-centred approach.
• Commitment to fairness, equality, diversity, inclusion and ethical recruitment.
• Ability to work effectively in a fast-paced environment and manage competing priorities.

Benefits

• Company events
• Company pension
• Health & wellbeing programme
• On-site parking
• Professional development and training opportunities

Director of Academic Quality

Health & Safety Coordinator

Post Title: Health & Safety Coordinator 

Department: Operations, Estates & Facilities 

Reporting to: Health & Safety Advisor 

Location: To be determined, with travel across UK Management College campuses as required 

Hours per Week: 37.5 

Working Pattern: Flexible, in line with operational, compliance, and business requirements 

Contract Type: Permanent 

Job Purpose

The Health & Safety Coordinator is responsible for supporting the operational delivery and continuous development of health, safety, environmental, and fire safety compliance activities across UK Management College campuses.

The postholder supports the implementation, monitoring, and maintenance of compliance systems, assurance processes, and safety programmes that enable the College to meet its statutory obligations and maintain safe, compliant, and effective learning and working environments. The role contributes to the development of operational systems and processes that support health, safety, environmental, and fire safety compliance across multiple locations.

The Health & Safety Coordinator plays a key role in conducting inspections, workplace monitoring exercises, compliance assessments, routine audits, risk assessments, and incident investigations. The role provides accurate information, analysis, and reports to support decision-making, corrective actions, and continuous improvement initiatives.

Working under the direction of the Health & Safety Advisor, the postholder collaborates with managers, academic departments, professional services teams, contractors, and external stakeholders to identify risks, monitor compliance performance, support assurance activities, and promote a positive culture of health, safety, environmental responsibility, and regulatory compliance across all campuses.

Key Responsibilities

Health, Safety and Environmental Monitoring

• Conduct routine health, safety, environmental, and fire safety inspections across College campuses.
• Undertake workplace monitoring exercises, compliance assessments, and safety observations.
• Complete campus walkabouts to identify hazards, unsafe conditions, and opportunities for improvement.
• Monitor compliance with College policies, procedures, and statutory requirements.
• Support departments in maintaining safe learning and working environments.
• Assist in the development and maintenance of inspection schedules, monitoring programmes, and compliance tracking systems.
• Maintain accurate records of inspections, observations, and monitoring activities.
• Prepare reports and recommendations for review by the Health & Safety Advisor.

Risk Assessment and Compliance

• Support the completion, review, and monitoring of workplace risk assessments.
• Assist managers and departments in implementing and reviewing control measures.
• Conduct routine compliance reviews and low-level assurance audits against organisational and legislative requirements.
• Identify areas of non-compliance and support the implementation of corrective actions.
• Maintain compliance registers, records, and supporting documentation.
• Monitor progress against compliance action plans and follow up on outstanding actions.
• Escalate significant risks, hazards, and compliance concerns where appropriate.
• Support environmental compliance activities and monitoring requirements.

Fire Safety and Emergency Preparedness

• Support the implementation and monitoring of fire safety arrangements across all campuses.
• Assist in coordinating fire drills, evacuation exercises, and emergency preparedness activities.
• Conduct routine checks of fire exits, evacuation routes, emergency signage, and fire safety equipment.
• Maintain fire safety records, logs, and statutory documentation.
• Monitor completion of fire safety actions arising from inspections and assessments.
• Support the review and implementation of emergency procedures and evacuation plans.

Incident Investigation and Corrective Actions

• Support the investigation of accidents, incidents, hazards, unsafe acts, and near misses.
• Gather evidence, witness statements, photographs, and supporting documentation.
• Assist in the preparation of investigation reports and recommendations.
• Support root cause analysis and corrective action planning.
• Monitor the completion of corrective and preventative actions arising from investigations.
• Maintain incident records and reporting systems.
• Assist with trend analysis to identify recurring issues and opportunities for improvement.

Audit Preparation and Assurance

• Support preparations for internal audits, external inspections, and regulatory reviews.
• Conduct compliance checks and audit-readiness assessments.
• Gather and organise documentation, records, and evidence required for audits.
• Monitor audit findings, recommendations, and action plans.
• Assist departments in implementing improvements arising from audit activity.
• Produce audit summaries and compliance reports for review by the Health & Safety Advisor.
• Contribute to continuous improvement initiatives based on assurance findings.

