Unlock Your Potential with Career Opportunities at UKMC

Course Director Health and Social Care

Course Director – Health and Social Care 

UK Management College (UKMC) is seeking an experienced and motivated Course Director – Health and Social Care to provide academic leadership for our BSc (Hons) Health and Social Care with Foundation Year, delivered in partnership with the University of Wolverhampton. 

This is an excellent opportunity for an experienced higher education academic to combine teaching with course leadership, supporting high academic standards, positive student outcomes and a consistently high-quality learning experience across UKMC. 

Role Details 

• Job Title: Course Director – Health and Social Care 
• Salary: £48,000 – £58,000 per annum 
• Department: Academic Faculty 
• Location: Sunderland / Newcastle (North Shields), with travel between UKMC campuses as required 
• Course: BSc (Hons) Health and Social Care with Foundation Year 
• Awarding Partner: University of Wolverhampton 
• Reports to: Office of the Chief Academic Officer 

About the Role 

As Course Director, you will provide academic leadership and oversight for the Health and Social Care programme across the campuses where it is delivered. 

You will work closely with Module Leaders, Lecturers, academic support teams and the awarding partner to ensure consistent course delivery, effective assessment and moderation, strong student engagement and continuous improvement. 

Teaching remains an important part of the position, and you will contribute directly to the delivery of Health and Social Care modules from Foundation Year through to final-year undergraduate study. 

You will also provide leadership to the course team, monitor academic performance and student outcomes, and ensure the programme operates in accordance with UKMC's academic requirements and those of the awarding partner. 

Key Responsibilities 

• Provide academic leadership for the BSc (Hons) Health and Social Care with Foundation Year. 
• Lead and coordinate consistent course delivery across relevant UKMC campuses. 
• Deliver engaging and high-quality teaching across Foundation Year and undergraduate levels. 
• Lead modules and support the effective planning and delivery of teaching and assessment. 
• Oversee assessment, marking, internal moderation and the timely provision of student feedback. 
• Monitor course performance and use academic data to identify areas requiring intervention or improvement. 
• Monitor student attendance, engagement, submission, retention, progression and achievement. 
• Identify students at risk and work with academic, wellbeing and student support teams to provide appropriate support. 
• Lead and support Module Leaders, Lecturers and other academic staff delivering the programme. 
• Chair and contribute to course meetings, ensuring actions are recorded, monitored and completed. 
• Support the standardisation of teaching, assessment and academic practice across groups and campuses. 
• Maintain high standards of academic integrity, safeguarding and regulatory compliance. 
• Lead the course's internal moderation processes and ensure assessment documentation is accurate and completed within required deadlines. 
• Work closely with the University of Wolverhampton and represent the course at relevant assessment and examination boards. 
• Support annual monitoring, external examiner activity, validation and periodic review processes as required. 
• Ensure student feedback and student voice are effectively captured and used to enhance the programme. 
• Maintain accurate course records and contribute to institutional reporting and academic review. 
• Support the ongoing development of teaching quality and academic practice across the course team. 
• Contribute to open days, induction, applicant events, staff development and wider College activities. 

About You 

We are looking for an experienced academic who can combine strong knowledge of Health and Social Care with effective academic leadership. 

Essential requirements include: 

• Master's degree in Health and Social Care or a closely related discipline. 
• Substantial experience of teaching within UK higher education at Foundation and undergraduate level. 
• Experience of module leadership, including assessment, marking and internal moderation. 
• Relevant academic leadership experience, ideally involving course or programme management. 
• Strong current knowledge of Health and Social Care within the UK context. 
• Knowledge of key areas including policy, safeguarding, ethics, person-centred practice and research methods. 
• Good understanding of academic quality assurance and academic integrity. 
• Evidence of supporting student engagement, retention, progression and achievement. 
• Ability to use academic and student data to inform decision-making and improvement. 
• Strong leadership, organisational and communication skills. 
• Ability to work collaboratively with academic teams and external academic partners. 
• Commitment to achieving or maintaining Fellowship of Advance HE. 
• Ability to work flexibly across UKMC campuses where required. 

Desirable 

• Doctorate in a relevant discipline. 
• Fellowship or Senior Fellowship of Advance HE. 
• Experience of course or programme leadership within UK higher education. 
• Experience of franchised or validated higher education provision. 
• Experience of working with awarding partners and external examiners. 
• Professional or practice experience within a Health or Social Care setting. 
• Active research or scholarship profile within Health and Social Care. 
• Experience of multi-campus academic delivery. 

Equality and Diversity 

UK Management College is committed to equality of opportunity and to building a diverse and inclusive workforce. We welcome applications from suitably qualified candidates from all backgrounds and will make reasonable adjustments throughout the recruitment process where required. 

