Unlock Your Potential with Career Opportunities at UKMC

Compliance Manager

Compliance Manager

Department: Quality and Compliance

Reports to: Head of Quality and Compliance

Location: Manchester / UKMC Group Locations 

Salary: £38,000 - £45,000 per annum

Proposed Start Date: ASAP

Contract Type: Permanent Hours: 37.5 hours per week : Monday to Friday 9:00am to 5:00 pm (On-site)

About the Role

UK Management College is seeking an experienced and proactive Compliance Manager to join our Quality and Compliance team. This role is responsible for the operational management of the College's compliance function, ensuring robust governance, regulatory compliance, quality assurance, and risk management processes are embedded across the institution.

The successful candidate will play a key role in supporting institutional assurance, audit readiness, quality enhancement, and continuous improvement activities. Working closely with academic and professional services colleagues, you will provide leadership, guidance, and oversight to ensure compliance obligations are met effectively and consistently.

Key Responsibilities

Compliance and Regulatory Assurance

• Lead the implementation, monitoring, and continuous improvement of compliance frameworks and internal controls.

• Ensure institutional policies and procedures remain aligned with relevant regulatory requirements and sector best practice.

• Monitor compliance activities across departments and identify areas of risk, inconsistency, or non-compliance.

• Support regulatory reporting requirements and institutional assurance activities.

Team Leadership

• Line manage and support Compliance Officers, promoting high professional standards and accountability.

• Allocate workloads and monitor performance against organisational objectives and regulatory deadlines.

• Develop team capability through coaching, training, and performance management.

Risk Management and Governance

• Support the identification, assessment, and mitigation of institutional risks.

• Contribute to business continuity planning and regulatory resilience initiatives.

• Prepare reports and provide analysis for senior leadership and governance committees.

• Support internal audits, external inspections, and compliance reviews.

Quality Enhancement and Continuous Improvement

• Support the design and delivery of quality enhancement initiatives.

• Analyse quality and compliance data to identify trends, risks, and opportunities for improvement.

• Ensure recommendations arising from audits, reviews, and investigations are effectively implemented.

Systems and Process Improvement

• Support the development and optimisation of compliance systems and workflows.

• Promote the effective use of digital tools and data management systems.

• Support data protection compliance and information governance requirements.

• Collaborate with professional services teams to improve operational efficiency and assurance processes.

Training and Stakeholder Engagement

• Provide clear and practical advice on compliance, governance, and regulatory matters.

• Deliver training sessions and awareness briefings to staff.

• Develop positive relationships with stakeholders across the College.

• Communicate complex regulatory requirements effectively to a wide range of audiences.

Professional Development

• Maintain up-to-date knowledge of higher education regulatory requirements and sector developments.

• Represent the Quality and Compliance team at meetings, working groups, and institutional initiatives.

• Undertake other duties appropriate to the level and nature of the post.

Person Specification

Essential Criteria

Qualifications

• Degree qualification or equivalent relevant professional experience in compliance, governance, quality assurance, risk management, or a related field.

Experience

• Experience working within a compliance, quality assurance, governance, or risk management environment.

• Experience coordinating compliance activities across multiple departments or teams.

• Experience supporting audits, inspections, or regulatory reviews.

• Experience supervising, mentoring, or line managing staff.

Skills and Knowledge

• Strong understanding of compliance frameworks, governance principles, and risk management.

• Excellent communication and stakeholder management skills.

• Strong analytical and report-writing abilities.

• Ability to interpret data and produce evidence-based recommendations.

• Excellent organisational skills with the ability to manage multiple priorities.

• Understanding of data protection and information governance requirements.

Personal Attributes

• High levels of integrity, professionalism, and sound judgement.

• Proactive and solution-focused approach.

• Strong collaborative working style.

• Ability to remain calm and effective when dealing with complex compliance matters.

Desirable Criteria

• Postgraduate qualification or professional certification in compliance, governance, risk management, quality assurance, or project management.

• Experience within the Higher Education or Further Education sector.

• Knowledge of regulatory bodies such as OfS, HESA, and UKVI.

• Experience supporting business continuity planning.

• Experience leading quality enhancement or organisational improvement projects.

• Experience delivering formal training programmes.

• Experience improving systems, processes, or digital compliance solutions.

Why Join UKMC?

At UKMC, we are committed to delivering an outstanding educational experience supported by strong governance, quality assurance, and regulatory compliance. We offer a collaborative working environment, opportunities for professional development, and the chance to make a meaningful contribution to the College's continued success.

To apply, please submit your CV and supporting statement demonstrating how you meet the requirements of the role.

Visa and Immigration Assistant

Visa and Immigration Assistant

Department: Human Resources 

Reporting to: HR Support Manager 

Location: Manchester / UKMC Group Locations 

Position Type: Fixed-Term Contract (6 Months) 

Salary: £28,000 per annum 

Proposed Start Date: ASAP 

Working Pattern: Monday to Friday, 9:00am to 5:00pm (On-site)

About UK Management College and Unibridge Group

UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, and secure systems and services.

At UK Management College, we aim to unlock infinite possibilities by nurturing every individual's potential and creating an inclusive environment where aspirations become achievements. Through strong partnerships with universities and industry stakeholders, we strive to foster excellence in education and empower our communities to make meaningful contributions within their chosen fields.

The Role

The Visa and Immigration Assistant provides administrative and operational support for immigration, visa, sponsorship, and right-to-work processes across UK Management College and the wider Unibridge Group.

The postholder will work closely with the Human Resources team, Talent Acquisition team, legal advisers, and external immigration providers to support visa applications, sponsorship activities, compliance monitoring, and employee communications.

The role is critical in ensuring that immigration processes are managed efficiently and that the organisation remains fully compliant with UK immigration legislation and sponsor licence requirements.

This position requires a highly organised, proactive, and detail-oriented individual with excellent administrative and communication skills, capable of managing multiple cases and deadlines within a fast-paced environment.

Key Responsibilities

Immigration Administration

• Support the administration of employee visa and immigration processes.
• Prepare, review, and process immigration documentation in accordance with legal and organisational requirements.
• Maintain accurate immigration records, employee files, and case management documentation.
• Track visa expiry dates, work permits, and immigration deadlines.
• Ensure all immigration applications and supporting documentation are completed within required timescales.
• Liaise with internal stakeholders and external immigration advisers where necessary.

Sponsorship Compliance

• Support the administration of the organisation's Sponsor Licence obligations.
• Maintain records required for Home Office compliance and audit purposes.
• Assist with reporting requirements relating to sponsored workers.
• Monitor employee changes that may impact sponsorship requirements.
• Escalate potential immigration and compliance risks to the appropriate stakeholders.
• Support internal audits and compliance reviews.

Right-to-Work Processes

• Coordinate and conduct right-to-work checks for new and existing employees.
• Maintain accurate records of right-to-work documentation in line with legal requirements.
• Monitor follow-up checks and ensure they are completed before expiry dates.
• Ensure employee records remain compliant with Home Office regulations.

Employee and Candidate Support

• Act as a first point of contact for immigration and visa-related enquiries.
• Provide guidance regarding visa processes, documentation requirements, and expected timelines.
• Support employees and candidates throughout the visa application process.
• Communicate professionally with employees, managers, and external stakeholders regarding immigration matters.
• Assist hiring managers and recruitment teams with immigration-related recruitment queries.

Record Keeping and Reporting

• Maintain immigration databases, trackers, and monitoring systems.
• Produce regular reports relating to visa applications, sponsorship activity, compliance metrics, and upcoming expiries.
• Conduct regular audits to ensure the accuracy and completeness of immigration records.
• Ensure confidential employee information is handled securely and in accordance with GDPR requirements.
• Support the preparation of information required for compliance inspections and audits.

Knowledge, Skills and Experience

Essential

• Previous experience in HR administration, recruitment administration, immigration administration, or a similar support role.
• Experience supporting visa, immigration, right-to-work, or sponsorship processes.
• Knowledge of UK immigration legislation and sponsored worker requirements.
• Strong attention to detail and the ability to handle confidential information appropriately.
• Excellent organisational and administrative skills.
• Strong written and verbal communication skills.
• Ability to manage multiple cases, priorities, and deadlines simultaneously.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Strong customer service and stakeholder management skills.
• GCSEs (or equivalent) including English and Mathematics.

Desirable

• Experience working with external immigration providers or legal advisers.
• Familiarity with HR Information Systems (HRIS), including Employment Hero or similar platforms.
• Experience working within a high-volume recruitment environment.
• Experience within the higher education, professional services, or corporate sectors.
• CIPD Level 3 qualification or currently working towards achieving it.
• Immigration law, compliance, or sponsorship-related training.
• Experience supporting Sponsor Licence compliance activities.