Training, Advice and Stakeholder Engagement

• Support the delivery of health, safety, environmental, and fire safety inductions.
• Assist in delivering toolbox talks, briefings, awareness sessions, and safety campaigns.
• Promote safe working practices and positive health and safety behaviours.
• Develop and distribute guidance materials and safety communications.
• Provide first-line advice and guidance on routine health and safety matters.
• Build effective working relationships with staff, contractors, and stakeholders across multiple campuses.

Systems, Reporting and Administration

• Maintain health, safety, environmental, and compliance management systems.
• Produce reports, inspection findings, action trackers, and performance summaries.
• Monitor completion of compliance actions and provide regular progress updates.
• Maintain policies, procedures, templates, and guidance documentation.
• Support the collection and analysis of data to identify trends, risks, and opportunities for improvement.
• Ensure records and documentation are maintained accurately and in accordance with regulatory requirements.

Professional Practice

• Maintain current knowledge of health, safety, environmental, and fire safety legislation and best practice.
• Promote a culture of compliance, accountability, and continuous improvement.
• Work collaboratively with colleagues across all campuses and departments.
• Represent the Health & Safety function in meetings and working groups as required.
• Undertake other reasonable duties aligned with the scope and responsibilities of the role.

Person Specification

Qualifications & Professional Background

Essential Criteria

• IOSH Managing Safely, NEBOSH General Certificate (or working towards), or equivalent relevant qualification.
• NEBOSH General Certificate.
• Fire Safety qualification.
• First Aid qualification.
• Safeguarding Level 2 or Level 3 Training.

Desirable Criteria

• Membership of IOSH, IIRSM, or another relevant professional body.

Experience

Essential Criteria

• Experience supporting health and safety, environmental, compliance, facilities, estates, or operational activities.
• Experience conducting inspections, workplace monitoring activities, safety checks, or compliance reviews.
• Experience maintaining records, reports, and administrative systems.

Desirable Criteria

• Experience within Higher Education or Further Education.
• Experience supporting audits, investigations, or assurance reviews.
• Experience working across multiple sites or locations.

Skills & Abilities

Essential Criteria

• Strong organisational and administrative skills.
• Good communication and stakeholder engagement skills.
• Ability to collect, analyse, and present information accurately.
• Strong attention to detail.
• Ability to prioritise workload and manage multiple responsibilities.
• Competent in maintaining records and producing clear reports.
• Proficient in Microsoft Office applications and digital record-keeping systems.

Desirable Criteria

• Experience using audit, compliance, or health and safety management systems.
• Experience supporting training delivery and awareness campaigns.

Knowledge & Understanding

Essential Criteria

• Understanding of health and safety principles, workplace risk management, and compliance monitoring.
• Awareness of UK health and safety legislation and regulatory requirements.
• Understanding of incident reporting and investigation processes.
• Knowledge of safe working practices and risk control measures.
• Knowledge of environmental management principles.
• Understanding of fire safety requirements and emergency planning.

Desirable Criteria

• Knowledge of compliance requirements within Higher or Further Education.

Leadership & Management

Essential Criteria

• Ability to positively influence safe working practices through effective communication and engagement.
• Ability to work collaboratively with managers, staff, contractors, and stakeholders.
• Ability to take ownership of assigned activities and deliver against deadlines.

Desirable Criteria

• Experience coordinating compliance activities across multiple departments or locations.

Attributes & Behaviours

Essential Criteria

• Professional and approachable manner.
• Strong commitment to health, safety, environmental responsibility, and continuous improvement.
• Proactive and solution-focused approach.
• High levels of integrity, professionalism, and attention to detail.
• Flexible approach to operational requirements.
• Willingness to learn and develop professionally.
• Confidence presenting findings, delivering briefings, and contributing to safety meetings, working groups, or improvement initiatives.