Course Director Digital Marketing

Course Director – Digital Marketing

UK Management College (UKMC) is seeking an experienced and motivated Course Director Digital Marketing to provide academic leadership for our BSc (Hons) Digital Marketing with Foundation Year, delivered in partnership with the University of Wolverhampton.

This is an excellent opportunity for an experienced higher education academic to combine teaching with course leadership, supporting high academic standards, positive student outcomes and a consistently high-quality learning experience across UKMC.

Role Details

• Job Title: Course Director – Digital Marketing
• Salary: £48,000 – £58,000 per annum
• Department: Academic Faculty
• Location: Salford / Manchester, with travel between UKMC campuses as required
• Course: BSc (Hons) Digital Marketing with Foundation Year
• Awarding Partner: University of Wolverhampton
• Reports to: Office of the Chief Academic Officer

About the Role

As Course Director, you will provide academic leadership and oversight for the Digital Marketing programme across the campuses where it is delivered.

You will work closely with Module Leaders, Lecturers, academic support teams and the awarding partner to ensure consistent course delivery, effective assessment and moderation, strong student engagement and continuous improvement.

Teaching remains an important part of the position, and you will contribute directly to the delivery of Digital Marketing modules from Foundation Year through to final-year undergraduate study.

You will also play a key role in monitoring course performance, supporting academic colleagues and ensuring the programme meets UKMC's academic standards and the requirements of the awarding partner.

Key Responsibilities

• Provide academic leadership for the BSc (Hons) Digital Marketing with Foundation Year.
• Lead and coordinate consistent course delivery across relevant UKMC campuses.
• Deliver engaging and high-quality teaching across Foundation Year and undergraduate levels.
• Lead modules and support the effective planning and delivery of teaching and assessment.
• Oversee assessment, marking, internal moderation and the timely provision of student feedback.
• Monitor course performance and use academic data to identify areas requiring intervention or improvement.
• Monitor student attendance, engagement, submission, retention, progression and achievement.
• Identify students at risk and work with academic and student support teams to implement appropriate interventions.
• Lead and support Module Leaders, Lecturers and other academic staff delivering the programme.
• Chair and contribute to course meetings, ensuring actions are recorded, monitored and completed.
• Support the standardisation of teaching, assessment and academic practice across groups and campuses.
• Maintain oversight of academic integrity and ensure suspected academic misconduct is managed through appropriate College processes.
• Lead the course's internal moderation processes and ensure documentation is accurate and completed within required deadlines.
• Work closely with the University of Wolverhampton and represent the course at relevant assessment and examination boards.
• Support annual monitoring, external examiner activity and other quality assurance processes.
• Ensure student feedback and student voice are effectively captured and used to enhance the programme.
• Maintain accurate course records and contribute to institutional reporting and academic review.
• Contribute to open days, induction, applicant events, staff development and wider College activities.

About You

We are looking for an experienced academic who can combine strong subject knowledge with effective academic leadership.

Essential requirements include:

• Master's degree in Digital Marketing or a closely related discipline.
• Substantial experience of teaching within UK higher education at Foundation and undergraduate level.
• Experience of module leadership, including assessment, marking and internal moderation.
• Relevant academic leadership experience, ideally involving course or programme management.
• Strong current knowledge of Digital Marketing, including social media, analytics, content and campaign management, consumer behaviour and marketing strategy.
• Good understanding of academic quality assurance and academic integrity.
• Evidence of supporting student engagement, retention, progression and achievement.
• Ability to use academic and student data to inform decision-making and improvement.
• Strong leadership, organisational and communication skills.
• Ability to work collaboratively with academic teams and external academic partners.
• Commitment to achieving or maintaining Fellowship of Advance HE.
• Ability to work flexibly across UKMC campuses where required.

Desirable

• Doctorate in a relevant discipline.
• Fellowship or Senior Fellowship of Advance HE.
• Experience of course or programme leadership within UK higher education.
• Experience of franchised or validated higher education provision.
• Experience of working with awarding partners and external examiners.
• Relevant professional or industry experience within Digital Marketing.
• Experience of multi-campus academic delivery.

Equality and Diversity

UK Management College is committed to equality of opportunity and to building a diverse and inclusive workforce. We welcome applications from suitably qualified candidates from all backgrounds and will make reasonable adjustments throughout the recruitment process where required.

Senior Digital Marketing Executive

Role Overview

UK Management College is seeking a commercially minded and data-driven Digital Marketing Executive to support student recruitment and digital growth, based in derby campus.

The role will be responsible for generating and managing high-quality prospective student leads through paid digital channels including Meta Ads, TikTok Ads and Google Ads, while supporting the effective management, tracking and nurturing of those leads through HubSpot CRM.

The successful candidate will combine hands-on paid media expertise with strong CRM, analytics and marketing automation capabilities. They will be comfortable managing campaigns from initial setup through to lead generation, tracking, optimisation and reporting, with a strong focus on both lead volume and lead quality.

