Unlock Your Potential with Career Opportunities at UKMC

Finance Manager

FINANCE MANAGER

Location: Manchester

Reporting to: Head of Finance

Contract Type: Full-Time, Permanent

Purpose of Role

To support the Head of Finance in the effective management and delivery of the organisation's financial operations, ensuring the finance function provides an efficient, accurate, and timely service across the organisation.

The Finance Manager will lead a small Finance Team and take responsibility for the day-to-day management of the finance function, ensuring financial transactions, reporting, reconciliations, and controls are completed accurately and in accordance with Financial Regulations and organisational policies.

This is an excellent opportunity for an experienced finance professional to take ownership of operational finance activities within a growing education environment.

Main Responsibilities

• Lead and manage the day-to-day activities of the Finance Office, ensuring an efficient and effective finance service.
• Provide line management to Finance Office staff, including regular supervision, performance reviews, appraisals, and identification of training and development needs.
• Allocate and prioritise the workload of Finance Office staff, providing guidance and support where required.
• Ensure all financial transactions are processed accurately, efficiently, and in accordance with Financial Regulations and internal procedures.
• Assist the Head of Finance with month-end and year-end procedures, ensuring all relevant financial activities are completed within agreed deadlines.
• Prepare monthly management accounts, budget statements, financial reports, and other financial information as required.
• Ensure control account reconciliations are completed accurately and on a timely basis, investigating and resolving discrepancies.
• Review financial information and identify variances, errors, or unusual transactions, escalating significant issues where appropriate.
• Ensure the accurate and timely transfer of payroll data into the finance system and reconcile payroll-related control accounts.
• Monitor income and expenditure and support budget holders with financial information and budget monitoring.
• Assist with the preparation, monitoring, and review of budgets and forecasts.
• Maintain accurate financial records and ensure appropriate supporting documentation and audit trails are maintained.
• Support internal and external audit processes, providing information and responding to queries as required.
• Ensure compliance with relevant financial regulations, policies, procedures, and statutory requirements.
• Maintain awareness of relevant financial developments, guidance, and protocols issued by the Department for Education (DfE), funding bodies, and other relevant organisations.
• Support the Head of Finance in ensuring appropriate financial controls are maintained across the organisation.
• Identify opportunities to improve financial processes, systems, controls, and reporting.
• Provide financial guidance and support to colleagues and budget holders across the organisation.
• Maintain confidentiality when dealing with sensitive financial, payroll, employee, and organisational information.
• Undertake other reasonable finance-related duties as required by the Head of Finance.

Scope of Role

• Take responsibility for the effective day-to-day operation of the Finance Office and ensure work is completed accurately and within agreed deadlines.
• Exercise appropriate judgement when reviewing financial information, resolving discrepancies, and allocating work within the Finance Team.
• Ensure all financial activity is carried out within the organisation's Financial Regulations, delegated authorities, and internal controls.
• Work closely with the Head of Finance to support effective financial management and decision-making.
• Develop a strong understanding of the financial requirements of the education sector, including relevant DfE guidance, funding arrangements, and financial protocols.
• Build effective working relationships with senior leaders, budget holders, staff, suppliers, auditors, and other external stakeholders.

Personal Profile

• Proven experience in a finance or accounting environment, ideally within the education, public sector, charity, or not-for-profit sector.
• Strong knowledge of financial processes, accounting principles, reconciliations, and financial controls.
• Excellent attention to detail and a high level of accuracy.
• Strong analytical and problem-solving skills, with the ability to investigate and resolve financial discrepancies.
• Excellent organisational and time-management skills, with the ability to prioritise competing deadlines.
• Confident managing and developing a small team.
• Strong communication and interpersonal skills, with the ability to work effectively with colleagues at all levels.
• Ability to explain financial information clearly to non-finance colleagues.
• Ability to work independently, take ownership of responsibilities, and use initiative.
• Strong IT skills, particularly Microsoft Excel and financial/accounting systems.
• High level of integrity and discretion when handling confidential information.
• Commitment to continuous improvement and maintaining professional knowledge.

Preferred Qualifications & Experience

• Relevant accounting or finance qualification, such as ACA, ACCA, CIMA, or equivalent experience.
• Previous experience in a Finance Manager, Assistant Finance Manager, Senior Finance Officer, or similar role.
• Experience of managing or supervising finance staff.
• Experience preparing management accounts, financial reports, budgets, and forecasts.
• Experience completing balance sheet and control account reconciliations.
• Experience with payroll journals or the transfer of payroll information into finance systems.
• Good working knowledge of in Power BI and Microsoft Excel, including formulas, pivot tables, lookups, and financial analysis.
• Previous experience within the UK education sector would be advantageous.
• Knowledge of DfE financial requirements, funding arrangements, and education-sector financial regulations would be desirable.