Working Requirements

• Ability to travel between campuses as required.
• Flexible approach to working hours in support of inspections, audits, investigations, training activities, emergency exercises, and operational requirements.
• Willingness to support occasional evenings or weekends where required for fire drills, compliance activities, emergency preparedness exercises, audits, inspections, or incident investigations.
• Regular campus-based inspections, monitoring activities, workplace assessments, and compliance walkabouts.
• Ability to respond effectively to changing operational priorities and business needs.

Benefits

• 28 days annual leave plus bank holidays.
• Company pension scheme.
• Supportive and collaborative working environment.
• Ongoing professional development opportunities.
• Opportunity to work across multiple campuses.

Key Objective of the Role

To support the effective delivery of health, safety, environmental, and fire safety compliance across UK Management College by conducting inspections, monitoring activities, risk assessments, compliance reviews, investigations, audit preparation, and reporting processes that help ensure safe, compliant, and well-managed learning and working environments in accordance with UK legislation and organisational standards.

Health & Safety Coordinator

Post Title: Health & Safety Coordinator 

Department: Operations, Estates & Facilities 

Reporting to: Health & Safety Advisor 

Location: To be determined, with travel across UK Management College campuses as required 

Hours per Week: 37.5 

Working Pattern: Flexible, in line with operational, compliance, and business requirements 

Contract Type: Permanent 

Job Purpose

The Health & Safety Coordinator is responsible for supporting the operational delivery and continuous development of health, safety, environmental, and fire safety compliance activities across UK Management College campuses.

The postholder supports the implementation, monitoring, and maintenance of compliance systems, assurance processes, and safety programmes that enable the College to meet its statutory obligations and maintain safe, compliant, and effective learning and working environments. The role contributes to the development of operational systems and processes that support health, safety, environmental, and fire safety compliance across multiple locations.

The Health & Safety Coordinator plays a key role in conducting inspections, workplace monitoring exercises, compliance assessments, routine audits, risk assessments, and incident investigations. The role provides accurate information, analysis, and reports to support decision-making, corrective actions, and continuous improvement initiatives.

Working under the direction of the Health & Safety Advisor, the postholder collaborates with managers, academic departments, professional services teams, contractors, and external stakeholders to identify risks, monitor compliance performance, support assurance activities, and promote a positive culture of health, safety, environmental responsibility, and regulatory compliance across all campuses.

Key Responsibilities

Health, Safety and Environmental Monitoring

• Conduct routine health, safety, environmental, and fire safety inspections across College campuses.
• Undertake workplace monitoring exercises, compliance assessments, and safety observations.
• Complete campus walkabouts to identify hazards, unsafe conditions, and opportunities for improvement.
• Monitor compliance with College policies, procedures, and statutory requirements.
• Support departments in maintaining safe learning and working environments.
• Assist in the development and maintenance of inspection schedules, monitoring programmes, and compliance tracking systems.
• Maintain accurate records of inspections, observations, and monitoring activities.
• Prepare reports and recommendations for review by the Health & Safety Advisor.

Risk Assessment and Compliance

• Support the completion, review, and monitoring of workplace risk assessments.
• Assist managers and departments in implementing and reviewing control measures.
• Conduct routine compliance reviews and low-level assurance audits against organisational and legislative requirements.
• Identify areas of non-compliance and support the implementation of corrective actions.
• Maintain compliance registers, records, and supporting documentation.
• Monitor progress against compliance action plans and follow up on outstanding actions.
• Escalate significant risks, hazards, and compliance concerns where appropriate.
• Support environmental compliance activities and monitoring requirements.

Fire Safety and Emergency Preparedness

• Support the implementation and monitoring of fire safety arrangements across all campuses.
• Assist in coordinating fire drills, evacuation exercises, and emergency preparedness activities.
• Conduct routine checks of fire exits, evacuation routes, emergency signage, and fire safety equipment.
• Maintain fire safety records, logs, and statutory documentation.
• Monitor completion of fire safety actions arising from inspections and assessments.
• Support the review and implementation of emergency procedures and evacuation plans.