Key Responsibilities

Paid Digital Advertising and Lead Generation

• Plan, build, launch and optimise lead-generation campaigns across Meta Ads, TikTok Ads and Google Ads.
• Manage campaign targeting, budgets, placements, lead forms and landing-page traffic in line with agreed recruitment objectives.
• Monitor campaign performance closely and optimise activity to improve lead volume, lead quality and cost efficiency.
• Identify underperforming campaigns, audiences and creatives and implement appropriate optimisation actions.
• Support A/B testing of audiences, messaging, creative, lead forms and landing pages.
• Work with the wider Marketing team to ensure campaigns have the required creative assets, messaging and calls to action.

Performance Marketing

• Monitor key performance indicators including spend, cost per lead, conversion rate, lead quality and channel performance.
• Analyse campaign data to identify trends, opportunities and areas requiring improvement.
• Make evidence-based recommendations regarding campaign structure, targeting and budget allocation.
• Ensure digital activity remains aligned with student recruitment priorities and agreed campaign objectives.
• Support continuous improvement of campaign performance across the recruitment cycle.

HubSpot CRM and Lead Management

• Support the effective management of marketing-generated leads within HubSpot CRM.
• Ensure leads generated through digital campaigns are correctly captured, categorised and attributed.
• Maintain accurate lead-source, campaign and lifecycle information.
• Create and manage HubSpot lists, segmentation, properties and reporting views where required.
• Monitor lead progression and identify issues affecting data quality, lead routing or follow-up.
• Work with relevant teams to improve visibility of the journey from enquiry through subsequent recruitment stages.

Lead Quality and Tracking

• Monitor the quality of leads generated across different campaigns and advertising platforms.
• Analyse campaign performance beyond lead volume to understand which channels and audiences generate stronger prospective students.
• Maintain appropriate campaign tracking, including UTM parameters, source attribution and conversion tracking.
• Identify recurring issues such as invalid leads, inappropriate audiences or incomplete data and recommend corrective action.

Email Marketing and Automation

• Create and schedule targeted email campaigns for prospective students and relevant marketing audiences.
• Develop segmented communications based on audience, course, campus, enquiry stage or campaign source.
• Build and maintain HubSpot marketing automation workflows and lead-nurture journeys.
• Support automated follow-up communications designed to improve engagement and progression.
• Monitor email performance including delivery, open rates, click-through rates and conversion indicators.
• Test and optimise subject lines, messaging, calls to action and audience segmentation.

Reporting and Analysis

• Prepare regular digital marketing performance reports covering campaign spend, leads, cost per lead, lead quality and channel performance.
• Report on CRM activity, attribution, email marketing and automation performance.
• Provide clear recommendations based on campaign and lead data.
• Maintain accurate records of campaign performance and optimisation activity.
• Communicate significant performance issues or opportunities to the Marketing Manager.

Essential Skills and Experience

• Demonstrable experience managing paid digital advertising campaigns.
• Practical experience with Meta Ads Manager.
• Experience with Google Ads.
• Experience with, or a strong understanding of, TikTok Ads.
• Strong understanding of digital lead generation and performance marketing.
• Experience working with a CRM system, ideally HubSpot.
• Understanding of lead tracking, attribution, UTM parameters and conversion tracking.
• Experience with email marketing and marketing automation.
• Strong analytical skills and confidence interpreting campaign performance data.
• Ability to manage multiple campaigns and priorities.

Candidate Profile

The ideal candidate will be analytical, commercially aware and comfortable taking ownership of digital campaign performance. They should understand that successful lead generation is not solely about generating a high number of enquiries, but about attracting relevant, high-quality prospects who can progress through the recruitment journey. They will be confident working across advertising platforms and CRM systems, able to interpret performance data, and proactive in identifying opportunities to improve campaigns, tracking and lead nurturing.

Cleaner

Cleaner

Department: Facilities & Operations

Location: Derby

Position Type: Permanent, Full-Time

Working Hours: 37.5 hours per week

Working Pattern: Candidates must be flexible to work weekdays, evenings, and weekends

Reports To: Campus Manager

About UK Management College

UK Management College is committed to providing a clean, safe, and welcoming environment for students, staff, visitors, and stakeholders. Our Facilities team plays a vital role in ensuring that all campus and office environments are maintained to the highest standards, supporting a positive experience for everyone who visits or works within our buildings.

The Role

We are seeking a reliable, hardworking, and proactive Cleaner to join our Facilities team at UKMC Derby. The successful candidate will be responsible for maintaining cleanliness across the campus, supporting facilities operations, providing occasional reception cover, and assisting with general administrative duties.

This is a varied role that requires excellent attention to detail, a strong work ethic, and a commitment to creating a safe, clean, and welcoming environment for staff, students, and visitors.

