Marketing and Communications Support Executive

Marketing and Communications Support Executive

Department: Marketing

Location: Salford/Openshaw Campus with travel across all UK Management College campuses as required.

Position Type: Permanent, Full-Time

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday – 9am – 5pm

Reports To: Performance Marketing Analyst

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Marketing and Communications Support Executive is responsible for supporting the planning, coordination, and delivery of marketing, communications, PR, influencer marketing, podcast production, and student recruitment activities across the College.

The postholder will work closely with internal departments, external agencies, media partners, influencers, podcast guests, and prospective students to ensure campaigns and communications are delivered professionally, effectively, and in line with UKMC's brand and strategic objectives.

The role requires a highly organised and proactive individual who can manage multiple priorities, maintain excellent attention to detail, and contribute to a range of marketing activities that support student engagement, conversion, and brand awareness.

Key Responsibilities

PR and Communications Support

• Support and coordinate PR activities, including meetings and communications with PR agencies, media partners, and external stakeholders.

• Liaise with PR agencies to ensure campaign objectives, key messages, deadlines, and deliverables are clearly communicated.

• Prepare briefing documents, media kits, articles, press materials, campaign summaries, and supporting information.

• Review messaging and content to ensure accuracy, professionalism, compliance, and brand consistency.

• Coordinate PR documentation, approvals, invoices, and follow-up actions.

• Maintain strong working relationships with agencies and external partners.

Campaign and Communications Support

• Support the planning, coordination, and delivery of marketing and communications campaigns.

• Assist with podcast planning, research, content development, episode scheduling, guest liaison, and administration.

• Prepare podcast and video briefing documents, guest notes, talking points, questions, and supporting materials.

• Coordinate with internal speakers, external guests, production teams, and departments to ensure content is delivered professionally.

• Support the promotion of podcast and video content through email, website, social media, and campaign communications.

• Plan and coordinate communications relating to College initiatives, events, recruitment activities, and student engagement campaigns.

• Maintain organised records of campaign materials, schedules, approvals, and published content.

Influencer Marketing

• Identify and engage suitable influencers to support marketing campaigns and brand awareness activities.

• Coordinate influencer communications and campaign deliverables.

• Negotiate basic influencer arrangements, timelines, and campaign expectations.

• Review influencer content to ensure compliance with brand guidelines and campaign objectives.

• Track influencer performance and support reporting on outcomes and effectiveness.

Reporting and Monitoring

• Monitor student conversion activity in collaboration with the student recruitment and conversion teams.

• Review selected conversion calls to assess quality, messaging, and effectiveness.

• Support the monitoring of lead quality, conversion rates, and campaign performance.

• Ensure messaging used throughout the student journey remains consistent with wider marketing and communications activity.

• Produce reports, insights, and recommendations to support continuous improvement.

General Marketing Support

• Provide day-to-day support to the wider Marketing Team.

• Assist with campaigns, content creation, events, PR activity, podcast projects, and recruitment activities.

• Build, distribute, and monitor email marketing campaigns.

• Create basic graphics, presentations, promotional materials, and campaign assets using Canva or similar tools.

• Prepare reports, presentations, campaign summaries, content briefs, and marketing documentation.

• Coordinate with internal departments to obtain information, approvals, and campaign content.

• Maintain organised records of marketing materials, influencer agreements, podcast documentation, supplier invoices, and campaign assets.

• Support continuous improvement initiatives across marketing and communications functions.

• Travel regularly across UK Management College campuses and external locations to support campaigns, events, content creation, and student recruitment activity.

Knowledge & Experience

• Degree in Marketing, Communications, Business, Media, Journalism, or a related discipline, or equivalent relevant professional experience.

• Previous experience in marketing, communications, PR, content creation, podcast coordination, digital marketing, or a similar support role.

• Experience supporting marketing campaigns and communications activity.

• Experience working with email marketing platforms.

• Experience preparing written communications, marketing materials, and supporting documentation.

• Experience working with multiple stakeholders and external partners.

• Understanding of marketing communications, branding, and audience engagement principles.

Skills & Competencies

• Excellent written and verbal communication skills.

• Strong organisational and prioritisation skills.

• Ability to manage multiple tasks, projects, and deadlines simultaneously.

• Confidence communicating with agencies, media partners, influencers, suppliers, podcast guests, and internal stakeholders.

• Ability to prepare professional reports, articles, campaign summaries, presentations, and briefing documents.

• Strong attention to detail and commitment to quality.

• Good understanding of content trends, digital marketing, and audience engagement.

• Basic graphic design capability using Canva or similar software.

• Ability to analyse marketing performance data and conversion activity.

• Proactive, flexible, and collaborative approach to work.