Incident Investigation and Corrective Actions

• Support the investigation of accidents, incidents, hazards, unsafe acts, and near misses.
• Gather evidence, witness statements, photographs, and supporting documentation.
• Assist in the preparation of investigation reports and recommendations.
• Support root cause analysis and corrective action planning.
• Monitor the completion of corrective and preventative actions arising from investigations.
• Maintain incident records and reporting systems.
• Assist with trend analysis to identify recurring issues and opportunities for improvement.

Audit Preparation and Assurance

• Support preparations for internal audits, external inspections, and regulatory reviews.
• Conduct compliance checks and audit-readiness assessments.
• Gather and organise documentation, records, and evidence required for audits.
• Monitor audit findings, recommendations, and action plans.
• Assist departments in implementing improvements arising from audit activity.
• Produce audit summaries and compliance reports for review by the Health & Safety Advisor.
• Contribute to continuous improvement initiatives based on assurance findings.

Training, Advice and Stakeholder Engagement

• Support the delivery of health, safety, environmental, and fire safety inductions.
• Assist in delivering toolbox talks, briefings, awareness sessions, and safety campaigns.
• Promote safe working practices and positive health and safety behaviours.
• Develop and distribute guidance materials and safety communications.
• Provide first-line advice and guidance on routine health and safety matters.
• Build effective working relationships with staff, contractors, and stakeholders across multiple campuses.

Systems, Reporting and Administration

• Maintain health, safety, environmental, and compliance management systems.
• Produce reports, inspection findings, action trackers, and performance summaries.
• Monitor completion of compliance actions and provide regular progress updates.
• Maintain policies, procedures, templates, and guidance documentation.
• Support the collection and analysis of data to identify trends, risks, and opportunities for improvement.
• Ensure records and documentation are maintained accurately and in accordance with regulatory requirements.

Professional Practice

• Maintain current knowledge of health, safety, environmental, and fire safety legislation and best practice.
• Promote a culture of compliance, accountability, and continuous improvement.
• Work collaboratively with colleagues across all campuses and departments.
• Represent the Health & Safety function in meetings and working groups as required.
• Undertake other reasonable duties aligned with the scope and responsibilities of the role.

Person Specification

Qualifications & Professional Background

Essential Criteria

• IOSH Managing Safely, NEBOSH General Certificate (or working towards), or equivalent relevant qualification.
• NEBOSH General Certificate.
• Fire Safety qualification.
• First Aid qualification.
• Safeguarding Level 2 or Level 3 Training.

Desirable Criteria

• Membership of IOSH, IIRSM, or another relevant professional body.

Experience

Essential Criteria

• Experience supporting health and safety, environmental, compliance, facilities, estates, or operational activities.
• Experience conducting inspections, workplace monitoring activities, safety checks, or compliance reviews.
• Experience maintaining records, reports, and administrative systems.

Desirable Criteria

• Experience within Higher Education or Further Education.
• Experience supporting audits, investigations, or assurance reviews.
• Experience working across multiple sites or locations.

Skills & Abilities

Essential Criteria

• Strong organisational and administrative skills.
• Good communication and stakeholder engagement skills.
• Ability to collect, analyse, and present information accurately.
• Strong attention to detail.
• Ability to prioritise workload and manage multiple responsibilities.
• Competent in maintaining records and producing clear reports.
• Proficient in Microsoft Office applications and digital record-keeping systems.

Desirable Criteria

• Experience using audit, compliance, or health and safety management systems.
• Experience supporting training delivery and awareness campaigns.

Knowledge & Understanding

Essential Criteria

• Understanding of health and safety principles, workplace risk management, and compliance monitoring.
• Awareness of UK health and safety legislation and regulatory requirements.
• Understanding of incident reporting and investigation processes.
• Knowledge of safe working practices and risk control measures.
• Knowledge of environmental management principles.
• Understanding of fire safety requirements and emergency planning.

Desirable Criteria

• Knowledge of compliance requirements within Higher or Further Education.

Leadership & Management

Essential Criteria

• Ability to positively influence safe working practices through effective communication and engagement.
• Ability to work collaboratively with managers, staff, contractors, and stakeholders.
• Ability to take ownership of assigned activities and deliver against deadlines.

Desirable Criteria

• Experience coordinating compliance activities across multiple departments or locations.