Key Responsibilities

Cleaning and Facilities

• Maintain high standards of cleanliness throughout offices, meeting rooms, kitchens, washrooms, reception areas, and communal spaces.

• Carry out routine cleaning, sanitising, and waste disposal in line with health and safety standards.

• Replenish cleaning materials, consumables, kitchen supplies, and washroom stock.

• Conduct routine facility inspections and report maintenance issues or health and safety concerns.

• Support the setup and clearing of meeting rooms, training rooms, and events.

• Monitor and maintain cleaning equipment and ensure adequate stock levels.

• Liaise with contractors and service providers regarding facilities-related matters.

• Assist with office moves, workplace improvements, and facilities projects as required.

Reception and Administrative Support

• Provide reception cover during breaks, annual leave, and periods of absence.

• Welcome visitors, contractors, and clients in a professional and courteous manner.

• Answer and direct incoming telephone calls and respond to general enquiries.

• Receive, sort, and distribute incoming mail, deliveries, and courier items.

• Provide general administrative support, including filing, scanning, photocopying, data entry, and document preparation.

• Maintain office records and assist with updating administrative systems.

• Order and monitor office stationery, cleaning supplies, and other workplace consumables.

• Support the day-to-day operational activities of the organisation.

Health, Safety and Compliance

• Support compliance with Health & Safety and COSHH regulations.

• Report accidents, incidents, hazards, and maintenance defects promptly.

• Ensure the safe use, handling, and storage of cleaning chemicals and equipment.

• Work collaboratively with colleagues across departments to ensure the smooth operation of the workplace.

• Undertake any other reasonable duties commensurate with the role as requested by management.

About You

Essential

• Previous experience in a cleaning, housekeeping, janitorial, facilities, or workplace support role.

• Excellent attention to detail and commitment to maintaining high standards of cleanliness.

• Good understanding of cleaning products, equipment, and safe working practices.

• Knowledge of Health & Safety and COSHH requirements.

• Good communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Reliable, punctual, and flexible approach to work.

• Ability to undertake the physical demands of the role.

Desirable

• Experience working within an educational, office, or commercial environment.

• Previous reception or customer service experience.

• COSHH or Health & Safety training.

• First Aid qualification.

• Experience supporting facilities management activities.

Benefits

• 28 days annual leave (including bank holidays)

• Pension scheme

• Professional development opportunities

• Supportive and collaborative working environment

• Career progression opportunities

• Free onsite parking

How to Apply

If you take pride in maintaining high standards of cleanliness and enjoy contributing to a professional and welcoming environment, we would love to hear from you.

Apply today and become part of UK Management College's commitment to delivering an excellent experience for students, staff, and visitors.

Teaching Enhancement Quality Assurance Lead

Teaching Enhancement Quality Assurance Lead

Department: Academic

Position Type: Permanent, Full-Time

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday (with occasional weekend working

Reports To: Dean of UKMC

Travel Required: Yes – travel to other campuses within the UKMC Group

About UKMC

UK Management College (UKMC) is a growing higher education provider delivering career-focused programmes aligned with industry and professional standards. We work closely with academic staff and partners to ensure high-quality, relevant and supportive learning experiences for students.

Job Purpose

To provide strategic leadership in teaching quality, academic standards and quality assurance across the College. The role ensures excellence in classroom practice, drives continuous improvement in teaching and learning, and maintains full compliance with regulatory and institutional requirements.

Key Responsibilities

- Teaching Quality & Academic Standards

- Provide strategic leadership for teaching enhancement and quality assurance across all campuses.

- Ensure academic delivery, session reporting and classroom practice consistently meet institutional, partner, and regulatory standards.

- Drive continuous improvement in teaching quality, student engagement and academic outcomes.

Observation & Feedback

- Lead and manage a structured classroom observation framework across campuses.

- Conduct developmental observations in line with agreed schedules and compliance requirements

- Deliver detailed, constructive feedback to lecturers, supporting measurable improvement in teaching practice.

Mentoring & Academic Development

- Design, implement, and oversee a structured mentoring and coaching programme.

- Support professional development, teaching excellence and Advance HE fellowship progression.

- Identify development needs and contribute to targeted academic capability building.

Quality Assurance & Compliance

- Oversee quality assurance processes related to session reports, assessments and teaching documentation.

- Ensure alignment with curriculum standards, academic integrity, and regulatory requirements (e.g. OfS, awarding bodies).

- Provide expert guidance on safeguarding, data protection, and academic compliance.

Data, Insight & Continuous Improvement

- Analyse student feedback, retention, progression and achievement data.

- Evaluate the effectiveness of teaching practices and quality initiatives.

- Implement data-driven strategies to improve academic performance and student experience.

Collaboration & Leadership

- Work closely with the Dean and academic leadership teams to support strategic objectives.

- Deliver structured CPD programmes to enhance teaching capability across departments.