Skills and Competencies

• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• Ability to maintain confidentiality and professionalism at all times.
• Proactive and solution-focused approach to work.
• Strong administrative and record-keeping capabilities.
• Ability to work independently and collaboratively within a team environment.
• Professional communication and interpersonal skills.
• Ability to interpret policies, procedures, and legislation accurately.
• Effective problem-solving and decision-making skills.
• Strong ability to prioritise workload and meet deadlines.

How to Apply

If you are an organised and detail-oriented professional with experience in immigration, HR, or recruitment administration and are looking to develop your career within a growing higher education organisation, we would love to hear from you.

Apply today and join UK Management College's Human Resources team, supporting employees and stakeholders through the immigration and sponsorship lifecycle while ensuring compliance with UK immigration legislation.

HR Assistant

HR Assistant

Department: Human Resources 

Reporting to: HR Support Manager

Location: Manchester / UKMC Group Locations 

Position Type: Permanent, Full-Time 

Salary: £28,000 per annum 

Working Pattern: Monday to Friday, 9:00am to 5:00pm (On-site)

About UK Management College

UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, and secure systems and services.

At UK Management College, we aim to unlock infinite possibilities by nurturing every individual's potential and creating an inclusive environment where aspirations become achievements. Through strong partnerships with universities and industry stakeholders, we strive to foster excellence in education and empower our communities to make meaningful contributions within their chosen fields.

Job Purpose

The HR Assistant provides administrative and operational support to the Human Resources and Recruitment teams across UK Management College and the wider Unibridge Group.

The postholder will play a key role in supporting recruitment, onboarding, employee administration, and compliance activities. Responsibilities include coordinating recruitment processes, scheduling interviews, maintaining employee and candidate records, preparing onboarding documentation, supporting pre-employment checks, and ensuring a positive candidate and employee experience throughout the employee lifecycle.

This role requires a highly organised, proactive, and professional individual who can manage competing priorities, maintain confidentiality, and deliver a high standard of administrative support within a fast-paced environment.

Key Responsibilities

Recruitment Administration

• Support end-to-end recruitment activities across multiple departments.
• Monitor recruitment and HR inboxes and respond to candidate and employee enquiries in a timely manner.
• Attend interviews to take notes, ensure compliance with UKMC policies and respond to basic HR questions.

Onboarding Support

• Prepare contracts of employment, and onboarding documentation.
• Coordinate new starter onboarding activities.
• Ensure all employee records are completed and compliant before start dates.
• Assist with induction scheduling and new employee orientation activities.

HR Administration

• Support pre-employment checks, including references, right-to-work verification, and background screening where applicable.
• Maintain confidentiality of employee and candidate information.
• Support HR reporting and recruitment metrics.
• Assist with general HR administration.
• Ensure compliance with employment legislation, GDPR, and company policies.

Compliance

• Assist with monitoring compliance with employment legislation and company policies.
• Maintain confidentiality of employee information at all times.

Skills and Experience

Essential

• Previous administrative experience, ideally within HR or recruitment.
• Excellent organisational and time-management skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams).
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.
• GCSEs (or equivalent) including English and Mathematics.

Desirable

• CIPD Level 3 qualification or working towards it.
• Previous experience supporting recruitment or onboarding activities.
• Knowledge of employment law and recruitment best practices.
• CIPD qualification (desirable but not essential).

Benefits

• 28 days annual leave (including bank holidays)
• Pension Scheme
• Professional development opportunities
• Career progression opportunities within a growing higher education organisation
• Supportive and collaborative working environment
• Free onsite parking
• Staff engagement, recognition, and wellbeing initiatives
• Opportunity to develop a career within Human Resources

How to Apply

If you are an organised and motivated individual looking to develop your HR career within a growing higher education organisation, we would love to hear from you.

Apply today and become part of a dedicated Human Resources team, supporting the recruitment and development of talented individuals across UK Management College and the wider Unibridge Group.

Outreach Officer

Outreach Officer

Department: Marketing & Student Recruitment

Location: Openshaw

Position Type: Permanent, Full-Time, Office Based

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am to 5:00pm

Reports To: Marketing Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Outreach Officer plays a key role within the Marketing & Student Recruitment team, supporting the growth of UKMC's presence across schools, colleges, community organisations, businesses, and local networks.

The postholder will be responsible for sourcing outreach opportunities, building partnerships, supporting events, and generating prospective student leads while promoting UKMC within the wider community.

This position requires an enthusiastic, proactive, and people-focused individual who is confident engaging with a variety of audiences, building professional relationships, and representing UKMC externally.

The role contributes directly to student recruitment, brand awareness, community engagement, and partnership development objectives.

Key Responsibilities

Outreach, Partnerships & Relationship Building

• Identify and source relevant schools, colleges, community organisations, businesses, events, and networking opportunities.

• Build and maintain professional relationships with schools, organisations, event organisers, and community groups.

• Make initial contact, arrange meetings, and develop opportunities for partnerships, student referrals, and collaboration.

• Manage outreach opportunities from initial contact through to engagement, follow-up, and ongoing relationship management.

• Maintain accurate records of contacts, opportunities, follow-ups, and outcomes.

Events, Community Engagement & Lead Generation

• Source and support UKMC's participation in careers fairs, education events, community activities, and other relevant events.

• Represent UKMC professionally and engage with prospective students, parents, professionals, and the wider community.

• Communicate UKMC's courses, study options, and student opportunities clearly and confidently.

• Generate and accurately capture prospective student enquiries through events and outreach activities.

• Follow up with leads and work closely with the Lead Conversion team to support progression towards application.

• Support UKMC's community engagement and social responsibility initiatives.

Marketing & Business Development Support

• Support outreach activity in line with UKMC's wider marketing and student recruitment objectives.

• Identify opportunities to increase UKMC's brand awareness and visibility within the community.

• Assist with outreach materials, presentations, and event resources.

• Provide feedback on prospective student interests, questions, and market opportunities.

• Develop business development and sales opportunities through networking, relationship building, and partnership activity.

Knowledge & Experience

• Previous experience in sales, business development, outreach, recruitment, events, customer engagement, or a similar role.

• Strong communication, networking, and relationship-building skills.

• Confidence in approaching new organisations and developing professional relationships.

• Strong organisational, planning, and follow-up skills.

• Ability to manage multiple contacts, partnerships, and opportunities simultaneously.

• Commercial awareness and an understanding of lead generation and conversion processes.

• Experience working towards measurable outreach and recruitment objectives.

• Good IT and administrative skills.

• Experience within higher education, further education, or student recruitment would be advantageous.

• Experience working with schools, colleges, community organisations, or external partners is desirable.

• Experience using CRM or lead management systems is desirable.

Skills & Competencies

• Excellent verbal and written communication skills.

• Professional and confident approach when engaging with stakeholders.

• Strong networking, influencing, and presentation skills.

• Proactive and self-motivated approach to work.

• Strong organisational and time management skills.

• Results-focused with commercial awareness.

• Ability to work independently and collaboratively within a team.

• Professional and positive ambassador for UKMC.

• Ability to build and maintain long-term working relationships.

• Flexible and adaptable approach to supporting events and outreach activities.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Career progression opportunities within a growing higher education organisation

• Supportive and collaborative working environment

• Free onsite parking

• Access to academic resources and support networks

• Staff engagement, recognition, and wellbeing initiatives

• Modern working environments and resources

• Opportunity to contribute to the continued growth and success of UK Management College

How to Apply

If you are a motivated and relationship-focused professional with a passion for community engagement, student recruitment, and partnership development, we would love to hear from you.

Apply today and become part of a dedicated Marketing & Student Recruitment team, helping to expand UKMC's presence within the community while supporting prospective students on their journey into higher education.

Lead Conversion Officer

Lead Conversion Officer

Department: Marketing & Student Recruitment

Location: Openshaw

Position Type: Permanent, Full-Time, Office Based

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am to 5:00pm

Reports To: Marketing / Student Recruitment Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Lead Conversion Officer plays a vital role within the Marketing & Student Recruitment team, managing and converting prospective student leads generated through UKMC's marketing and recruitment activities. The postholder will take ownership of the lead journey from initial enquiry through to application, ensuring prospective students receive timely, relevant, and professional support throughout the process.