• Willingness to travel regularly between UKMC campuses and external locations.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Career progression opportunities within a growing higher education organisation

• Supportive and collaborative working environment

• Free onsite parking

• Opportunity to work across multiple UKMC campuses and departments

• Opportunity to contribute to innovative projects and strategic marketing initiatives.

• Staff engagement, recognition, and wellbeing initiatives.

• Modern working environments and resources.

• Opportunity to make a meaningful contribution to student recruitment, engagement, and success.

How to Apply

If you are passionate about marketing, communications, content creation, and supporting impactful campaigns, we would love to hear from you.

Apply today and become part of a dynamic team dedicated to enhancing student engagement, strengthening brand awareness, and supporting the continued growth of UK Management College.

Payroll Administrator

Payroll Administrator

Department: Human Resources

Location: Openshaw (On-site, as required)

Position Type: Permanent, Full-Time

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday (with flexibility during payroll deadlines)

Reports To: HR Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Payroll Administrator is responsible for supporting the accurate and timely processing of payroll for all UK Management College employees, including full-time, part-time, and zero-hours staff.

A key responsibility of the role is monitoring staff attendance records, coordinating with line managers, and ensuring employees correctly clock in and clock out in line with College procedures.

The post holder will work closely with HR, Finance, Academic Services, and managers to ensure payroll information is processed accurately, compliantly, and within agreed deadlines.

The Payroll Administrator will have a strong understanding of UK payroll legislation, including PAYE, National Insurance, tax codes, workplace pensions, student loan deductions, statutory deductions, and HMRC reporting requirements. Experience with the NEST pension scheme would be highly desirable.

The role requires excellent organisational skills, attention to detail, confidentiality, and the ability to work effectively under pressure during payroll deadlines.

Key Responsibilities

Attendance and Clock-In/Clock-Out Monitoring

• Monitor daily attendance records to ensure all employees correctly clock in and clock out.
• Follow up with employees and managers where attendance records are missing, inaccurate, or incomplete.
• Coordinate with managers to confirm working hours, overtime, absences, annual leave, and changes to working patterns.
• Ensure full-time, part-time, and zero-hours employees' hours are accurately recorded and approved before payroll processing.
• Maintain records of attendance amendments and ensure appropriate authorisation is obtained.
• Support employees and managers in understanding attendance and timekeeping procedures.
• Produce attendance reports and exception reports for management review.
• Identify attendance discrepancies and escalate concerns where necessary.

Payroll Administration and Processing

• Assist with the preparation, checking, and processing of monthly payroll.
• Collect, verify, and update payroll information including:
• Starters and leavers
• Salary changes
• Contract amendments
• Overtime
• Annual leave
• Sickness absence
• Unpaid leave
• Variable hours
• Final salary payments
• Support the calculation of:
• Salary adjustments
• Holiday pay
• Arrears
• Overpayments
• Underpayments
• Final payments
• Ensure payroll submissions are completed accurately and within payroll deadlines.
• Liaise with Finance and HR teams to ensure payroll information is complete and accurate.
• Maintain payroll records and documentation securely.
• Produce payroll reports as required.
• Work flexibly during payroll periods, including occasional evenings or weekends when necessary.

UK Payroll Compliance, Tax, National Insurance and FPS Submissions

• Support payroll compliance with UK employment legislation and HMRC requirements.
• Assist with Full Payment Submission (FPS) reporting to HMRC.
• Maintain knowledge of:
• PAYE
• Tax codes
• National Insurance Contributions
• Statutory deductions
• Payroll reporting requirements
• Process employee deductions accurately and in line with legislation.
• Support employees with payroll-related tax queries.

Assist with queries relating to:

• Tax code changes
• Emergency tax
• Incorrect deductions
• HMRC notifications
• Liaise with HMRC, payroll providers, Finance, and other stakeholders where necessary.
• Investigate and resolve payroll discrepancies relating to tax and statutory deductions.
• Ensure payroll records are maintained in accordance with audit and compliance requirements.

Pension Administration and NEST Pension Scheme

• Support workplace pension administration and compliance.
• Administer:
• Auto-enrolment
• Employee pension deductions
• Pension opt-outs
• Pension refunds
• Respond to employee pension queries professionally and accurately.
• Maintain pension records and ensure data is updated within payroll and HR systems.
• Support pension enrolment and employee communications.
• Coordinate pension refund requests where applicable.
• Liaise with NEST and other pension providers to resolve pension-related issues.
• Ensure compliance with workplace pension regulations.