Accounts Payable and Procurement Officer

ACCOUNTS PAYABLE AND PROCUREMENT OFFICER

Location: Manchester

Reporting to: Head of Finance

Contract Type: Full-Time, Permanent

Purpose of Role

To deliver an efficient, accurate and well-controlled purchase-to-pay service for the organisation, combining responsibility for the Accounts Payable function with the coordination of procurement and purchasing activity. The postholder will ensure that goods and services are sourced compliantly and achieve value for money, and that supplier invoices and payments are processed accurately, on time and in line with the organisation’s financial regulations and controls.

The role will act as the first point of contact for purchasing and supplier payment matters, working closely with budget holders, internal departments, suppliers and the wider Finance Team to maintain accurate financial records, strong supplier relationships and a high level of service to stakeholders.

Main Responsibilities

Procurement and Purchasing

• Act as the first point of contact for purchasing queries, advising budget holders on the organisation’s procurement policy, financial regulations and approval thresholds.
• Review and process purchase requisitions and raise purchase orders on the finance system, ensuring they are appropriately authorised, within budget and correctly coded before orders are placed.
• Obtain and evaluate quotations in line with procurement thresholds, comparing price, quality, delivery and service to support value-for-money purchasing decisions.
• Support tender exercises for higher-value purchases, including helping to prepare specifications and tender documents, issuing requests for quotation, coordinating evaluations and keeping a clear record of the process.
• Carry out due diligence on new suppliers before approval, including checks on financial standing, insurance, data protection and modern slavery compliance as appropriate.
• Maintain the approved supplier list and a register of contracts, monitoring contract end and renewal dates and alerting budget holders in good time.
• Monitor supplier performance and service levels, working with budget holders to address delivery, quality or pricing issues and to resolve disputes.
• Identify opportunities to consolidate spend, make use of sector purchasing frameworks where appropriate, and negotiate improved pricing and terms with suppliers.
• Produce regular spend analysis and procurement reports for the Head of Finance, highlighting savings achieved, off-contract spend and any non-compliance with policy.

Accounts Payable

• Process supplier invoices accurately and efficiently, ensuring they are appropriately authorised, coded and posted to the accounting system.
• Match invoices against purchase orders, goods received records, contracts and supporting documentation, resolving discrepancies with suppliers and budget holders.
• Ensure invoices are processed in accordance with the organisation’s financial policies, procedures and approval controls.
• Respond promptly and professionally to supplier queries, investigating and resolving issues relating to orders, invoices, payments and account balances.
• Reconcile supplier statements regularly and investigate and resolve outstanding or disputed items.
• Prepare and process regular supplier payment runs, ensuring payments are accurate, properly approved and made within agreed payment terms.
• Maintain accurate supplier records, including setting up new suppliers and updating existing supplier details, with independent verification of any change to bank details to prevent fraud.
• Monitor outstanding invoices and aged creditors, ensuring queries and aged items are followed up and resolved promptly.

Finance, Controls and Compliance

• Assist with month-end and year-end finance activities, including creditor reconciliations, accruals, commitments and reporting as required.
• Ensure all purchasing and payment transactions are supported by appropriate documentation and maintain a clear audit trail.
• Operate within appropriate segregation of duties between ordering, approval, receipting and payment, and declare and escalate any potential conflicts of interest.
• Assist with responding to internal and external audit queries relating to procurement and Accounts Payable.
• Help to keep procurement and purchase-to-pay procedures, guidance and templates up to date, and support budget holders through guidance and training.
• Identify opportunities to improve purchase-to-pay processes, efficiency and controls, including better use of finance system functionality.
• Maintain confidentiality when dealing with financial, supplier and commercially sensitive tender information.
• Take ownership of professional development and actively seek opportunities to develop knowledge and skills relevant to the role.

Scope of Role

• Develop a good understanding of the organisation’s financial regulations, procurement policy, purchasing processes and the wider education environment, so that expenditure is compliant, represents value for money, and is accurately recorded and appropriately authorised.
• Use initiative and sound judgement when reviewing purchase requests, evaluating quotations, coding expenditure and resolving supplier queries, escalating matters to the Head of Finance or an appropriate senior colleague where necessary.
• Work within established financial controls and delegated authorities, ensuring compliance with relevant organisational policies and procedures.
• Build effective working relationships with internal budget holders and external suppliers, balancing a responsive service with compliance and value for money.