This role requires a confident, proactive, and results-driven individual who can build strong relationships with prospective students, handle inbound and outbound communications, and maximise conversion opportunities through effective engagement across multiple communication channels.

Key Responsibilities

Lead Management, Sales & Conversion

• Manage prospective student leads from initial enquiry through to application and, where applicable, enrolment.

• Respond promptly to new enquiries and conduct outbound calls to prospective students.

• Understand prospective students' interests, circumstances, career ambitions, and educational goals.

• Provide clear and accurate information regarding UKMC programmes, entry requirements, funding options, study modes, and the application process.

• Build rapport and trust with prospective students while promoting the benefits of studying at UKMC.

• Confidently handle questions, concerns, and objections.

• Guide prospective students through the application process and explain required documentation.

• Maintain regular follow-up with prospective students throughout the recruitment journey.

• Re-engage prospective students who have become inactive or have not completed their application.

• Work towards agreed lead, application, and enrolment targets.

Multi-Channel Lead Nurturing & CRM Administration

• Maintain consistent communication with prospective students through telephone, email, WhatsApp, and other communication platforms.

• Support lead nurturing campaigns for different audiences, courses, and student intakes.

• Follow up on leads generated through marketing campaigns, events, outreach activities, and other recruitment channels.

• Maintain accurate and up-to-date records within HubSpot and other CRM systems.

• Monitor lead pipelines and ensure follow-up activities are completed within agreed timescales.

• Produce accurate records and reports to support recruitment and conversion activities.

Knowledge & Experience

• Previous experience in sales, customer service, recruitment, admissions, business development, or a similar customer-facing role.

• Experience handling telephone enquiries and conducting outbound calls.

• Experience using HubSpot or other CRM and lead management systems.

• Strong communication and interpersonal skills.

• Ability to build rapport and establish trust quickly.

• Strong organisation and follow-up skills.

• Experience working towards targets and measurable outcomes.

• Good attention to detail and record-keeping skills.

• Competent in Microsoft Office applications and communication systems.

• Experience within higher education, further education, or student recruitment would be advantageous.

• Knowledge of UK higher education and student recruitment processes is desirable.

Skills & Competencies

• Excellent verbal and written communication skills.

• Strong influencing and persuasion skills.

• Active listening and questioning skills.

• Strong customer service approach.

• Ability to identify needs and recommend appropriate solutions.

• Confident handling objections and difficult conversations.

• Strong time management and ability to manage a high volume of leads.

• Results-oriented and commercially aware.

• Resilient and able to work effectively in a target-driven environment.

• Professional, approachable, and student focused.

• Ability to work independently while contributing effectively to a wider team.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Career progression opportunities within a growing higher education organisation

• Supportive and collaborative working environment

• Free onsite parking

• Access to academic resources and support networks

• Staff engagement, recognition, and wellbeing initiatives

• Modern working environments and resources

• Opportunity to contribute to the continued growth and success of UK Management College

How to Apply

If you are a motivated and target-driven professional with a passion for student recruitment and customer engagement, we would love to hear from you.

Apply today and become part of a dedicated Marketing & Student Recruitment team, helping prospective students take the next step in their educational journey while contributing to the continued success of UK Management College.

Administrative Assistant

Administrative Assistant

Department: Executive Office

Location: Salford, with occasional travel across UK Management College campuses as required.

Position Type: Permanent, Full-Time – Officed Based

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am – 5:00pm

Reports To: Executive Assistant to the Chief Executive Officer

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Administrative Assistant plays a key role within the Executive Office, providing professional and efficient administrative support to the Executive Assistant to the Chief Executive Officer. The postholder will help coordinate executive, governance, and operational activities across UK Management College and The Unibridge Group, ensuring the smooth running of day-to-day business operations. The role also supports the planning, coordination, and delivery of events across the College, assisting with event logistics, administration, communications, and stakeholder engagement to ensure successful outcomes.

This position requires a highly organised, proactive, and professional individual who can manage competing priorities, maintain accuracy, and provide exceptional administrative support in a fast-paced environment.

Key Responsibilities

Executive & Administrative Support

• Provide day-to-day administrative support within the Executive Office.

• Support the Executive Assistant to the Chief Executive Officer with the management of the Chief Executive Officer's diary, including scheduling meetings, coordinating appointments, and ensuring priorities are managed effectively.

• Coordinate meetings, prepare agendas, take accurate minutes, and track actions through to completion.

• Prepare professional correspondence, reports, presentations, and other documentation.

• Manage shared Executive Office inbox and respond to enquiries in a professional and timely manner.

• Maintain accurate electronic and paper filing systems in accordance with data protection and governance requirements.

• Handle confidential and sensitive information with discretion and professionalism.

Governance Support

• Support the administration of committees and governance meetings.

• Ensure agendas, minutes, action logs, and governance records are accurate, maintained, and distributed within agreed timescales.

• Monitor and track actions arising from meetings through to completion.

• Maintain governance documentation and records to a high standard.

Stakeholder & Office Coordination

• Coordinate meeting logistics, including room bookings, catering arrangements, and circulation of meeting papers.

• Liaise with internal departments and external stakeholders to facilitate effective communication and administrative support.

• Support Executive Office projects through research, document preparation, and administrative coordination.

• Assist with the organisation and coordination of Executive Office activities and initiatives.

Financial & Operational Administration

• Assist with the processing of purchase orders, invoices, and expense claims where required.

• Maintain accurate records and documentation to support operational activities.

• Provide flexible administrative support across the Executive Office in line with business requirements.

Knowledge & Experience

• Previous experience in an Administrative Assistant, Office Administrator, Executive Assistant support, or similar role.

• Experience coordinating meetings, managing diaries, and maintaining accurate records.

• Experience preparing professional correspondence, reports, presentations, and other business documentation.

• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.

• Experience handling confidential information with discretion and professionalism.

• Experience supporting senior leaders or executive teams is desirable.

• Exposure to higher education, professional services, or corporate environments would be advantageous.

Skills & Competencies

• Excellent organisational and time management skills.

• Strong written and verbal communication skills.

• High level of attention to detail and accuracy.

• Ability to prioritise workloads and meet deadlines.

• Professional and confident approach when dealing with stakeholders.

• Ability to build positive working relationships across the organisation.

• Strong administrative and record-keeping skills.

• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

• Ability to work independently and as part of a team.

• A proactive, flexible, and solution-focused approach.

• Ability to maintain confidentiality and professionalism at all times.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Career progression opportunities within a growing higher education organisation

• Supportive and collaborative working environment

• Free onsite parking

• Opportunity to work closely with senior leadership teams

• Exposure to governance, executive, and strategic business operations

• Staff engagement, recognition, and wellbeing initiatives

• Modern working environments and resources

• Opportunity to contribute to the continued growth and success of UK Management College

How to Apply

If you are a highly organised and professional administrator looking to develop your career within a dynamic and growing higher education organisation, we would love to hear from you.

Apply today and become part of a dedicated Executive Office team, supporting senior leadership and contributing to the ongoing success and development of UK Management College.

Chief Financial Officer

Job title: Chief Financial Officer

Department: Finance  

Location: Manchester – UK Management College, with responsibilities across UKMC and the wider Unibridge Group  

Reporting to: Group Chief Executive Officer  

Remit: UKMC, with Group-wide responsibilities and support across the wider Unibridge Group. 

Works with: Group shareholders and Board; UKMC Board and senior leadership; leadership teams across Unibridge Group organisations; Finance and Audit & Risk Committees; external auditors; banks; HMRC; insurers; professional advisers; regulators; awarding bodies; funding partners; and other relevant stakeholders. 

Salary: £100,000–£135,000 per annum  

Employment Type: Full-time, Permanent 

ABOUT UKMC AND UNIBRIDGE GROUP 

UK Management College (UKMC) is a growing higher education provider in the United Kingdom, focused on widening participation and providing accessible higher education opportunities to students from diverse and under-represented backgrounds. 

UKMC delivers partner-validated and franchised degree programmes across multiple campuses in Greater Manchester, the East Midlands and the North-East. 

UKMC forms part of the wider Unibridge Group, which includes a growing portfolio of education institutions and businesses. Each institution operates within its respective governance and regulatory framework, with the wider Group providing strategic direction and support. 

The Chief Financial Officer will be based within UK Management College's Manchester offices and will provide senior financial leadership to UKMC while also supporting the wider Unibridge Group and its institutions. 

ROLE PURPOSE 

The Chief Financial Officer (CFO) will be the senior finance executive responsible for providing strategic financial leadership, oversight and stewardship across UKMC, while also supporting the wider Unibridge Group and its colleges and institutions. 