Student Loan and Statutory Deductions

• Maintain knowledge of student loan and postgraduate loan deduction processes.
• Ensure deductions are applied correctly in line with HMRC notifications.
• Support employees with payroll deduction queries.
• Process and maintain records relating to:
• Student Loans
• Postgraduate Loans
• National Insurance
• PAYE
• Pension deductions
• Other statutory deductions

HRIS and Payroll System Administration

• Maintain accurate employee records within HRIS and payroll systems.
• Update payroll and employee information, including:
• Pay changes
• Contract changes
• Attendance records
• Absence records
• Pension data
• Statutory deductions
• Ensure employee payroll data remains accurate and up to date.
• Produce payroll, attendance, absence, and employee reports.
• Support the development and improvement of payroll and HR systems.
• Work with HR and Finance teams to improve payroll processes.

Employee Queries and Communication

• Act as the first point of contact for payroll-related queries.
• Respond to employee and manager enquiries professionally and promptly.
• Explain payroll calculations and deductions clearly.
• Provide guidance regarding:
• Tax
• National Insurance
• Pension deductions
• Student loans
• Attendance-related pay queries
• Escalate complex payroll matters where appropriate.
• Build positive working relationships across departments.

Compliance, Confidentiality and Reporting

• Ensure payroll activities comply with:
• HMRC regulations
• Employment legislation
• Pension regulations
• GDPR
• College policies and procedures
• Handle confidential payroll information with professionalism and discretion.
• Support payroll audits and compliance reviews.
• Maintain accurate records and documentation.
• Identify payroll, attendance, and compliance risks.
• Contribute to continuous improvement initiatives across payroll and HR operations.

Knowledge & Experience

• Previous experience in payroll administration, HR administration, finance administration, or a similar role within the UK.

• Experience processing payroll for full-time, part-time, and zero-hours employees.

• Experience using payroll software and HRIS systems.

• Knowledge of UK payroll legislation and processes.

• Experience handling payroll queries and employee deductions.

• Experience maintaining confidential employee records.

• Understanding of payroll deadlines and compliance requirements.

Essential Requirements

Good understanding of UK payroll processes.

Knowledge of:

• PAYE
• National Insurance
• Tax codes
• Statutory deductions
• Payroll legislation
• Experience using payroll systems and HRIS platforms.
• Understanding of FPS submissions and HMRC reporting requirements.
• Knowledge of workplace pension schemes and auto-enrolment regulations.
• Understanding of student loan and postgraduate loan deductions.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to manage confidential information appropriately.
• Competent in Microsoft Office, particularly Excel and Outlook.
• Ability to work under pressure and meet strict deadlines.
• Flexibility to work additional hours where required.

Desirable Requirements

• Experience working within Higher Education, Further Education, or a multi-site organisation.

• Experience using the NEST Pension Scheme.

• Experience monitoring attendance and clock-in/clock-out records.

• Experience processing variable-hours payroll.

• Experience dealing directly with HMRC payroll queries.

• Experience producing payroll, attendance, and exception reports.

• Payroll qualification or relevant HR/Finance qualification.

• Experience using HR systems such as Employment Hero, PeopleHR, BrightHR, or similar.

Skills & Competencies

• Payroll accuracy and attention to detail.

• Strong analytical and problem-solving skills.

• Knowledge of UK payroll compliance.

• Excellent communication skills.

• Confidentiality and professionalism.

• Strong organisational skills.

• Effective time management.

• Ability to prioritise workload.

• HRIS and payroll systems expertise.

• Teamwork and collaboration.

• Accountability and reliability.

• Flexibility during payroll deadlines.

• Commitment to continuous improvement.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Supportive and collaborative working environment

• Free onsite parking

• Career progression opportunities

Additional Information

The Payroll Administrator will work closely with HR, Finance, Academic Services, line managers, and employees to ensure payroll, attendance, pension, tax, and deduction-related information is accurate and submitted on time.

As UK Management College employs full-time, part-time, and zero-hours workers, the post holder must proactively follow up on missing attendance records, clarify working hours with managers, resolve payroll discrepancies, and maintain accurate payroll records.

This role is primarily campus-based and requires flexibility during key payroll periods to ensure payroll deadlines are achieved while maintaining high standards of accuracy, confidentiality, and compliance.

Chief Executive Personal Driver & Office Assistant

Chief Executive Personal Driver & Office Assistant

Location: Based at the Salford Campus. A driving license is preferred, as the role may require travel to other campuses.

Salary: £30,000–£32,000 per annum

Benefits: Lunch provided and company expenses card

Hours: Full-time, flexible hours with occasional evening and weekend commitments

The Opportunity

We are seeking a highly professional and discreet Executive Driver & Office Assistant to support the CEO of a growing business.

This trusted position combines executive chauffeur responsibilities with office and facilities support.