Attributes & Behaviours

Essential Criteria

• Professional and approachable manner.
• Strong commitment to health, safety, environmental responsibility, and continuous improvement.
• Proactive and solution-focused approach.
• High levels of integrity, professionalism, and attention to detail.
• Flexible approach to operational requirements.
• Willingness to learn and develop professionally.
• Confidence presenting findings, delivering briefings, and contributing to safety meetings, working groups, or improvement initiatives.

Working Requirements

• Ability to travel between campuses as required.
• Flexible approach to working hours in support of inspections, audits, investigations, training activities, emergency exercises, and operational requirements.
• Willingness to support occasional evenings or weekends where required for fire drills, compliance activities, emergency preparedness exercises, audits, inspections, or incident investigations.
• Regular campus-based inspections, monitoring activities, workplace assessments, and compliance walkabouts.
• Ability to respond effectively to changing operational priorities and business needs.

Benefits

• 28 days annual leave plus bank holidays.
• Company pension scheme.
• Supportive and collaborative working environment.
• Ongoing professional development opportunities.
• Opportunity to work across multiple campuses.

Key Objective of the Role

To support the effective delivery of health, safety, environmental, and fire safety compliance across UK Management College by conducting inspections, monitoring activities, risk assessments, compliance reviews, investigations, audit preparation, and reporting processes that help ensure safe, compliant, and well-managed learning and working environments in accordance with UK legislation and organisational standards.

Health & Safety Coordinator

Post Title: Health & Safety Coordinator 

Department: Operations, Estates & Facilities 

Reporting to: Health & Safety Advisor 

Location: To be determined, with travel across UK Management College campuses as required 

Hours per Week: 37.5 

Working Pattern: Flexible, in line with operational, compliance, and business requirements 

Contract Type: Permanent 

Job Purpose

The Health & Safety Coordinator is responsible for supporting the operational delivery and continuous development of health, safety, environmental, and fire safety compliance activities across UK Management College campuses.

The postholder supports the implementation, monitoring, and maintenance of compliance systems, assurance processes, and safety programmes that enable the College to meet its statutory obligations and maintain safe, compliant, and effective learning and working environments. The role contributes to the development of operational systems and processes that support health, safety, environmental, and fire safety compliance across multiple locations.

The Health & Safety Coordinator plays a key role in conducting inspections, workplace monitoring exercises, compliance assessments, routine audits, risk assessments, and incident investigations. The role provides accurate information, analysis, and reports to support decision-making, corrective actions, and continuous improvement initiatives.

Working under the direction of the Health & Safety Advisor, the postholder collaborates with managers, academic departments, professional services teams, contractors, and external stakeholders to identify risks, monitor compliance performance, support assurance activities, and promote a positive culture of health, safety, environmental responsibility, and regulatory compliance across all campuses.

Key Responsibilities

Health, Safety and Environmental Monitoring

• Conduct routine health, safety, environmental, and fire safety inspections across College campuses.
• Undertake workplace monitoring exercises, compliance assessments, and safety observations.
• Complete campus walkabouts to identify hazards, unsafe conditions, and opportunities for improvement.
• Monitor compliance with College policies, procedures, and statutory requirements.
• Support departments in maintaining safe learning and working environments.
• Assist in the development and maintenance of inspection schedules, monitoring programmes, and compliance tracking systems.
• Maintain accurate records of inspections, observations, and monitoring activities.
• Prepare reports and recommendations for review by the Health & Safety Advisor.

Risk Assessment and Compliance

• Support the completion, review, and monitoring of workplace risk assessments.
• Assist managers and departments in implementing and reviewing control measures.
• Conduct routine compliance reviews and low-level assurance audits against organisational and legislative requirements.
• Identify areas of non-compliance and support the implementation of corrective actions.
• Maintain compliance registers, records, and supporting documentation.
• Monitor progress against compliance action plans and follow up on outstanding actions.
• Escalate significant risks, hazards, and compliance concerns where appropriate.
• Support environmental compliance activities and monitoring requirements.