The post holder will lead UKMC's finance function and provide Group-wide financial expertise and support in relation to financial strategy, sustainability, governance, financial modelling, reporting,

 cash and capital management, financial controls, income diversification and strategic growth. 

Beyond financial stewardship, the CFO will play a key strategic role in developing sustainable financial models, building and maintaining sophisticated financial forecasts, designing and stress-testing scenarios for growth, diversification and resilience, and supporting the development of new and diversified sources of income. 

The CFO will also provide financial leadership and support for the expansion of academic partnerships and portfolios, providing financial due diligence, business cases and investment appraisal to support strategic decision-making. 

The CFO will report to the Group Chief Executive Officer and work closely with UKMC and Unibridge Group senior leadership, Boards and relevant committees. 

KEY RESPONSIBILITIES 

A. Financial Strategy and Leadership 

• Lead UKMC's financial strategy and provide strategic financial leadership and support across the wider Unibridge Group. 
• Ensure financial strategies support the strategic plans of UKMC and relevant Group institutions and promote long-term financial sustainability. 
• Act as the principal financial adviser to the Group Chief Executive Officer, providing clear advice on financial performance, forecasts, risks, opportunities and strategic options. 
• Work closely with shareholders, Boards and senior leadership teams on significant financial and investment decisions. 
• Develop and maintain appropriate financial policies, delegation limits, approval thresholds and financial governance arrangements. 
• Lead annual financial planning and budget cycles, ensuring budgets are realistic, capacity-led and aligned with organisational plans. 
• Advise on the appropriate balance between investment, reserves, growth and financial sustainability. 
• Ensure financial decisions support educational quality, student outcomes and the long-term sustainability of UKMC and the wider Group. 

B. Financial Modelling and Sustainable Financial Models 

• Build, own and continuously maintain integrated financial models for UKMC and support consolidated and institutional financial modelling across the wider Unibridge Group. 
• Link student-number forecasts, fee income, staffing, estates, capital plans, cash flow and reserves within financial models. 
• Develop rolling short, medium and long-term financial forecasts. 
• Design and undertake scenario and sensitivity analysis covering recruitment performance, partner concentration, changes in fees or policy, cost inflation, new partnerships, new campuses and new income streams. 
• Develop sustainability metrics including surplus margins, reserves, liquidity and partner-concentration thresholds. 
• Ensure financial models are reconciled with business plans, regulatory submissions, forecasts and statutory accounts. 
• Translate complex financial information into clear, decision-ready analysis for senior leaders and Boards. 
• Maintain financial modelling approaches that reflect appropriate UK sector practice and regulatory expectations. 

C. Income Diversification and New Sources of Income 

• Lead and support the identification, appraisal and development of new and diversified income sources for UKMC and the wider Unibridge Group. 
• Identify opportunities to reduce dependency on individual partners, programmes or income streams. 
• Develop capability around grant and external funding opportunities. 
• Support the identification and pursuit of appropriate research, knowledge-exchange, government, local-authority and other funding opportunities. 
• Appraise opportunities including contract and commercial training, professional development, consultancy and appropriate commercial use of organisational assets. 
• Ensure new income initiatives are supported by robust business cases, appropriate costing, sensitivity analysis and risk assessment. 
• Establish and monitor appropriate income-diversification measures. 
• Ensure new income opportunities do not compromise educational quality, regulatory compliance or student interests. 

D. Partnerships and Portfolio Expansion 

• Provide senior financial leadership and support for the expansion of academic and strategic partnerships. 
• Undertake financial due diligence on prospective partners, universities, awarding bodies and other significant commercial relationships. 
• Model the income, costs and financial risks associated with proposed partnerships. 
• Provide financial appraisal for new programmes, subject areas, campuses and modes of delivery. 
• Ensure expansion proposals are appropriately costed and financially sustainable. 
• Support fee negotiations and financial contract terms with partner organisations. 
• Monitor the financial impact of partner dependency and significant contractual commitments. 
• Support the financial evaluation of potential acquisitions, mergers or new institutional opportunities. 
• Lead or support financial due diligence and integration planning where appropriate. 

E. Financial Planning, Reporting and Accounts 

• Lead management reporting for UKMC and support appropriate financial reporting across the wider Unibridge Group. 
• Ensure timely and accurate monthly management accounts, variance analysis, forecasts and financial commentary. 
• Oversee statutory financial reporting and annual financial statements in accordance with applicable accounting standards and legislation. 
• Lead relationships with external auditors and ensure audits are appropriately prepared and managed. 
• Ensure appropriate tax compliance, including corporation tax, VAT, PAYE and other relevant obligations. 
• Oversee key financial processes including payroll, accounts payable, accounts receivable, credit control and relevant student-fee processes. 
• Ensure financial reporting provides senior leaders and Boards with an accurate understanding of organisational financial performance. 

F. Treasury, Cash and Capital 

• Lead treasury and cash-flow management for UKMC and provide appropriate strategic support across the wider Unibridge Group. 
• Maintain robust cash-flow forecasting and liquidity management. 
• Develop and maintain appropriate banking relationships. 
• Ensure appropriate reserves and liquidity targets are established and monitored. 
• Provide early warning where financial forecasts indicate potential risks. 
• Lead or support capital planning and investment appraisal for estates, infrastructure, IT and other significant investment. 
• Advise senior leadership on appropriate funding strategies for organisational growth. 
• Ensure appropriate insurance arrangements are maintained and reviewed. 

G. Regulatory Financial Compliance 

• Lead the financial aspects of UKMC's regulatory obligations and support relevant financial compliance requirements across the wider Group. 
• Ensure financial returns, audited financial statements, forecasts and other required financial submissions are accurate and completed within required timescales. 
• Maintain appropriate internal controls over financial and related data used for regulatory and external reporting. 
• Ensure compliance with relevant Companies House and other statutory filing requirements. 
• Monitor regulatory and policy developments affecting education finance in the UK. 
• Support regulatory submissions and engagements with reconciled and evidence-based financial information. 
• Ensure consistency between financial information presented across business plans, regulatory submissions, forecasts and statutory accounts. 

H. Risk, Internal Control and Audit 

• Maintain an effective framework of financial internal controls. 
• Ensure appropriate segregation of duties, authorisation limits, reconciliations, procurement controls and fraud-prevention arrangements. 
• Maintain oversight of significant financial risks and ensure material risks are appropriately escalated. 
• Support Audit & Risk Committees and other governance bodies with accurate and transparent financial information. 
• Ensure anti-fraud, anti-bribery and anti-money-laundering arrangements are appropriately maintained. 
• Ensure financial audit actions are monitored and progressed to completion. 
• Support financial continuity and resilience planning. 

I. Financial Systems, Data and Transformation 

• Provide strategic leadership for finance systems and financial technology. 
• Support the development of modern, integrated systems for accounting, planning, payroll and procurement. 
• Improve integration between finance systems and other organisational systems. 
• Drive digitalisation, automation and continuous improvement of financial processes. 
• Improve management information and self-service financial reporting for budget holders and senior leaders. 
• Ensure financial data is appropriately governed, secure and GDPR-compliant. 
• Identify opportunities to improve efficiency, accuracy and financial control through technology. 

J. Leadership and People 

• Build, lead and develop a high-performing UKMC Finance function. 
• Provide appropriate leadership, professional support and strategic direction to finance colleagues across the wider Unibridge Group. 
• Establish clear objectives, performance expectations and development plans. 
• Support succession planning and professional development within Finance. 
• Develop financial literacy and budget-holder capability across the organisation. 
• Promote a collaborative and service-oriented Finance function that supports effective organisational decision-making. 
• Promote consistency and best practice across Finance functions. 
• Undertake any additional duties assigned by the Group Chief Executive Officer commensurate with the seniority and scope of the role. 

PROFESSIONAL STANDARDS AND EXPERIENCE 

The successful candidate will be expected to be a fully qualified accountant (ACA / ACCA / CIMA / CIPFA or equivalent) with substantial post-qualification experience at senior finance leadership level. 

The successful candidate should demonstrate: 

• Significant senior-level financial leadership experience. 
• Experience operating at CFO, Finance Director or equivalent senior level. 
• Strong experience of financial strategy, planning and modelling. 
• Experience of managing complex budgets and financial reporting. 
• Strong knowledge of financial governance, internal controls, audit and risk. 
• Experience developing sophisticated financial forecasts and scenario models. 
• Experience of supporting organisational growth and strategic investment decisions. 
• Strong commercial and financial judgement. 
• Experience leading and developing Finance teams. 
• Excellent communication and stakeholder-management skills. 
• Ability to present complex financial information clearly to senior executives and Boards. 
• Experience within higher education, education or another regulated sector would be highly desirable. 
• Experience within a multi-site or multi-entity organisation would be advantageous. 