This is not just a driving role. When not providing driving support to the CEO, the successful candidate will be expected to undertake a range of office administration and facilities management duties, playing an active role in ensuring the smooth day-to-day operation of the office.

Key Responsibilities

Executive Driver to CEO Provide safe, reliable, and professional transportation for the CEO to business meetings, events, airports, and other engagements.

Manage travel schedules and routes to ensure punctuality and efficiency.

Maintain vehicles to an exceptional standard, ensuring cleanliness, servicing, and compliance requirements are always up to date.

Support occasional personal and business-related errands on behalf of the CEO, including occasional household support.

Be available to accommodate changing schedules, including some early mornings, evenings, and weekends.

Office Assistant & Facilities Responsibilities (when not driving)

Actively support the day-to-day running of the office.

Coordinate with the Salford Campus Manager to ensure any supplies, cleaning or maintenance needs conducting.

Liaise with cleaners, and building management.

Ensure meeting rooms, communal areas, and executive spaces are maintained to a high standard.

Conduct routine office checks and report maintenance issues.

Assist with office moves, furniture setup, and workplace organisation.

Support health & safety and facilities-related administration. • Provide general administrative support to the CEO and wider business as required. Candidate Requirements: The ideal candidate will be a polished, hands-on, and dependable professional who is equally comfortable driving senior executives and carrying out practical office and facilities duties. A proactive approach and willingness to assist wherever needed are essential. Essential Requirements • Full UK driving licence with an excellent driving record. • Previous experience in a chauffeur, executive driver, office assistant, facilities, workplace, or similar support role. • Strong organisational skills and attention to detail. • Strong professionalism, discretion, and integrity. • Flexible approach to working hours and responsibilities. • Comfortable doing both executive driving and facilities-related tasks.

Director Of Operations

Job title: Director of Operations

ROLE PURPOSE

The Director of Operations is responsible for leading the College's operational functions relating to student recruitment, admissions, marketing, business development activity linked to recruitment, and associated customer-service support across UK Management College campuses.

The role covers the complete operational student journey from initial attraction and enquiry through to application processing, admissions completion, successful enrolment, and formal handover of enrolled students to the academic departments.

The post holder ensures that admissions, marketing and recruitment-related operations are delivered in line with the strategy, standards and directions set by the Chief Operating Officer, to whom the role reports.

The role is operational only and does not cover academic delivery, academic staffing, teaching, assessment or curriculum matters, which sit with the Dean and the academic structure.

SCOPE

This role is limited to the operational management of the Admissions Department and the Marketing Department as the core departments within the Director of Operations' portfolio, together with business development and customer-service activities that directly support student recruitment and the admissions process.

The role begins with attracting prospective students, managing enquiries and supporting applicants through the admissions process, and ends when students have successfully completed enrolment and are formally handed over to the academic departments.

UK Management College operates as a partner and franchise institution with partner universities and awarding bodies. The Director of Operations must understand, apply and monitor the admissions policies, marketing requirements, recruitment expectations and relevant regulatory requirements of UK Management College and its partner universities, ensuring alignment between internal processes and partner requirements.

The role does not include academic delivery, academic staffing, curriculum management, assessment decisions or academic quality responsibilities. Any involvement with academic teams is limited to operational coordination required to complete admissions, enrolment and handover processes.

REPORTING LINE

Reports to: Chief Operating Officer, UK Management College.

Line Manages: Admissions Department, Business Development and Recruitment, and Marketing Department.

Operational Coordination Includes: Business development activity, enquiry handling, customer-service support and admissions-related student journey support, where these activities directly relate to attracting students, processing applications and completing admissions.

Works With: Chief Operating Officer, Academic Registry, Student Services, partner universities, agents, other relevant external stakeholders, and campus academic leadership on admissions, marketing and recruitment-related operational matters only.

ROLE DISTINCTIONS

Chief Operating Officer

Provides institutional strategy, standards and direction for operational functions; line manages the Director of Operations; and has authority to assign, expand, reduce or reallocate the Director of Operations portfolio in line with UK Management College needs.

Director of Operations

Leads operational delivery of Admissions and Marketing, with recruitment-related business development and customer-service activity, ensuring compliant and effective student recruitment, admissions, enrolment and handover to academic departments.

Admissions Department

Manages enquiry handling, application processing, admissions documentation, applicant communication, enrolment support and formal handover of successfully enrolled students to the academic departments.

Marketing Department

Manages marketing operations, recruitment campaigns, promotional activity, communications and materials that support student recruitment, in line with UK Management College, partner university and regulatory requirements.