Fire Safety and Emergency Preparedness

• Support the implementation and monitoring of fire safety arrangements across all campuses.
• Assist in coordinating fire drills, evacuation exercises, and emergency preparedness activities.
• Conduct routine checks of fire exits, evacuation routes, emergency signage, and fire safety equipment.
• Maintain fire safety records, logs, and statutory documentation.
• Monitor completion of fire safety actions arising from inspections and assessments.
• Support the review and implementation of emergency procedures and evacuation plans.

Incident Investigation and Corrective Actions

• Support the investigation of accidents, incidents, hazards, unsafe acts, and near misses.
• Gather evidence, witness statements, photographs, and supporting documentation.
• Assist in the preparation of investigation reports and recommendations.
• Support root cause analysis and corrective action planning.
• Monitor the completion of corrective and preventative actions arising from investigations.
• Maintain incident records and reporting systems.
• Assist with trend analysis to identify recurring issues and opportunities for improvement.

Audit Preparation and Assurance

• Support preparations for internal audits, external inspections, and regulatory reviews.
• Conduct compliance checks and audit-readiness assessments.
• Gather and organise documentation, records, and evidence required for audits.
• Monitor audit findings, recommendations, and action plans.
• Assist departments in implementing improvements arising from audit activity.
• Produce audit summaries and compliance reports for review by the Health & Safety Advisor.
• Contribute to continuous improvement initiatives based on assurance findings.

Training, Advice and Stakeholder Engagement

• Support the delivery of health, safety, environmental, and fire safety inductions.
• Assist in delivering toolbox talks, briefings, awareness sessions, and safety campaigns.
• Promote safe working practices and positive health and safety behaviours.
• Develop and distribute guidance materials and safety communications.
• Provide first-line advice and guidance on routine health and safety matters.
• Build effective working relationships with staff, contractors, and stakeholders across multiple campuses.

Systems, Reporting and Administration

• Maintain health, safety, environmental, and compliance management systems.
• Produce reports, inspection findings, action trackers, and performance summaries.
• Monitor completion of compliance actions and provide regular progress updates.
• Maintain policies, procedures, templates, and guidance documentation.
• Support the collection and analysis of data to identify trends, risks, and opportunities for improvement.
• Ensure records and documentation are maintained accurately and in accordance with regulatory requirements.

Professional Practice

• Maintain current knowledge of health, safety, environmental, and fire safety legislation and best practice.
• Promote a culture of compliance, accountability, and continuous improvement.
• Work collaboratively with colleagues across all campuses and departments.
• Represent the Health & Safety function in meetings and working groups as required.
• Undertake other reasonable duties aligned with the scope and responsibilities of the role.

Person Specification

Qualifications & Professional Background

Essential Criteria

• IOSH Managing Safely, NEBOSH General Certificate (or working towards), or equivalent relevant qualification.
• NEBOSH General Certificate.
• Fire Safety qualification.
• First Aid qualification.
• Safeguarding Level 2 or Level 3 Training.

Desirable Criteria

• Membership of IOSH, IIRSM, or another relevant professional body.

Experience

Essential Criteria

• Experience supporting health and safety, environmental, compliance, facilities, estates, or operational activities.
• Experience conducting inspections, workplace monitoring activities, safety checks, or compliance reviews.
• Experience maintaining records, reports, and administrative systems.

Desirable Criteria

• Experience within Higher Education or Further Education.
• Experience supporting audits, investigations, or assurance reviews.
• Experience working across multiple sites or locations.

Skills & Abilities

Essential Criteria

• Strong organisational and administrative skills.
• Good communication and stakeholder engagement skills.
• Ability to collect, analyse, and present information accurately.
• Strong attention to detail.
• Ability to prioritise workload and manage multiple responsibilities.
• Competent in maintaining records and producing clear reports.
• Proficient in Microsoft Office applications and digital record-keeping systems.

Desirable Criteria

• Experience using audit, compliance, or health and safety management systems.
• Experience supporting training delivery and awareness campaigns.

Knowledge & Understanding

Essential Criteria

• Understanding of health and safety principles, workplace risk management, and compliance monitoring.
• Awareness of UK health and safety legislation and regulatory requirements.
• Understanding of incident reporting and investigation processes.
• Knowledge of safe working practices and risk control measures.
• Knowledge of environmental management principles.
• Understanding of fire safety requirements and emergency planning.