VALUES AND CONDUCT 

The Chief Financial Officer will be expected to demonstrate the highest standards of professional and ethical conduct. 

The post holder will: 

• Act with integrity, prudence, accuracy and transparency. 
• Provide clear and candid financial advice, including where financial risks or challenges need to be addressed. 
• Protect the long-term financial sustainability of UKMC and support the sustainability of the wider Unibridge Group. 
• Ensure financial objectives do not take precedence over educational quality or student welfare. 
• Promote equality, diversity and inclusion. 
• Maintain appropriate confidentiality. 
• Exercise sound professional judgement. 
• Work collaboratively across UKMC and the wider Unibridge Group. 
• Comply with applicable governance, regulatory and professional requirements. 
• Maintain appropriate professional development and standing with their professional body. 

ADDITIONAL INFORMATION 

The Chief Financial Officer will be based at 

 and will be required to work collaboratively across UKMC and the wider Unibridge Group. 

The role may require travel between UKMC campuses, Unibridge Group locations and other locations as required. 

The duties and responsibilities outlined in this Job Description are not exhaustive. The post holder may be required to undertake other duties appropriate to the seniority and scope of the role. 

The Chief Financial Officer will be expected to comply with all relevant UKMC policies, procedures, governance requirements and regulatory obligations, together with applicable requirements when supporting other organisations within the wider Unibridge Group. 

Chief Commercial Officer

Job Title: Chief Commercial Officer (CCO)

Location: Manchester - based at UK Management College offices, with responsibilities across UKMC and the wider Unibridge Group

Reporting To: Chief Executive Officer

Salary: £100,000–£135,000 per annum

Employment Type: Full-time, permanent

About UKMC and Unibridge Group

UK Management College (UKMC) is part of the wider Unibridge Group. UKMC is a growing higher education provider in the United Kingdom, focused on widening participation and providing accessible higher education opportunities to students from diverse and under-represented backgrounds.

The Chief Commercial Officer will be based within UKMC's Manchester offices and will provide senior commercial leadership and support across UKMC and the wider Unibridge Group.

While the post holder will be operationally based at UKMC, the role has a Group-wide remit and will work across Unibridge Group organisations as required, supporting commercial strategy, revenue growth, market development, partnerships and the development of new and diversified income streams.

PURPOSE OF THE ROLE

The Chief Commercial Officer (CCO) is UKMC's most senior commercial executive and is responsible for leading the College's commercial strategy, revenue growth and market development.

The post holder will provide strategic leadership across market intelligence, brand and marketing, student recruitment, admissions, business development, commercial partnerships, pricing, fee-share arrangements and the development of new and diversified income streams.

A key responsibility of the role will be to develop and maintain robust commercial models that support strategic decision-making across UKMC. This will include market sizing, demand forecasting, student recruitment and pipeline modelling, pricing analysis, unit economics, income diversification and scenario planning.

The CCO will ensure that commercial growth is measured, evidence-based and aligned with institutional capacity, educational quality, regulatory requirements and student outcomes. The role will work closely with the Group Chief Executive Officer, Chief Financial Officer, Board, shareholders and senior leadership teams.

Commercial success must support UKMC's educational mission and long-term sustainability. Revenue or recruitment targets must never take precedence over educational quality, regulatory compliance or the student experience.

KEY RESPONSIBILITIES

Commercial Strategy and Leadership

• Develop, lead and deliver UKMC's commercial strategy in alignment with the College's strategic objectives.
• Ensure UKMC has a clear, evidence-based and sustainable strategy for revenue growth.
• Act as the principal commercial adviser to the Group Chief Executive Officer, shareholders, Board and senior leadership team.
• Provide clear and evidence-based advice on market opportunities, commercial risks, growth strategies and investment decisions.
• Establish and maintain commercial policies, pricing governance, approval processes and business case standards.
• Ensure commercial activity is aligned with institutional capacity, quality standards and regulatory requirements.
• Lead and sponsor cross-college commercial projects, strategic initiatives and market-entry opportunities.
• Ensure commercial plans are delivered within agreed timescales, budgets and governance frameworks.

Commercial Planning and Modelling

• Develop, maintain and continuously improve UKMC's commercial models and forecasting capability.
• Lead market sizing and addressable demand analysis across regions, campuses and programmes.
• Develop student recruitment, admissions and enrolment forecasts across all intake cycles.
• Analyse pricing, fee-share arrangements and commercial contribution by partner, programme and campus.
• Develop and monitor unit economics, including cost per enquiry, cost per application, cost per enrolment and student lifetime value.
• Produce rolling commercial forecasts and projections to support short, medium and long-term strategic planning.
• Undertake scenario and sensitivity analysis relating to recruitment performance, pricing changes, new markets, partnerships and competitive risks.
• Work closely with the CFO to ensure that commercial models and financial models are fully aligned and reconciled.
• Ensure a consistent and reliable set of commercial and financial assumptions underpins business plans, Board papers and strategic decisions.
• Monitor income concentration, partner dependency and market risk.
• Support the diversification of UKMC's income streams and reduce dependency on individual partners or revenue sources.
• Translate complex commercial analysis into clear and actionable recommendations for senior leaders and the Board.

Revenue Growth and Student Recruitment

• Lead UKMC's commercial approach to revenue growth through student recruitment and admissions.
• Develop and oversee recruitment strategies, ensuring recruitment targets remain aligned with campus capacity and the ability to deliver a high-quality student experience.
• Support the delivery of UKMC's Board-approved recruitment baseline of a minimum of 4,500 new entrants per year, within the agreed planning range and assessed institutional capacity.
• Oversee the full student recruitment funnel, including enquiry generation, application conversion, offers, acceptances and enrolment.
• Monitor recruitment performance by campus, programme, intake and recruitment channel.
• Establish clear commercial KPIs, conversion targets and cost-per-enrolment measures.
• Identify underperformance early and ensure corrective action is implemented during the recruitment cycle.
• Ensure recruitment activity is ethical, transparent, compliant and consistent with UKMC's mission and values.
• Ensure appropriate oversight of direct recruitment, community-based recruitment and approved third-party channels.
• Ensure published information, offers, student terms and commercial communications are accurate and compliant with relevant consumer protection and regulatory requirements.
• Ensure that commercial targets do not result in students being recruited onto provision that is unsuitable or insufficiently prepared.

Income Diversification and New Revenue Streams

• Identify and develop new and diversified income opportunities for UKMC.
• Develop strategies to reduce dependency on individual partners, markets or revenue streams.
• Identify relevant grant, public funding and external funding opportunities.
• Develop processes for identifying, assessing and supporting funding and bid opportunities.
• Explore and develop commercially viable opportunities including:
• Contract and commercial training.
• Employer-funded provision.
• Professional development and CPD.
• Consultancy and knowledge-based services.
• Skills and workforce development programmes.
• Appropriate commercial use of UKMC's estate and facilities.
• Ensure all new commercial opportunities are supported by robust business cases.
• Work with the CFO and other senior stakeholders to ensure appropriate costing, financial modelling and risk assessment.
• Monitor new revenue initiatives against approved business cases and performance expectations.
• Make evidence-based recommendations regarding the continuation, development or closure of underperforming commercial activities.
• Establish and monitor income diversification targets.

Partnerships and Portfolio Development

• Lead the commercial development and expansion of academic and strategic partnerships.
• Develop and manage a pipeline of prospective university, awarding body and commercial partners.
• Lead the commercial elements of partnership due diligence and negotiations.
• Negotiate fee-share arrangements, payment terms and commercial conditions that support the long-term interests of UKMC.
• Provide commercial analysis and recommendations for new programmes, subject areas, campuses and modes of delivery.
• Ensure portfolio expansion is supported by evidence of market demand, sustainable unit economics and sufficient institutional capacity.
• Support the commercial management and review of existing partnerships.
• Monitor the commercial performance of partnership agreements, including fee-share arrangements, recruitment performance and renewal opportunities.
• Work collaboratively with academic and quality leadership, recognising that academic standards and quality assurance remain within the responsibility of the appropriate academic and regulatory functions.
• Support the commercial evaluation of potential acquisitions, mergers and new institutional opportunities.
• Work with the CFO and other senior stakeholders on commercial and financial due diligence where appropriate.
• Develop relationships with employers, civic organisations, funders and other stakeholders that create strategic and commercial opportunities.