Business Development and Recruitment

Manages business development and customer-service activities that directly support student recruitment and the admissions process. The role begins with attracting prospective students, managing enquiries and supporting applicants through the admissions process.

Dean / Academic Structure

Responsible for academic delivery, academic staffing, teaching, assessment, curriculum and academic quality across all campuses. These matters do not fall within the Director of Operations remit.

KEY RESPONSIBILITIES

Operational Delivery & Leadership

Lead the day-to-day operational delivery of student recruitment, admissions, marketing and related customer-service activity across UK Management College campuses, within the strategy and standards set by the Chief Operating Officer.

Line manage the Admissions Department and Marketing Department, setting objectives, monitoring performance and ensuring consistent operational standards, service quality and accountability across all campuses.

Implement operational plans for recruitment, admissions and marketing at campus level and report delivery, progress, performance and risks to the Chief Operating Officer.

Admissions, Recruitment & Partner Compliance

Manage the full operational admissions journey from enquiry and application through to offer, acceptance, enrolment completion and formal transfer of successfully enrolled students to the academic departments.

Ensure admissions operations comply with UK Management College policies and procedures and with the admissions policies, process requirements and regulations of partner universities and awarding bodies.

Maintain a clear understanding of regulatory requirements relating to admissions, recruitment, student communications, consumer protection, data protection and marketing, and ensure these requirements are embedded in operational practice.

Marketing & Business Development

Lead the operational delivery of marketing activity that supports student recruitment, ensuring campaigns, materials and communications are accurate, compliant, professional and aligned with UK Management College and partner university requirements.

Manage business development activity connected to student recruitment, including relationships with schools, colleges, agents, employers, community partners and other stakeholders who may support the recruitment pipeline.

Monitor recruitment performance, enquiry conversion, application progression and admissions outcomes, providing data, forecasts and recommendations to the Chief Operating Officer.

Customer Service, Student Journey & Operational Processes

Manage admissions-related customer-service standards to ensure prospective students and applicants receive timely, accurate and professional support throughout the recruitment and admissions process.

Ensure that admissions documentation, applicant records, offer information, enrolment evidence and operational audit trails are accurate, complete and maintained in line with internal and partner requirements.

Develop, implement and improve operational procedures, systems and workflows for admissions, marketing and recruitment-related activity to enhance efficiency, compliance and applicant experience.

Coordination, Risk, Reporting & Additional Duties

Coordinate with Student Services, Academic Registry and campus academic leadership on admissions and enrolment requirements only, maintaining a clear boundary with academic delivery and academic staffing, which sit with the Dean and academic structure.

Identify operational risks within admissions, marketing and recruitment activity, implement appropriate controls, manage incidents where required and escalate significant matters to the Chief Operating Officer.

Report operational performance, recruitment activity, admissions progress, compliance issues and student handover status to the Chief Operating Officer on a regular basis.

Undertake additional duties as required by the Chief Operating Officer, who has authority to assign, expand, reduce or reallocate the Director of Operations portfolio and responsibilities in line with the current and future operational needs of UK Management College.

Assessment Delivery Officer

Assessment Delivery Officer

Department: Quality and Compliance

Location: Salford/Openshaw Campus

Position Type: Permanent, Full-Time

Working Hours: 37.5 hours per week (including 30-minute paid break)

Working Pattern: Monday to Friday

Reports To: Compliance Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Assessment Delivery Officer is responsible for ensuring the integrity, fairness, and regulatory compliance of admissions, entry, and preparatory assessment activities across the College. The postholder delivers admissions and entry-related assessments in line with approved requirements, manages the delivery environment, and ensures compliance, consistency, and integrity of assessment processes.

Key Responsibilities

• Deliver presentations and assessments to applicants.

• Conduct admissions compliance and application checks at relevant stages.

• Maintain and improve assessment processes.

• Review documentation and identify, report, and log suspicious submissions or activity.

• Maintain accurate and auditable admissions records.

• Identify, record, and escalate admissions-related risks or non-compliance.

• Support regulatory returns, audits, and reviews.

• Act as Assessment Compliance Officer safeguarding academic integrity and learner welfare.

• Ensure full compliance with approved procedures and regulatory standards.

• Verify identity checks and key compliance controls.

• Produce concise post-session compliance reports.

• Maintain systems for tracking compliance evidence.

• Contribute to risk management, audit readiness, and continuous improvement.

• Work collaboratively across admissions, academic, and professional services teams.

• Maintain independence, impartiality, confidentiality, and professional boundaries at all times.

Knowledge & Experience:

• Degree (2:1 or above) or equivalent relevant professional experience.

• Experience working within regulated or controlled processes.

• Experience delivering assessments, teaching, training, or structured sessions.

• Experience managing controlled delivery environments.