Desirable Criteria

• Knowledge of compliance requirements within Higher or Further Education.

Leadership & Management

Essential Criteria

• Ability to positively influence safe working practices through effective communication and engagement.
• Ability to work collaboratively with managers, staff, contractors, and stakeholders.
• Ability to take ownership of assigned activities and deliver against deadlines.

Desirable Criteria

• Experience coordinating compliance activities across multiple departments or locations.

Attributes & Behaviours

Essential Criteria

• Professional and approachable manner.
• Strong commitment to health, safety, environmental responsibility, and continuous improvement.
• Proactive and solution-focused approach.
• High levels of integrity, professionalism, and attention to detail.
• Flexible approach to operational requirements.
• Willingness to learn and develop professionally.
• Confidence presenting findings, delivering briefings, and contributing to safety meetings, working groups, or improvement initiatives.

Working Requirements

• Ability to travel between campuses as required.
• Flexible approach to working hours in support of inspections, audits, investigations, training activities, emergency exercises, and operational requirements.
• Willingness to support occasional evenings or weekends where required for fire drills, compliance activities, emergency preparedness exercises, audits, inspections, or incident investigations.
• Regular campus-based inspections, monitoring activities, workplace assessments, and compliance walkabouts.
• Ability to respond effectively to changing operational priorities and business needs.

Benefits

• 28 days annual leave plus bank holidays.
• Company pension scheme.
• Supportive and collaborative working environment.
• Ongoing professional development opportunities.
• Opportunity to work across multiple campuses.

Key Objective of the Role

To support the effective delivery of health, safety, environmental, and fire safety compliance across UK Management College by conducting inspections, monitoring activities, risk assessments, compliance reviews, investigations, audit preparation, and reporting processes that help ensure safe, compliant, and well-managed learning and working environments in accordance with UK legislation and organisational standards.

Student Recruitment & Outreach Coordinator

Student Recruitment & Outreach Coordinator

Locations: Manchester

Position Type: Permanent

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday/ 9am to 5pm/ 5 days in the office

Salary: £30,000 - £35,000 per annum depending on experience

Reports to: Head of Business Development

Role Overview

Are you a confident communicator with a passion for connecting students to higher education opportunities? UKMC is seeking a proactive Student Recruitment & Outreach Coordinator to join our Business Development team. In this role, you will build and maintain strong relationships with schools, colleges, and community partners to promote UKMC’s higher education pathways. You will play a key role in identifying, engaging, and guiding prospective students—helping them take the next step toward their academic and career goals.

Key Responsibilities

·Develop and manage partnerships with schools, sixth forms, and further education colleges

·Plan and deliver presentations, workshops, and recruitment events to promote UKMC programmes

·Coordinate outreach activities to engage and attract prospective students

·Work closely with the Business Development team to meet recruitment targets and growth objectives

·Act as a brand ambassador for UKMC at internal and external events

·Build and maintain a pipeline of prospective students through effective relationship management

·Provide guidance and information on courses, admissions, and student support services

·Track, analyse, and report on recruitment activity and conversion rates

·Collaborate with marketing and admissions teams to ensure a seamless student journey

Stakeholder Engagement

Establish strong links with:

·School career advisors and teachers

·College tutors and leadership teams

·Community organisations and youth groups

·Maintain regular communication to ensure consistent student referrals and engagement

Business Development Focus

·Support the achievement of student recruitment targets

·Identify new partnership opportunities to expand UKMC’s reach

·Contribute to strategic outreach plans aligned with market growth and demand

·Represent UKMC in a professional and impactful manner to strengthen its reputation

Skills, Qualifications & Experience

·Experience in student recruitment, outreach, sales, or business development

·Strong networking and relationship-building skills

·Excellent presentation and communication abilities

·Ability to influence and engage young people and stakeholders

·Good organisational and time management skills

·Data-driven mindset with the ability to monitor performance and outcomes

·Proficient in IT systems (CRM tools, Microsoft Office, etc.)