Market Intelligence, Brand and Marketing

• Lead UKMC's approach to market intelligence and ensure commercial decisions are informed by robust market evidence.
• Monitor competitor activity, market demand, demographic trends, policy developments and funding changes affecting the education sector.
• Develop regional and campus-level market intelligence to support UKMC's growth strategy.
• Provide strategic leadership for UKMC's brand and marketing activities.
• Support the development of a credible, distinctive and consistent UKMC brand.
• Oversee marketing strategies and campaigns across campuses.
• Monitor the effectiveness of digital marketing, community engagement and other recruitment channels.
• Ensure marketing activity is measurable, evidence-based and focused on demonstrable commercial outcomes.
• Oversee the effective use and development of marketing technology and CRM systems, including MyMACC where applicable.
• Ensure the student journey can be measured effectively from initial enquiry through to enrolment.
• Ensure marketing investment is directed towards channels and activity that demonstrate value and effectiveness.
• Commission and use market research, applicant research and student perception research to inform commercial strategy.
• Represent the voice of the market within UKMC's strategic planning.

Commercial Governance, Compliance and Risk

• Ensure commercial activity across UKMC complies with relevant legislation, regulatory requirements and internal policies.
• Ensure compliance with consumer protection requirements, advertising standards, data protection legislation and relevant regulatory obligations.
• Ensure appropriate commercial controls are in place for contracts, partnerships and commercial commitments.
• Establish clear approval processes and delegated authority arrangements for commercial decisions.
• Ensure commercial contracts are appropriately negotiated, approved, documented and maintained.
• Maintain oversight of commercial risks including market risk, competition, recruitment pipeline risk, partner concentration and reputational risk.
• Ensure significant commercial risks are identified, assessed and escalated appropriately.
• Provide clear, accurate and timely commercial reporting to the Group Chief Executive Officer, Board and relevant Committees.
• Report on commercial performance against agreed plans, forecasts and KPIs.
• Ensure commercial data is accurate, consistent and aligned with UKMC's agreed evidence base.

Leadership and People Management

• Build, lead and develop a high-performing commercial function across UKMC.
• Provide leadership and development to senior colleagues responsible for Marketing, Admissions, Student Recruitment, Business Development and Commercial Partnerships.
• Establish clear objectives, performance expectations and development plans for commercial leaders.
• Support succession planning and talent development across key commercial functions.
• Promote collaboration and the sharing of best practice across campuses and departments.
• Develop a commercial culture that combines ambition with accountability, transparency and evidence-based decision-making.
• Ensure commercial forecasts and targets are challenging but realistic and supported by robust assumptions.
• Champion UKMC's widening participation mission and ensure commercial activity supports the needs of under-served communities.
• Undertake any other duties commensurate with the seniority and responsibilities of the role as requested by the Group Chief Executive Officer.

KEY WORKING RELATIONSHIPS

The Chief Commercial Officer will work closely with:

• Group Chief Executive Officer.
• Shareholders and Board.
• Chief Financial Officer.
• Provost and Deans.
• Chief Operating Officer and senior operational leaders.
• Marketing, Admissions and Student Recruitment teams.
• Business Development and Commercial Partnership teams.
• Partner universities and awarding bodies.
• Employers, funders and commercial partners.
• External advisers and consultants.

The post holder will attend and contribute to Board and senior leadership meetings as required for commercial matters.

The role will provide senior oversight and input into Marketing, Admissions, Finance, Audit and Risk Committees where commercial performance, planning or risk is being considered.

PERSON SPECIFICATION

Essential Qualifications and Experience

• Significant senior-level commercial leadership experience within a complex organisation.
• Demonstrable experience of developing and delivering commercial and revenue growth strategies.
• Experience of leading multiple commercial functions, including marketing, sales, recruitment, admissions, business development or partnerships.
• Proven experience of developing and using commercial models to support strategic decision-making.
• Strong experience of market analysis, demand forecasting and commercial planning.
• Experience of developing pricing strategies, commercial agreements or partnership arrangements.
• Demonstrable experience of negotiating complex commercial contracts and partnerships.
• Strong financial literacy and the ability to work effectively with senior finance leaders.
• Experience of developing business cases and evaluating commercial opportunities.
• Proven experience of leading and developing senior teams.
• Strong understanding of commercial risk management and governance.
• Excellent analytical and problem-solving skills.
• Excellent communication and presentation skills, with the ability to present complex information clearly to senior leaders and the Board.

Desirable Experience

• Senior commercial leadership experience within higher education, education or another regulated sector.
• Experience of student recruitment, admissions or education marketing.
• Experience of working with university partnerships, awarding bodies or education providers.
• Experience of developing new academic programmes, portfolios or education markets.
• Experience of grant funding, public funding or alternative income generation.
• Experience of mergers, acquisitions or organisational growth.
• Experience of working within a multi-site organisation.
• Experience of working directly with Boards, shareholders or investors.

KNOWLEDGE AND SKILLS

The successful candidate will demonstrate:

• Strong commercial and strategic judgement.
• Excellent analytical and financial modelling capability.
• The ability to interpret complex market, recruitment and financial data.
• Strong negotiation and influencing skills.
• Excellent stakeholder management skills.
• The ability to balance commercial ambition with institutional capacity, quality and regulatory requirements.
• A strong understanding of revenue growth, market development and income diversification.
• The ability to identify opportunities while effectively managing commercial risk.
• The ability to make evidence-based decisions in complex and changing environments.
• Strong leadership and people development capability.
• High levels of personal credibility and professional integrity.

VALUES AND BEHAVIOURS

The Chief Commercial Officer will be expected to demonstrate and promote the values of UKMC.

The post holder will:

• Act with integrity, honesty and transparency in all commercial activities and relationships.
• Provide clear and candid advice, including where commercial risks or challenges need to be addressed.
• Ensure the interests and welfare of students remain central to commercial decision-making.
• Ensure revenue and recruitment objectives do not take precedence over educational quality, regulatory compliance or the student experience.
• Promote equality, diversity and inclusion.
• Maintain confidentiality and exercise appropriate professional judgement.
• Work collaboratively across UKMC while respecting governance and regulatory responsibilities.
• Promote ethical and responsible commercial practice.
• Support widening participation and UKMC's commitment to serving under-represented and under-served communities.
• Demonstrate accountability for commercial performance and decision-making.
• Always maintain the highest standards of professional conduct.

ADDITIONAL INFORMATION

The post holder will be based at UK Management College's Manchester offices and will be required to work across UKMC and the wider Unibridge Group as necessary. The role may require travel between UKMC campuses, Unibridge Group locations and other locations in line with business requirements.

The duties and responsibilities outlined in this Job Description are not exhaustive. The post holder may be required to undertake other duties appropriate to the seniority and scope of the role, including responsibilities that support the wider Unibridge Group.

The Chief Commercial Officer will be expected to comply with all relevant UKMC and Unibridge Group policies, procedures, governance requirements and regulatory obligations, as applicable to the role.

Head of IT

Head of IT

Department: Information Technology 

Reporting to: CEO/ COO

Location: Manchester / UKMC & Unibridge Group locations 

Employment Type: Full-time

Proposed Start Date: ASAP 

Working Pattern: 9am to 5pm / Monday to Friday

About UKMC and Unibridge Group

UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology.

The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation.

The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group.

The Role

The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group.

The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership.

The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively.

The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity.

Key Responsibilities

IT Strategy and Leadership

• Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group.
• Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation.
• Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements.
• Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience.
• Lead the development of IT policies, procedures, standards and governance frameworks.
• Ensure that IT services are scalable and capable of supporting organisational growth.
• Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements.
• Identify emerging technologies and assess their potential value to UKMC and Unibridge Group.

IT Team Management

• Provide effective leadership and management of the IT department.
• Directly manage and support the ITR Manager and all IT Support Technicians.
• Define clear responsibilities, objectives and performance expectations for the IT team.
• Conduct regular one-to-one meetings, performance reviews and development discussions.
• Identify training and professional development requirements within the IT team.
• Ensure appropriate staffing levels and resource allocation across IT services.
• Promote a proactive, customer-focused and professional IT service culture.
• Manage workload, priorities and escalation processes across the IT function.

Staff IT Training and Cybersecurity Awareness

• Develop and implement an organisation-wide IT training and awareness programme for staff.
• Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced.
• Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology.
• Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate.
• Ensure staff understand their responsibilities for protecting organisational, staff and student information.
• Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management.
• Develop guidance and training materials to support staff in using IT systems securely and effectively.
• Promote a culture of security awareness, responsible technology use and continuous learning across the organisation.