• Experience conducting application checks or compliance verification.

• Experience producing written records suitable for audit purposes.

• Understanding of fairness, integrity, and confidentiality in admissions processes.

Skills & Competencies:

• Strong organisational and prioritisation skills.

• Confident classroom or session management skills.

• Excellent written and verbal communication skills.

• Ability to interpret and apply regulatory requirements consistently.

• Strong professional judgement and risk identification capability.

• High levels of integrity, impartiality, and professionalism.

• Calm and measured approach in high-pressure situations.

Benefits

• 28 days annual leave (including bank holidays)
• Pension Scheme
• Professional development opportunities
• Supportive and collaborative working environment
• Free onsite parking
• Career progression opportunities

How to Apply

If you are passionate about assessment delivery, quality assurance, and maintaining strong compliance standards, we would love to hear from you.

Apply today and be part of a team dedicated to delivering high-quality assessments while upholding excellence in governance and regulatory compliance.

HR Administrator

HR Administrator / Support Administrator

Location: College House Campus, Openshaw, Manchester Contract Type: Full-Time, Permanent Working Hours: 37.5 hours per week Salary: £26,437 per annum

About the Role

UK Management College is seeking a highly organised and detail-oriented HR Administrator / Support Administrator to join our growing HR team.

This is an excellent opportunity for an administrative professional who enjoys working in a fast-paced environment and is passionate about delivering efficient and accurate support across HR and recruitment functions.

As a key member of the team, you will play a vital role in supporting the employee lifecycle, ensuring compliance with employment legislation, maintaining accurate records and when required assisting with recruitment administration.

The role is central to ensuring HR processes operate smoothly, efficiently and in line with organisational standards.

Key Responsibilities

Employee Lifecycle Administration

• Prepare and issue employment contracts, offer letters, and contractual amendments.
• Support and coordinate employee onboarding and offboarding activities.
• Maintain accurate and up-to-date employee records within HR systems.
• Process employee documentation and correspondence in a timely manner.
• Ensure all personnel records are managed confidentially and in accordance with GDPR requirements.

Compliance & Right to Work

• Conduct Right to Work checks in line with UKVI regulations and internal procedures.
• Ensure employee documentation complies with UK employment legislation.
• Maintain organised and audit-ready personnel files.
• Support compliance and contribute to internal and external audit requirements.

HR Systems & Reporting

• Maintain and update HR databases, including Employment Hero (EH).
• Produce employment-related letters and documentation as required.
• Support data reporting and ensure the accuracy and integrity of HR records.
• Identify opportunities to improve administrative processes and efficiencies.

Recruitment Administration Support

• Assist the Talent Acquisition team when required with offer documentation and support pre-employment checks, including references and DBS checks where applicable.

About You

To be successful in this role, you will have:

• Previous experience in an HR Administration, Recruitment Administration, or similar administrative role.
• Experience managing high-volume administrative workloads with excellent attention to detail.
• Knowledge of Right to Work requirements and HR compliance processes.
• Experience using HRIS/ATS platforms, ideally Employment Hero.
• Strong Microsoft Office skills, particularly Word, Excel, and Outlook.
• Excellent organisational and time management skills.
• Strong written and verbal communication abilities.
• The ability to work independently while maintaining a collaborative approach.

Desirable Qualifications

• CIPD Level 3 qualification (or currently working towards).
• Previous experience working within an education or professional services environment.

Why Join UKMC?

At UK Management College, you'll be joining a growing and ambitious organisation where your contribution will make a real impact.

We offer a supportive working environment, opportunities for professional development and the chance to be part of a team committed to delivering excellence across our campuses.

We welcome applications from motivated individuals who are eager to develop their HR career and contribute to a dynamic and expanding organisation.

Quality and Compliance Officer

Quality and Compliance Officer

Department: Quality and Compliance

Location: Openshaw

Position Type: Permanent

Working Hours: 37.5 hours per week

Working Pattern: Standard business hours with flexibility as required

Reports To: Compliance Manager

About UK Management College

UK Management College is committed to delivering high-quality, compliant, and robust systems across all areas of operation. We work collaboratively across departments to ensure regulatory standards are met while promoting a culture of continuous improvement, accountability, and best practice.

The Role

We are seeking a proactive and detail-oriented Quality and Compliance Officer to support the effective delivery of compliance, governance, and risk management activities across the organisation.

The role involves maintaining oversight of compliance systems and reporting, supporting adherence to statutory and regulatory frameworks (including OfS requirements where applicable), and contributing to audit, risk management, and business continuity processes.

You will work collaboratively across teams to embed compliance practices and ensure organisational standards are maintained and continuously improved.