- Lead and influence academic teams, fostering a culture of excellence and continuous improvement.

Representation & External Engagement

- Represent the College in internal and external quality reviews and audits.

- Contribute to institutional planning and continuous improvement initiatives.

- Ensure academic provision meets and exceeds partner and regulatory expectations.

Person Specification

Qualifications

- PHD in Higher Education.

- Recognised teaching qualification appropriate to UK Higher Education.

- Fellowship of Advance HE

- Significant experience within UK Higher Education (Associate Professor or Professor level).

- Evidence of continuous professional development in teaching, learning and academic leadership.

- Formal training in mentoring, coaching, or educational leadership (desirable).

Experience & Knowledge

- Proven experience teaching in UK Higher Education with strong student outcomes.

- Experience conducting classroom observations and delivering developmental feedback.

- Strong knowledge of UK HE regulatory frameworks (OfS, QAA, awarding bodies).

- Experience leading mentoring, coaching, or CPD initiatives.

- Ability to analyse student data and implement improvement strategies.

Skills & Attributes

- Strong leadership and stakeholder management skills.

- Excellent communication and ability to provide constructive feedback.

- High attention to detail and commitment to academic quality and compliance.

Strong organisational and time management skills.

- Commitment to safeguarding, inclusivity and professional integrity.

- Flexibility to travel across campuses and support occasional evening/weekend activities.

- Applicants must have the right to work in the UK.

- This role is not eligible for visa sponsorship.

Librarian

Librarian

Department: Academic Services

Location: Sunderland Campus

Position Type: Permanent - Full Time

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 8:30 am – 4:30 pm

Reports To: Campus Manager / Academic Lead

About UK Management College

UK Management College is committed to delivering high-quality education to a diverse student population. We foster an inclusive and supportive learning environment that promotes academic excellence, innovation, and career readiness.

Our aim is to equip students with the skills and knowledge needed to succeed and contribute positively to society.

The Role

We are seeking a proactive and organised Librarian to manage and develop the Sunderland Campus library. The successful candidate will play a key role in supporting students and staff by providing access to high-quality academic resources, promoting digital learning tools, and ensuring a welcoming and effective study environment.

This role offers the opportunity to contribute to student success by supporting research, information literacy, and academic development within a dynamic higher education setting.

Key Responsibilities

• Manage the day-to-day operations of the library, including issuing and returning resources, cataloguing materials, and maintaining an organised environment

• Assist students and staff in locating and accessing both physical and digital resources

• Develop, maintain, and review the library’s academic resource collection in line with curriculum needs

• Ensure accurate and standardised records within the Library Management System

• Provide guidance and training on research methods, referencing, and use of library systems

• Promote the use of digital resources, including e-books, online databases, and academic platforms

• Deliver workshops, group sessions, and one-to-one support for students

• Maintain a quiet, inclusive, and welcoming learning environment

• Ensure compliance with copyright regulations and promote ethical use of information

• Collaborate with academic staff to support teaching, learning, and curriculum development

• Monitor library usage and contribute to continuous improvement of services

About You

Essential

• Degree in Library Science, Information Management, or a related field, or equivalent experience

• Experience working in a library or similar environment (preferably within education)

• Strong organisational and time management skills

• Excellent communication and interpersonal skills

• Proficiency in library systems and digital cataloguing tools

• Strong IT skills, including Microsoft Office

• Ability to support students with research and academic resources

• Attention to detail with the ability to maintain accurate records

• Ability to work independently and collaboratively as part of a team

• Commitment to delivering high-quality customer service

Desirable

• Experience working in a higher education or academic library

• Familiarity with online academic databases and digital learning platforms

• Experience delivering training or workshops

• Understanding of copyright and academic integrity requirements

Benefits

• Company pension scheme

• Private medical insurance

• Company events

• Supportive and inclusive working environment

• Opportunities for professional development

• Free onsite car parking

• 28 days annual leave

• On site canteen facilities

How to Apply

If you are passionate about supporting student learning and creating an engaging academic environment, we would love to hear from you.

Apply now to join UK Management College and contribute to student success through excellent library services.

Compliance Manager

Compliance Manager

Department: Quality and Compliance

Reports to: Head of Quality and Compliance

Location: Manchester / UKMC Group Locations 

Salary: £38,000 - £45,000 per annum

Proposed Start Date: ASAP

Contract Type: Permanent Hours: 37.5 hours per week : Monday to Friday 9:00am to 5:00 pm (On-site)

About the Role

UK Management College is seeking an experienced and proactive Compliance Manager to join our Quality and Compliance team. This role is responsible for the operational management of the College's compliance function, ensuring robust governance, regulatory compliance, quality assurance, and risk management processes are embedded across the institution.

The successful candidate will play a key role in supporting institutional assurance, audit readiness, quality enhancement, and continuous improvement activities. Working closely with academic and professional services colleagues, you will provide leadership, guidance, and oversight to ensure compliance obligations are met effectively and consistently.