IT Infrastructure and Systems

• Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services.
• Ensure systems are reliable, secure, appropriately maintained and fit for purpose.
• Oversee the installation, configuration, maintenance and replacement of IT hardware and software.
• Ensure appropriate monitoring of infrastructure and systems performance.
• Develop and maintain effective backup, disaster recovery and business continuity arrangements.
• Oversee IT asset management and lifecycle planning.
• Ensure IT systems are appropriately documented and maintained.
• Review and improve infrastructure to support multiple campuses, offices and operational locations.

Cybersecurity and Information Security

• Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented.
• Identify, assess and manage IT security risks and vulnerabilities.
• Ensure appropriate protection of organisational, staff and student information.
• Establish and maintain cybersecurity policies, procedures and controls.
• Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures.
• Ensure appropriate response procedures are in place for cybersecurity incidents.
• Lead or coordinate investigations into significant IT security incidents.
• Promote cybersecurity awareness and good security practices across the organisation.
• Ensure IT practices support applicable data protection and information security requirements.
• Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes.

IT Service Management

• Ensure the IT department provides an efficient, responsive and professional service to staff and students.
• Establish appropriate service standards, escalation procedures and response times.
• Monitor IT support performance, service levels and recurring issues.
• Identify opportunities to reduce recurring incidents and improve first-time resolution.
• Ensure appropriate ticketing and IT service management processes are followed.
• Develop a proactive approach to preventative maintenance and service improvement.
• Ensure major IT incidents are appropriately managed, communicated and escalated.

AI, Automation and Digital Transformation

• Develop and implement an AI and automation strategy aligned with the wider business and IT strategy.
• Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery.
• Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration.
• Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group.
• Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security.
• Work with departments across the organisation to identify practical opportunities for AI adoption and process automation.
• Support staff in understanding how AI and automation can be used effectively and responsibly within their roles.
• Develop guidance, training and awareness initiatives to support appropriate use of AI technologies.
• Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment.
• Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience.
• Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training.
• Measure the impact and benefits of AI, automation and digital transformation initiatives.

Systems and Digital Transformation

• Evaluate existing systems and identify opportunities for improvement and automation.
• Lead or support the implementation of new technology platforms and IT systems.
• Ensure technology projects are appropriately planned, resourced and delivered.
• Work with internal stakeholders to understand business and operational requirements.
• Assess the impact of new technologies on existing systems and processes.
• Support digital transformation initiatives across UKMC and Unibridge Group.
• Ensure appropriate testing, documentation, training and change management when introducing new systems.

IT Projects

• Lead and oversee major IT projects from initial requirements through to implementation.
• Develop project plans, budgets, timelines and resource requirements.
• Coordinate internal teams, external suppliers and stakeholders.
• Monitor project progress, risks, dependencies and budgets.
• Ensure projects are delivered to agreed quality, time and cost requirements.
• Conduct post-implementation reviews and identify lessons learned.

Supplier and Vendor Management

• Manage relationships with external IT suppliers, technology partners and service providers.
• Review supplier performance and ensure agreed service levels are achieved.
• Negotiate and manage IT contracts, licences and service agreements where appropriate.
• Obtain and evaluate quotations for IT equipment, services and technology solutions.
• Ensure value for money across IT expenditure.
• Maintain an accurate record of IT contracts, licences and renewal dates.
• Identify opportunities to consolidate suppliers and reduce unnecessary expenditure.

IT Budget and Financial Management

• Develop and manage the annual IT budget in conjunction with senior management and Finance.
• Monitor IT expenditure and ensure spending remains within approved budgets.
• Develop business cases for significant technology investments.
• Ensure appropriate procurement processes are followed.
• Identify opportunities to improve value for money and reduce unnecessary IT costs.
• Plan for future capital expenditure, infrastructure replacement and technology investment.

Governance, Compliance and Risk

• Ensure IT policies and procedures are documented, implemented and regularly reviewed.
• Maintain appropriate IT risk registers and mitigation plans.
• Ensure appropriate controls are in place for user access, permissions and account management.
• Support compliance with applicable data protection, information security and regulatory requirements.
• Maintain appropriate records and documentation relating to IT systems and infrastructure.
• Work with HR, Compliance and senior management on IT-related organisational policies and risks.
• Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation.
• Establish appropriate governance for the use of AI, automation and emerging technologies.

Business Continuity and Disaster Recovery

• Develop, maintain and regularly test IT disaster recovery and business continuity plans.
• Ensure critical systems have appropriate backup and recovery arrangements.
• Identify critical IT dependencies and potential points of failure.
• Coordinate IT responses to major outages, incidents and emergencies.
• Ensure lessons learned from significant incidents are incorporated into future improvements.

Stakeholder Management

• Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments.
• Act as the senior point of escalation for significant IT issues.
• Communicate technical information clearly to non-technical stakeholders.
• Develop strong relationships with internal users and understand their technology requirements.
• Ensure IT decisions consider organisational, operational, financial and user requirements.
• Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services.

Person Specification

Essential Experience

• Significant experience working in a senior IT management or IT leadership position.
• Proven experience managing an IT support function and technical teams.
• Experience managing IT infrastructure across multiple locations or sites.
• Experience managing IT projects and technology implementations.
• Strong understanding of IT infrastructure, networks, systems and cloud technologies.
• Experience with cybersecurity, information security and IT risk management.
• Experience managing external IT suppliers and technology partners.
• Experience managing IT budgets and technology expenditure.
• Experience developing and implementing IT strategies and policies.
• Demonstrable experience of managing, developing and motivating IT professionals.
• Experience developing or delivering staff IT training and cybersecurity awareness programmes.
• Experience identifying opportunities for AI adoption, automation or digital transformation.
• Experience implementing technology solutions that improve operational efficiency and business processes.

Desirable Experience

• Experience working within the education sector, higher education or a multi-site organisation.
• Experience supporting Microsoft 365 environments and cloud-based technologies.
• Experience with IT service management frameworks such as ITIL.
• Experience with cybersecurity frameworks and industry best practice.
• Experience implementing or managing enterprise systems and SaaS platforms.
• Experience leading digital transformation programmes.
• Experience managing IT services across multiple campuses or geographically dispersed locations.
• Experience developing organisational AI policies, governance frameworks or responsible AI practices.
• Experience implementing workflow automation and AI-enabled business solutions.

Knowledge and Technical Skills

The successful candidate should have strong knowledge of:

• IT infrastructure and networking.
• Microsoft 365 and cloud technologies.
• Cybersecurity and information security.
• Endpoint management and device security.
• Server and network administration.
• Backup and disaster recovery.
• IT service management.
• IT asset and licence management.
• Systems integration and implementation.
• IT governance and risk management.
• Data protection and information security principles.
• AI technologies, automation and emerging technology.
• AI governance, responsible AI use and technology risk.
• Technology procurement and vendor management.
• IT project management.
• Digital transformation and process improvement.

Leadership and Management Competencies

• Strategic thinking and the ability to translate organisational objectives into an effective IT strategy.
• Strong people management and leadership skills.
• Excellent problem-solving and analytical ability.
• Strong decision-making skills.
• Ability to prioritise competing demands and manage multiple projects.
• Excellent communication and stakeholder management skills.
• Commercial awareness and understanding of IT budgets and value for money.
• Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences.
• Strong organisational and project management skills.
• Ability to work effectively under pressure and respond to critical incidents.
• Proactive approach to identifying risks and opportunities.
• Ability to lead organisational change and digital transformation.
• Ability to communicate the benefits, limitations and risks associated with AI and automation.
• Commitment to continuous improvement and service excellence.

Qualifications

Essential

• Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience.
• Relevant senior IT management experience.

Desirable

• ITIL certification.
• Cybersecurity or information security qualification.
• Microsoft or other relevant technology certifications.
• Project management qualification such as PRINCE2, Agile or equivalent.
• Leadership or management qualification.
• Relevant AI, automation or digital transformation qualification or certification.

Key Performance Indicators

Performance in the role will be assessed against agreed objectives, including:

• IT service availability and reliability.
• IT support response and resolution performance.
• User satisfaction with IT services.
• Cybersecurity and information security performance.
• Staff completion and effectiveness of IT and cybersecurity awareness training.
• Reduction in cybersecurity awareness-related risks and incidents.
• Successful delivery of IT projects.
• Successful implementation of AI and automation initiatives.
• Measurable efficiency and productivity improvements resulting from automation and AI.
• IT budget management and cost efficiency.
• Infrastructure reliability and lifecycle management.
• Effectiveness of disaster recovery and business continuity arrangements.
• Staff development and performance within the IT department.
• Compliance with IT policies, procedures and governance requirements.
• Effective governance and responsible adoption of AI technologies.
• Continuous improvement and digital transformation initiatives.