Key Responsibilities

Compliance and Risk Coordination

• Support the development, implementation, and monitoring of compliance frameworks and policies

• Maintain accurate records and evidence to demonstrate compliance with regulatory and organisational requirements

• Support regulatory submissions (including OfS where applicable), ensuring accuracy and adherence to deadlines

• Assist with internal audits, reviews, and risk assessments to identify gaps and improvements

Governance

• Support governance structures, including servicing committees and meetings

• Manage systems (e.g. SharePoint) for storing, tracking, and reporting compliance documentation

• Produce clear and concise reports highlighting key findings, risks, and operational themes

Project and Systems Support

• Apply project management approaches to support compliance-related initiatives

• Assist with system improvements, process mapping, and workflow efficiencies

• Support the integration of compliance practices across departments

Collaboration and Communication

• Work collaboratively with academic and professional services teams to promote a culture of compliance

• Communicate complex regulatory information clearly to non-specialist audiences

• Support delivery of projects and ensure deadlines are met

• Represent the department at internal and external meetings when required

• Work respectfully and inclusively with a diverse range of colleagues

Professional Development and Continuous Improvement

• Maintain up-to-date knowledge of regulatory frameworks and developments in compliance and risk management

• Contribute to improving compliance tools, processes, and reporting methods

• Provide support to other departments on quality and compliance matters when required

About You

Essential

• Degree (2:1 or above) or equivalent relevant experience

• Strong understanding of compliance, risk management, and governance principles

• Knowledge of project management approaches (e.g. PRINCE2, Agile, or similar)

• Experience working collaboratively within a team or matrix environment

• Experience managing administrative or reporting processes with strong attention to detail

• Strong organisational, analytical, and communication skills

• Ability to interpret and present complex information clearly

• Ability to prioritise workload and meet deadlines in a fast-paced environment

• Proactive and solution-focused approach

Desirable

• Qualification or training in compliance, risk management, or project management

• Familiarity with UK higher education regulatory frameworks (e.g. OfS)

• Experience in a regulated or higher education environment

• Experience supporting audits or compliance activities

• Experience using systems such as SharePoint, Power BI, or similar tools

• Ability to support workshops, briefings, or training sessions

• Continuous improvement mindset with strong stakeholder engagement skills

Benefits

• 28 days annual leave (including bank holidays)

• Pension scheme

• Professional development opportunities

• Supportive and collaborative working environment

• Career progression opportunities

• Free onsite parking

How to Apply

If you are passionate about compliance, governance, and driving organisational excellence, we would love to hear from you.

Apply today and be part of a team committed to maintaining the highest standards of quality and compliance.

Student Finance Officer

STUDENT FINANCE OFFICER

Location: Manchester

Reporting to: Head of Finance

Contract Type: Full-Time, Permanent

About the Role

We are seeking a highly organised and detail-oriented Student Finance Officer to join our Finance team in Manchester. Reporting to the Head of Finance, you will play a key role in supporting the administration and management of student finance processes, ensuring accuracy, compliance and excellent customer service

Key Responsibilities

• Provide professional guidance to students regarding tuition fee funding, eligibility and financial support options.

• Assist students with complex funding issues, including appeals, additional year funding and exceptional cases

• Support students in understanding funding requirements, evidence submission and timelines

• Review and verify student funding evidence to ensure compliance with regulatory requirements

• Monitor funding statuses and follow up on pending or unresolved cases

• Maintain accurate and up-to-date records of funding approvals, declines and outstanding cases

• Take ownership of complex or escalated student finance cases

• Work collaboratively with Registry and Finance teams to resolve issues efficiently and escalate issues where necessary and follow through to resolution

• Identify areas for improvement in funding verification processes

• Support implementation of new processes to reduce delays in funding approval

• Prepare regular reports on funding verification progress and outstanding cases

• Analyse trends and identify risks relating to student funding

• Maintain confidentiality and ensure compliance with data protection regulations

Key Skills & Experience

• Minimum of 2–3 years' experience in a Student Finance role, preferably within a higher education environment.

• Experience working with student finance systems or within higher education administration

• Strong understanding of Student Finance England (SFE) processes and funding rules

• Experience handling complex casework and problem resolution

• Excellent communication and interpersonal skills

• Strong attention to detail and organisational skills

• Ability to manage multiple priorities and meet deadlines

Business Management & Digital Marketing Lecturer

Business Management and Digital Marketing Lecturer

Department: Academic

Locations Available: Sunderland Campus

Position Type: Permanent - Full-Time position

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday

Reports To: Course Director

Job Overview

UK Management College is seeking an enthusiastic and knowledgeable Lecturer in Business Management and Digital Marketing to deliver high-quality teaching across business and digital marketing modules. The postholder will contribute to an engaging learning environment, support student achievement and ensure curriculum content reflects current industry practice and academic standards.