Key Responsibilities

Compliance and Regulatory Assurance

• Lead the implementation, monitoring, and continuous improvement of compliance frameworks and internal controls.

• Ensure institutional policies and procedures remain aligned with relevant regulatory requirements and sector best practice.

• Monitor compliance activities across departments and identify areas of risk, inconsistency, or non-compliance.

• Support regulatory reporting requirements and institutional assurance activities.

Team Leadership

• Line manage and support Compliance Officers, promoting high professional standards and accountability.

• Allocate workloads and monitor performance against organisational objectives and regulatory deadlines.

• Develop team capability through coaching, training, and performance management.

Risk Management and Governance

• Support the identification, assessment, and mitigation of institutional risks.

• Contribute to business continuity planning and regulatory resilience initiatives.

• Prepare reports and provide analysis for senior leadership and governance committees.

• Support internal audits, external inspections, and compliance reviews.

Quality Enhancement and Continuous Improvement

• Support the design and delivery of quality enhancement initiatives.

• Analyse quality and compliance data to identify trends, risks, and opportunities for improvement.

• Ensure recommendations arising from audits, reviews, and investigations are effectively implemented.

Systems and Process Improvement

• Support the development and optimisation of compliance systems and workflows.

• Promote the effective use of digital tools and data management systems.

• Support data protection compliance and information governance requirements.

• Collaborate with professional services teams to improve operational efficiency and assurance processes.

Training and Stakeholder Engagement

• Provide clear and practical advice on compliance, governance, and regulatory matters.

• Deliver training sessions and awareness briefings to staff.

• Develop positive relationships with stakeholders across the College.

• Communicate complex regulatory requirements effectively to a wide range of audiences.

Professional Development

• Maintain up-to-date knowledge of higher education regulatory requirements and sector developments.

• Represent the Quality and Compliance team at meetings, working groups, and institutional initiatives.

• Undertake other duties appropriate to the level and nature of the post.

Person Specification

Essential Criteria

Qualifications

• Degree qualification or equivalent relevant professional experience in compliance, governance, quality assurance, risk management, or a related field.

Experience

• Experience working within a compliance, quality assurance, governance, or risk management environment.

• Experience coordinating compliance activities across multiple departments or teams.

• Experience supporting audits, inspections, or regulatory reviews.

• Experience supervising, mentoring, or line managing staff.

Skills and Knowledge

• Strong understanding of compliance frameworks, governance principles, and risk management.

• Excellent communication and stakeholder management skills.

• Strong analytical and report-writing abilities.

• Ability to interpret data and produce evidence-based recommendations.

• Excellent organisational skills with the ability to manage multiple priorities.

• Understanding of data protection and information governance requirements.

Personal Attributes

• High levels of integrity, professionalism, and sound judgement.

• Proactive and solution-focused approach.

• Strong collaborative working style.

• Ability to remain calm and effective when dealing with complex compliance matters.

Desirable Criteria

• Postgraduate qualification or professional certification in compliance, governance, risk management, quality assurance, or project management.

• Experience within the Higher Education or Further Education sector.

• Knowledge of regulatory bodies such as OfS, HESA, and UKVI.

• Experience supporting business continuity planning.

• Experience leading quality enhancement or organisational improvement projects.

• Experience delivering formal training programmes.

• Experience improving systems, processes, or digital compliance solutions.

Why Join UKMC?

At UKMC, we are committed to delivering an outstanding educational experience supported by strong governance, quality assurance, and regulatory compliance. We offer a collaborative working environment, opportunities for professional development, and the chance to make a meaningful contribution to the College's continued success.

To apply, please submit your CV and supporting statement demonstrating how you meet the requirements of the role.

HR Assistant

HR Assistant

Department: Human Resources 

Reporting to: HR Support Manager

Location: Manchester / UKMC Group Locations 

Position Type: Permanent, Full-Time 

Salary: £28,000 per annum 

Working Pattern: Monday to Friday, 9:00am to 5:00pm (On-site)

About UK Management College

UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, and secure systems and services.

At UK Management College, we aim to unlock infinite possibilities by nurturing every individual's potential and creating an inclusive environment where aspirations become achievements. Through strong partnerships with universities and industry stakeholders, we strive to foster excellence in education and empower our communities to make meaningful contributions within their chosen fields.

Job Purpose

The HR Assistant provides administrative and operational support to the Human Resources and Recruitment teams across UK Management College and the wider Unibridge Group.

The postholder will play a key role in supporting recruitment, onboarding, employee administration, and compliance activities. Responsibilities include coordinating recruitment processes, scheduling interviews, maintaining employee and candidate records, preparing onboarding documentation, supporting pre-employment checks, and ensuring a positive candidate and employee experience throughout the employee lifecycle.