Equality, Diversity and Inclusion

UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity.

We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role.

Right to Work

Applicants must have right to work in the UK.

Application Process

All applications must be submitted online through the official UKMC careers page.

Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process.

Talent Acquisition Officer

Talent Acquisition Officer

Department: HR / Talent Acquisition 

Location: Manchester

Position Type: Permanent, Full-Time 

Working Hours: 37.5 hours per week/ 9am to 5pm 

Working Pattern: Monday to Friday 

Reports To: HR Manager 

Travel Required: Yes – travel to other campuses within the UKMC Group, as required

Company Description

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes.

Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry.

We work with experienced academics, established professionals and industry partners to ensure our courses remain relevant, supportive and high quality.

UKMC values the student experience and student support, promotes inclusivity, diversity and equity, embraces innovation expects integrity-led professional behaviour. We foster a culture of respect, environmental sustainability social responsibility.

Job Description

The Talent Acquisition Officer is responsible for delivering a professional, compliant, efficient and candidate-focused recruitment and selection service across UKMC.

The role is responsible for managing recruitment campaigns for academic, professional services operational positions, working closely with hiring managers to attract, assess and appoint high-quality candidates.

The postholder will ensure that recruitment processes are fair, transparent, timely, evidence-based and aligned with UK higher education regulatory expectations, equality and diversity principles and best-practice recruitment standards.

The role will contribute to organisational growth, academic quality and the student experience by ensuring UKMC attracts and appoints suitably qualified and experienced employees.

Key Responsibilities

Recruitment Delivery

• Manage end-to-end recruitment campaigns for academic, professional services operational roles.
• Work with hiring managers to develop role briefs, job descriptions, person specifications, selection criteria and recruitment plans.
• Advise hiring managers on effective recruitment strategies, advertising channels, sourcing methods and assessment approaches.
• Coordinate recruitment timelines and ensure vacancies progress in line with agreed service levels.
• Ensure vacancies have the appropriate approvals and align with workforce planning requirements.
• Maintain accurate recruitment records throughout the recruitment lifecycle.

Candidate Attraction & Employer Branding

• Create high-quality, inclusive, engaging compliant job advertisements.
• Promote vacancies through appropriate higher education, professional, specialist and recruitment platforms.
• Support the development and promotion of UKMC's employer brand to strengthen candidate attraction and market positioning.
• Develop sustainable talent pipelines through proactive candidate sourcing and market mapping.
• Support outreach and attraction initiatives that promote equality, diversity, inclusion broad participation.

Selection & Assessment

• Support hiring managers with objective, criteria-based shortlisting processes.
• Advise managers on structured interviews, competency-based assessment and fair selection practices.
• Prepare interview packs, interview questions, scoring matrices and selection documentation.
• Participate in interviews and selection panels where required.
• Ensure consistent and accurate candidate assessment records are maintained for audit and compliance purposes.
• Support hiring managers in making evidence-based selection decisions.

Regulatory, Compliance & Pre-Employment Checks

• Conduct and verify appropriate pre-employment checks, including:

·       Right to Work checks

·       Qualification verification

·       Employment references

·       Background screening, where applicable

• Maintain accurate recruitment records to support audit, inspection assurance requirements.
• Support recruitment compliance requirements relating to sponsored workers, where applicable.
• Ensure recruitment processes comply with relevant legislation, institutional policies, equality requirements higher education regulatory expectations.
• Support fair access and equality of opportunity throughout recruitment and selection.
• Contribute recruitment data and metrics required for institutional reporting and assurance activities.

Recruitment Systems & Data

• Use the Applicant Tracking System (ATS) and HR systems to manage recruitment workflows.
• Maintain accurate and up-to-date recruitment records and reporting dashboards.
• Produce recruitment metrics, including time to hire, source effectiveness, diversity indicators and offer acceptance rates.
• Analyse recruitment data to identify trends, issues and opportunities for improvement.
• Support continuous improvement through recruitment analytics and evidence-based decision-making.

Candidate Experience

• Deliver a professional, inclusive positive candidate experience throughout the recruitment process.
• Ensure candidates receive timely and appropriate communication at each stage of recruitment.
• Coordinate interview arrangements and candidate logistics.
• Respond to candidate queries professionally and promptly.
• Ensure candidates are kept informed of recruitment outcomes within appropriate timescales.

Stakeholder Support

• Provide recruitment advice and guidance to hiring managers throughout the recruitment process.
• Deliver recruitment process briefings and training to managers where required.
• Work collaboratively with HR and payroll colleagues to support a smooth transition from recruitment to onboarding.
• Build effective working relationships with academic and professional services stakeholders.

Onboarding

• Ensure offer letters and employment contracts are issued accurately and in a timely manner.
• Monitor receipt of signed offer letters, employment contracts and required new starter documentation.
• Follow up with candidates where documentation is outstanding.
• Input accurate onboarding information into the HRIS using the employee new starter information.
• Work with the Learning & Development Advisor, HR Manager Head of HR to ensure an effective handover for company-wide induction and departmental training.
• Coordinate the monthly new starter list for induction and onboarding activities.
• Ensure all relevant pre-employment requirements are completed before the employee's start date.

Policy & Process Improvement

• Contribute to the development and review of recruitment policies, procedures and guidance.
• Identify opportunities to improve recruitment efficiency, candidate experience and quality.
• Support equality, diversity and inclusion-focused recruitment initiatives and inclusive selection practices.
• Participate in HR projects relating to workforce planning, talent strategy, employer branding and recruitment improvement.
• Contribute to the continuous development of recruitment processes, systems and documentation.

General Responsibilities

• Promote UKMC's values and professional standards throughout all recruitment activity.
• Maintain confidentiality and handle candidate information in accordance with GDPR and UK data protection requirements.
• Support safeguarding, equality, diversity, health and safety and other institutional policies relevant to the role.
• Undertake appropriate professional development and training.
• Undertake other duties of a similar nature as reasonably required by the line manager, commensurate with the nature and level of the post.

Knowledge & Experience

• Experience working in talent acquisition, recruitment, HR, or a related field.
• Experience managing recruitment campaigns from vacancy approval through to appointment and onboarding.
• Experience recruiting across a range of professional, technical, academic, or operational roles.
• Experience working with hiring managers and advising stakeholders on recruitment and selection processes.
• Experience conducting or coordinating structured interviews and candidate assessments.
• Experience conducting or coordinating pre-employment checks, including Right to Work and employment references.
• Understanding of UK employment legislation and recruitment compliance requirements.
• Understanding of equality, diversity and inclusion principles within recruitment.
• Experience using an Applicant Tracking System (ATS), HRIS, or recruitment database.
• Experience using recruitment job boards and platforms such as CV-Library and LinkedIn.
• Experience producing and interpreting recruitment metrics and reports.
• Experience working within a higher education environment is desirable.
• Experience with recruitment relating to sponsored workers and UKVI requirements is desirable.

Qualifications

• Relevant qualification in Human Resources, Recruitment, Business Administration, or a related discipline is desirable.
• Relevant recruitment or talent acquisition qualifications are desirable.
• Evidence of continuing professional development in recruitment, HR, employment law, equality, diversity, or related areas.

Skills & Competencies

• Excellent written and verbal communication skills.
• Strong stakeholder management and relationship-building skills.
• Strong organisational skills with the ability to manage multiple vacancies, priorities and deadlines.
• Excellent attention to detail and accuracy.
• Strong interviewing and candidate assessment skills.
• Ability to provide confident and professional recruitment advice to hiring managers.
• Strong understanding of confidentiality and data protection when handling candidate information.
• Ability to analyse recruitment data and produce meaningful reports.
• Proficient in Microsoft Office, particularly Word, Excel and Outlook.
• Confident using recruitment systems, ATS platforms, HRIS and online recruitment tools.
• Ability to work independently while contributing effectively as part of an HR team.
• Professional, approachable, solutions-focused and candidate-centred approach.
• Commitment to fairness, equality, diversity, inclusion and ethical recruitment.
• Ability to work effectively in a fast-paced environment and manage competing priorities.

Benefits

• Company events
• Company pension
• Health & wellbeing programme
• On-site parking
• Professional development and training opportunities