Admissions Officer

Admissions Officer

Role Purpose

To process student applications efficiently, accurately, and in accordance with admissions procedures, contributing to recruitment, conversion, enrolment, and applicant service objectives.

Key Responsibilities

Admissions Processing

• Assess and process applications through all required admissions stages.
• Verify application documentation and supporting evidence.
• Ensure applications meet institution and partner requirements.
• Update admissions systems accurately and in a timely manner.
• Progress applications to the next stage of the admissions process.

Applicant Communication

• Communicate with applicants regarding outstanding documentation and admissions decisions.
• Provide accurate admissions information and guidance.
• Follow up with applicants to support progression and enrolment.

Compliance & Quality

• Ensure compliance with admissions procedures and policies.
• Maintain accurate and complete applicant records.
• Participate in quality assurance activities and file reviews.
• Escalate concerns or irregularities to senior staff.

Service Delivery

• Meet agreed productivity and SLA requirements.
• Support intake activities and peak-period admissions processing.
• Contribute to positive applicant experiences.

Team Contribution

• Work collaboratively with admissions colleagues and stakeholders.
• Attend team meetings and training activities.
• Support departmental objectives and operational priorities.

Key Accountabilities

• Timely processing of applications.
• Compliance with admissions procedures.
• Data accuracy and record maintenance.
• Delivery of applicant service standards.
• Achievement of productivity and SLA requirements.
• Support for recruitment and enrolment targets.

Skills and Experience

Essential

• Strong administrative skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience processing applications, records, or documentation.
• Ability to manage workload and meet deadlines/SLAs.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong customer service and stakeholder management skills.
• Ability to work independently and as part of a team.

Desirable

• Experience in higher or further education admissions.
• Knowledge of admissions, enrolment, or student recruitment processes.
• Experience using CRM, admissions, or student record systems.
• Understanding of GDPR and data protection requirements.
• Knowledge of UKVI requirements and international admissions processes.

Admissions Officer

Admissions Officer

Role Purpose

To process student applications efficiently, accurately, and in accordance with admissions procedures, contributing to recruitment, conversion, enrolment, and applicant service objectives.

Key Responsibilities

Admissions Processing

• Assess and process applications through all required admissions stages.
• Verify application documentation and supporting evidence.
• Ensure applications meet institution and partner requirements.
• Update admissions systems accurately and in a timely manner.
• Progress applications to the next stage of the admissions process.

Applicant Communication

• Communicate with applicants regarding outstanding documentation and admissions decisions.
• Provide accurate admissions information and guidance.
• Follow up with applicants to support progression and enrolment.

Compliance & Quality

• Ensure compliance with admissions procedures and policies.
• Maintain accurate and complete applicant records.
• Participate in quality assurance activities and file reviews.
• Escalate concerns or irregularities to senior staff.

Service Delivery

• Meet agreed productivity and SLA requirements.
• Support intake activities and peak-period admissions processing.
• Contribute to positive applicant experiences.

Team Contribution

• Work collaboratively with admissions colleagues and stakeholders.
• Attend team meetings and training activities.
• Support departmental objectives and operational priorities.

Key Accountabilities

• Timely processing of applications.
• Compliance with admissions procedures.
• Data accuracy and record maintenance.
• Delivery of applicant service standards.
• Achievement of productivity and SLA requirements.
• Support for recruitment and enrolment targets.

Skills and Experience

Essential

• Strong administrative skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience processing applications, records, or documentation.
• Ability to manage workload and meet deadlines/SLAs.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong customer service and stakeholder management skills.
• Ability to work independently and as part of a team.

Desirable

• Experience in higher or further education admissions.
• Knowledge of admissions, enrolment, or student recruitment processes.
• Experience using CRM, admissions, or student record systems.
• Understanding of GDPR and data protection requirements.
• Knowledge of UKVI requirements and international admissions processes.

Careers and Employability Officer

Careers and Employability Officer

UK Management College 

Contract: Full-time, permanent.

Location: Manchester campuses, with regular travel to Derby, Newcastle (North Shields) and Sunderland.

Working pattern: Fully campus based. Occasional evening work is required for careers events, with time off in lieu in line with College policy.