Desirable

·Understanding of the UK higher education sector

·Experience working with schools, colleges, or youth engagement programmes

·Advice & Guidance qualification (or willingness to work towards)

Additional Requirements

·Willingness to travel for outreach activities and events

·Flexibility to work occasional evenings and weekends

·Full UK driving licence (preferred)

What We’re Looking For

·A motivated individual who thrives on building connections and driving results

·Someone who can balance relationship management with recruitment targets

·A team player with a commercial mindset and passion for education

Impact of the Role

·Increasing student enrolment

·Expanding UKMC’s partner network

·Supporting students in accessing higher education opportunities

 Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• Access to academic resources and support networks.
• Supportive and inclusive academic community.

Quality and Compliance Officer

Quality and Compliance Officer

Department: Quality and Compliance

Location: Derby

Position Type: Permanent

Working Hours: 37.5 hours per week

Working Pattern: Standard business hours with flexibility as required

Reports To: Compliance Manager

About UK Management College

UK Management College is committed to delivering high-quality, compliant, and robust systems across all areas of operation. We work collaboratively across departments to ensure regulatory standards are met while promoting a culture of continuous improvement, accountability, and best practice.

The Role

We are seeking a proactive and detail-oriented Quality and Compliance Officer to support the effective delivery of compliance, governance, and risk management activities across the organisation.

The role involves maintaining oversight of compliance systems and reporting, supporting adherence to statutory and regulatory frameworks (including OfS requirements where applicable), and contributing to audit, risk management, and business continuity processes.

You will work collaboratively across teams to embed compliance practices and ensure organisational standards are maintained and continuously improved.

Key Responsibilities

Compliance and Risk Coordination

• Support the development, implementation, and monitoring of compliance frameworks and policies

• Maintain accurate records and evidence to demonstrate compliance with regulatory and organisational requirements

• Support regulatory submissions (including OfS where applicable), ensuring accuracy and adherence to deadlines

• Assist with internal audits, reviews, and risk assessments to identify gaps and improvements

Governance

• Support governance structures, including servicing committees and meetings

• Manage systems (e.g. SharePoint) for storing, tracking, and reporting compliance documentation

• Produce clear and concise reports highlighting key findings, risks, and operational themes

Project and Systems Support

• Apply project management approaches to support compliance-related initiatives

• Assist with system improvements, process mapping, and workflow efficiencies

• Support the integration of compliance practices across departments

Collaboration and Communication

• Work collaboratively with academic and professional services teams to promote a culture of compliance

• Communicate complex regulatory information clearly to non-specialist audiences

• Support delivery of projects and ensure deadlines are met

• Represent the department at internal and external meetings when required

• Work respectfully and inclusively with a diverse range of colleagues

Professional Development and Continuous Improvement

• Maintain up-to-date knowledge of regulatory frameworks and developments in compliance and risk management

• Contribute to improving compliance tools, processes, and reporting methods

• Provide support to other departments on quality and compliance matters when required

About You

Essential

• Degree (2:1 or above) or equivalent relevant experience

• Strong understanding of compliance, risk management, and governance principles

• Knowledge of project management approaches (e.g. PRINCE2, Agile, or similar)

• Experience working collaboratively within a team or matrix environment

• Experience managing administrative or reporting processes with strong attention to detail

• Strong organisational, analytical, and communication skills

• Ability to interpret and present complex information clearly

• Ability to prioritise workload and meet deadlines in a fast-paced environment

• Proactive and solution-focused approach

Desirable

• Qualification or training in compliance, risk management, or project management

• Familiarity with UK higher education regulatory frameworks (e.g. OfS)

• Experience in a regulated or higher education environment

• Experience supporting audits or compliance activities

• Experience using systems such as SharePoint, Power BI, or similar tools

• Ability to support workshops, briefings, or training sessions

• Continuous improvement mindset with strong stakeholder engagement skills

Benefits

• 28 days annual leave (including bank holidays)

• Pension scheme

• Professional development opportunities

• Supportive and collaborative working environment

• Career progression opportunities

How to Apply

If you are passionate about compliance, governance, and driving organisational excellence, we would love to hear from you.

Apply today and be part of a team committed to maintaining the highest standards of quality and compliance.