Key Responsibilities

Teaching and Learning

• Deliver lectures, seminars, and workshops across Business Management and Digital Marketing modules.
• Teach subjects including marketing strategy, digital marketing, SEO, social media, content marketing, data analytics and business management principles.
• Develop and update teaching materials to ensure academic quality and industry relevance.
• Encourage student participation, critical thinking, and applied learning.
• Provide timely, constructive feedback on student assessments.

Assessment and Student Support

• Design, set, and mark assessments including coursework, projects, and examinations.
• Supervise student projects and provide guidance on business and digital marketing campaigns.
• Provide academic guidance and pastoral support as a personal tutor.
• Monitor student progress and contribute to student retention and success.

Professional Practice and Industry Engagement

• Maintain up-to-date subject knowledge in business and digital marketing through continuous professional development.
• Engage with industry partners to enhance curriculum content and student employability.
• Support the delivery of industry workshops and guest lectures where appropriate.

Quality Assurance and Administration

• Contribute to curriculum development, review, and quality assurance processes.
• Complete academic administration including attendance monitoring, assessment submission, and record keeping.
• Participate in academic meetings and College activities in line with policies and procedures.

Person Specification

Essential:

• Master’s degree in Business Management, Digital Marketing, or a related discipline (PhD preferred).
• Teaching qualification or willingness to achieve one.
• Experience teaching in higher education and/or significant professional experience in business or digital marketing.
• Experience with industry-standard tools such as Google Analytics, social media analytics platforms and/or CRM systems.
• Knowledge of web development or web design principles, including website design, user experience (UX) and/or basic front-end development, as part of digital marketing practice.
• Strong knowledge of digital marketing tools, analytics, and online campaign management.
• Excellent communication and interpersonal skills.
• Competence in using digital learning platforms and educational technologies.
• Commitment to equality, diversity, and inclusion.
• Passion for teaching and student success.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• Access to academic resources and support networks.
• Supportive and inclusive academic community.

Personal Academic Tutor

Personal Academic Tutor

Department: Academics

Location: Derby Campus

Position Type: Permanent, Full-Time

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday with occasional weekend working

Reports To: PAT Manager

Company Description

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high quality.

Job Description

The Personal Academic Tutor plays a key role in supporting student retention, progression, and satisfaction by providing first-hand academic and pastoral support. This is a student-centred role designed to coordinate and respond to the varied needs of students across their study journey and may include the delivery of workshops and other teaching-related activities.

The postholder will act as an advisor and point of contact for students, working as a bridge between students, teaching staff, admissions, and student support services. The role is office-based and involves regular face-to-face engagement with students in a busy and fast-paced campus environment.

Key Responsibilities

• Provide guidance to students regarding academic and support services available to them.
• Engage and motivate students, fostering confidence and enthusiasm for learning.
• Support students in building relationships with peers and staff, promoting belonging and engagement.
• Enable students to take responsibility for their learning, progression, and achievement.
• Develop and deliver teaching and learning support through lectures, tutorials, workshops, and online sessions where required.
• Monitor student progress and attendance, providing timely advice on study skills and performance.
• Analyse student difficulties and recommend immediate support or referral to appropriate services.
• Provide basic academic support inside and outside the classroom.
• Support students with submission deadlines, mitigating circumstances, and academic regulations.
• Maintain accurate records of student contact in line with GDPR and institutional policies.
• Work closely with student support teams to create a multi-dimensional support framework.
• Liaise with academic staff regarding non-submission and student retention processes.
• Proactively identify and escalate risks to student experience or institutional reputation.
• Actively participate in enrolment and induction activities.
• Act as an advocate for students where appropriate and contribute to reference requests.
• Comply with Equality, Diversity, Safeguarding, and Health & Safety policies.
• Undertake continuous professional development to support the role.

Knowledge & Experience

• Minimum 1 year’s experience in a higher education teaching or academic support environment.
• Experience in tutoring or providing academic support to students.
• Understanding of academic regulations, mitigating circumstances, and student progression processes.
• Awareness of evidence-based teaching and learning practice.
• Experience working collaboratively with academic and professional services staff.

Qualifications

• Bachelor’s degree from a UK-recognised university.

Skills & Competencies

• Strong interpersonal and communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and student-focused approach.
• Ability to work independently and as part of a team.
• Flexible, approachable, and professional manner.
• Strong organisational and record-keeping skills.
• Ability to work effectively in a busy and fast-paced environment.
• Commitment to safeguarding, confidentiality, and equality of opportunity.