This role requires a highly organised, proactive, and professional individual who can manage competing priorities, maintain confidentiality, and deliver a high standard of administrative support within a fast-paced environment.

Key Responsibilities

Recruitment Administration

• Support end-to-end recruitment activities across multiple departments.
• Monitor recruitment and HR inboxes and respond to candidate and employee enquiries in a timely manner.
• Attend interviews to take notes, ensure compliance with UKMC policies and respond to basic HR questions.

Onboarding Support

• Prepare contracts of employment, and onboarding documentation.
• Coordinate new starter onboarding activities.
• Ensure all employee records are completed and compliant before start dates.
• Assist with induction scheduling and new employee orientation activities.

HR Administration

• Support pre-employment checks, including references, right-to-work verification, and background screening where applicable.
• Maintain confidentiality of employee and candidate information.
• Support HR reporting and recruitment metrics.
• Assist with general HR administration.
• Ensure compliance with employment legislation, GDPR, and company policies.

Compliance

• Assist with monitoring compliance with employment legislation and company policies.
• Maintain confidentiality of employee information at all times.

Skills and Experience

Essential

• Previous administrative experience, ideally within HR or recruitment.
• Excellent organisational and time-management skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams).
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.
• GCSEs (or equivalent) including English and Mathematics.

Desirable

• CIPD Level 3 qualification or working towards it.
• Previous experience supporting recruitment or onboarding activities.
• Knowledge of employment law and recruitment best practices.
• CIPD qualification (desirable but not essential).

Benefits

• 28 days annual leave (including bank holidays)
• Pension Scheme
• Professional development opportunities
• Career progression opportunities within a growing higher education organisation
• Supportive and collaborative working environment
• Free onsite parking
• Staff engagement, recognition, and wellbeing initiatives
• Opportunity to develop a career within Human Resources

How to Apply

If you are an organised and motivated individual looking to develop your HR career within a growing higher education organisation, we would love to hear from you.

Apply today and become part of a dedicated Human Resources team, supporting the recruitment and development of talented individuals across UK Management College and the wider Unibridge Group.

Outreach Officer

Outreach Officer

Department: Marketing & Student Recruitment

Location: Openshaw

Position Type: Permanent, Full-Time, Office Based

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am to 5:00pm

Reports To: Marketing Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Outreach Officer plays a key role within the Marketing & Student Recruitment team, supporting the growth of UKMC's presence across schools, colleges, community organisations, businesses, and local networks.

The postholder will be responsible for sourcing outreach opportunities, building partnerships, supporting events, and generating prospective student leads while promoting UKMC within the wider community.

This position requires an enthusiastic, proactive, and people-focused individual who is confident engaging with a variety of audiences, building professional relationships, and representing UKMC externally.

The role contributes directly to student recruitment, brand awareness, community engagement, and partnership development objectives.

Key Responsibilities

Outreach, Partnerships & Relationship Building

• Identify and source relevant schools, colleges, community organisations, businesses, events, and networking opportunities.

• Build and maintain professional relationships with schools, organisations, event organisers, and community groups.

• Make initial contact, arrange meetings, and develop opportunities for partnerships, student referrals, and collaboration.

• Manage outreach opportunities from initial contact through to engagement, follow-up, and ongoing relationship management.

• Maintain accurate records of contacts, opportunities, follow-ups, and outcomes.

Events, Community Engagement & Lead Generation

• Source and support UKMC's participation in careers fairs, education events, community activities, and other relevant events.

• Represent UKMC professionally and engage with prospective students, parents, professionals, and the wider community.

• Communicate UKMC's courses, study options, and student opportunities clearly and confidently.

• Generate and accurately capture prospective student enquiries through events and outreach activities.

• Follow up with leads and work closely with the Lead Conversion team to support progression towards application.

• Support UKMC's community engagement and social responsibility initiatives.

Marketing & Business Development Support

• Support outreach activity in line with UKMC's wider marketing and student recruitment objectives.

• Identify opportunities to increase UKMC's brand awareness and visibility within the community.

• Assist with outreach materials, presentations, and event resources.

• Provide feedback on prospective student interests, questions, and market opportunities.

• Develop business development and sales opportunities through networking, relationship building, and partnership activity.

Knowledge & Experience

• Previous experience in sales, business development, outreach, recruitment, events, customer engagement, or a similar role.

• Strong communication, networking, and relationship-building skills.

• Confidence in approaching new organisations and developing professional relationships.

• Strong organisational, planning, and follow-up skills.

• Ability to manage multiple contacts, partnerships, and opportunities simultaneously.

• Commercial awareness and an understanding of lead generation and conversion processes.

• Experience working towards measurable outreach and recruitment objectives.

• Good IT and administrative skills.

• Experience within higher education, further education, or student recruitment would be advantageous.

• Experience working with schools, colleges, community organisations, or external partners is desirable.

• Experience using CRM or lead management systems is desirable.

Skills & Competencies

• Excellent verbal and written communication skills.

• Professional and confident approach when engaging with stakeholders.

• Strong networking, influencing, and presentation skills.

• Proactive and self-motivated approach to work.

• Strong organisational and time management skills.

• Results-focused with commercial awareness.

• Ability to work independently and collaboratively within a team.

• Professional and positive ambassador for UKMC.

• Ability to build and maintain long-term working relationships.

• Flexible and adaptable approach to supporting events and outreach activities.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Career progression opportunities within a growing higher education organisation

• Supportive and collaborative working environment

• Free onsite parking

• Access to academic resources and support networks

• Staff engagement, recognition, and wellbeing initiatives

• Modern working environments and resources

• Opportunity to contribute to the continued growth and success of UK Management College

How to Apply

If you are a motivated and relationship-focused professional with a passion for community engagement, student recruitment, and partnership development, we would love to hear from you.

Apply today and become part of a dedicated Marketing & Student Recruitment team, helping to expand UKMC's presence within the community while supporting prospective students on their journey into higher education.

Lead Conversion Officer

Lead Conversion Officer

Department: Marketing & Student Recruitment

Location: Openshaw

Position Type: Permanent, Full-Time, Office Based

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am to 5:00pm

Reports To: Marketing / Student Recruitment Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Lead Conversion Officer plays a vital role within the Marketing & Student Recruitment team, managing and converting prospective student leads generated through UKMC's marketing and recruitment activities. The postholder will take ownership of the lead journey from initial enquiry through to application, ensuring prospective students receive timely, relevant, and professional support throughout the process.

This role requires a confident, proactive, and results-driven individual who can build strong relationships with prospective students, handle inbound and outbound communications, and maximise conversion opportunities through effective engagement across multiple communication channels.

Key Responsibilities

Lead Management, Sales & Conversion

• Manage prospective student leads from initial enquiry through to application and, where applicable, enrolment.

• Respond promptly to new enquiries and conduct outbound calls to prospective students.

• Understand prospective students' interests, circumstances, career ambitions, and educational goals.

• Provide clear and accurate information regarding UKMC programmes, entry requirements, funding options, study modes, and the application process.

• Build rapport and trust with prospective students while promoting the benefits of studying at UKMC.

• Confidently handle questions, concerns, and objections.

• Guide prospective students through the application process and explain required documentation.

• Maintain regular follow-up with prospective students throughout the recruitment journey.

• Re-engage prospective students who have become inactive or have not completed their application.

• Work towards agreed lead, application, and enrolment targets.

Multi-Channel Lead Nurturing & CRM Administration

• Maintain consistent communication with prospective students through telephone, email, WhatsApp, and other communication platforms.

• Support lead nurturing campaigns for different audiences, courses, and student intakes.

• Follow up on leads generated through marketing campaigns, events, outreach activities, and other recruitment channels.

• Maintain accurate and up-to-date records within HubSpot and other CRM systems.

• Monitor lead pipelines and ensure follow-up activities are completed within agreed timescales.

• Produce accurate records and reports to support recruitment and conversion activities.

Knowledge & Experience

• Previous experience in sales, customer service, recruitment, admissions, business development, or a similar customer-facing role.

• Experience handling telephone enquiries and conducting outbound calls.

• Experience using HubSpot or other CRM and lead management systems.

• Strong communication and interpersonal skills.

• Ability to build rapport and establish trust quickly.

• Strong organisation and follow-up skills.

• Experience working towards targets and measurable outcomes.

• Good attention to detail and record-keeping skills.

• Competent in Microsoft Office applications and communication systems.

• Experience within higher education, further education, or student recruitment would be advantageous.

• Knowledge of UK higher education and student recruitment processes is desirable.

Skills & Competencies

• Excellent verbal and written communication skills.

• Strong influencing and persuasion skills.

• Active listening and questioning skills.

• Strong customer service approach.

• Ability to identify needs and recommend appropriate solutions.

• Confident handling objections and difficult conversations.

• Strong time management and ability to manage a high volume of leads.

• Results-oriented and commercially aware.

• Resilient and able to work effectively in a target-driven environment.

• Professional, approachable, and student focused.

• Ability to work independently while contributing effectively to a wider team.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Career progression opportunities within a growing higher education organisation

• Supportive and collaborative working environment

• Free onsite parking

• Access to academic resources and support networks

• Staff engagement, recognition, and wellbeing initiatives

• Modern working environments and resources

• Opportunity to contribute to the continued growth and success of UK Management College

How to Apply

If you are a motivated and target-driven professional with a passion for student recruitment and customer engagement, we would love to hear from you.

Apply today and become part of a dedicated Marketing & Student Recruitment team, helping prospective students take the next step in their educational journey while contributing to the continued success of UK Management College.