Salary: £30,000 to £33,000

Please note: Remote or Hybrid working is not available

Help our students take their next step into work

UK Management College is looking for a proactive and approachable Careers and Employability Officer to help students build the confidence, skills and connections they need to progress into employment, further study or enterprise. This is an opportunity to join a new and developing service and play a practical role in shaping careers support across our campuses.

About UK Management College

UK Management College is an independent higher education college delivering honours degrees with an integrated Foundation Year in partnership with its awarding universities.

We support students across our Manchester campuses, Derby, Newcastle (North Shields) and Sunderland, studying subjects including business and management, digital marketing, health and social care, early childhood, creative industries and psychology.

Many of our students are mature learners, the first in their family to enter higher education, speak more than one language, or balance study with work and caring responsibilities.

We are committed to helping students continue and complete their studies and progress into graduate-level employment or further study.

About the role

Working within Student Engagement and Career Development, alongside the Centre for Career Development, Enterprise and Innovation, you will deliver practical careers advice and employability activities, develop employer relationships and help ensure that students across all campuses can access relevant support.

You will work closely with the Student Engagement and Career Development Manager, Personal Academic Tutors, Course Directors, course teams and other College colleagues.

Key responsibilities

• Provide one-to-one and group support on career planning, CVs, job applications, interview preparation, networking, LinkedIn and transferable skills.
• Help students explore career pathways linked to their courses and provide accessible information suited to mature learners and students facing barriers to education or employment.
• Run drop-in sessions and bookable appointments across campuses, and follow up referrals from Personal Academic Tutors and course teams.
• Plan and deliver careers activity across the College, including Careers Week, employer talks and panels, sector events, graduation and celebration activities, and events for Foundation Year students.
• Work with academic teams, Personal Academic Tutors, Wellbeing and EDI colleagues and the Student Association to make careers activity relevant and accessible to students.
• Build and maintain relationships with employers, community organisations and alumni to create opportunities such as placements, work experience, insight visits, guest speakers, live briefs and mentoring.
• Prepare students for placements and work experience, support required insurance, health and safety and safeguarding checks, and monitor progress with students and employers.
• Support student enterprise and mentoring programmes, including recruiting and matching mentors, inducting participants, coordinating activity and collecting feedback.
• Maintain careers information on the College website and student app, and develop practical resources such as guides, templates, recorded sessions and course-specific career maps.
• Provide Personal Academic Tutors with careers resources and briefings they can use with their students.
• Keep accurate records of appointments, referrals, attendance, employer engagement, placements and outcomes; support feedback collection, reporting and preparation for graduate outcomes reporting.
• Work to agreed priorities, represent the College professionally and follow policies relating to data protection, safeguarding, Prevent, equality, diversity and inclusion, confidentiality and health and safety.

About you

You will bring a student-focused approach, strong organisation and the confidence to deliver engaging support and activities across multiple campuses.

Essential Criteria

• A degree, Level 6 qualification or equivalent professional experience in careers, employability, education or training.
• Experience supporting people from a range of backgrounds, including people facing barriers to education or employment.
• Experience producing information, learning or training resources and delivering sessions to groups.
• Experience maintaining accurate records and producing straightforward reports.
• Clear, approachable communication skills and the ability to build effective relationships with students, colleagues, employers and external partners.
• Confidence presenting to and engaging groups, with strong planning and organisational skills and the ability to manage a varied workload across several campuses.
• Confident use of Microsoft 365, including Excel, Teams, SharePoint and PowerPoint, and willingness to learn College systems.
• Understanding of confidentiality, data protection, safeguarding and equality, diversity and inclusion in work with students and employers.
• Commitment to impartial careers advice, inclusion, respect and integrity, and the ability to use initiative while recognising when advice or approval is needed.
• Willingness and ability to travel regularly between the campuses and work occasional evenings for events, as well as undertake relevant training and professional development.

Desirable criteria

• A careers information, advice and guidance qualification at Level 3 or above.
• A teaching, training or assessing qualification.
• Membership of, or willingness to join, the Career Development Institute.
• Experience working with employers or external partners to develop placements, work experience or mentoring opportunities.
• Experience in higher education, further education or widening participation.
• Experience coordinating events across multiple sites or maintaining web and app content.
• Knowledge of graduate and regional labour markets, the sectors relevant to the College’s courses, or the Matrix standard for information, advice and guidance.

The appointment is subject to right-to-work checks, references and a Disclosure and Barring Service check at the level required for student-facing posts.

How to apply

Please apply through the UK Management College careers page. In your application, explain how your experience and skills meet the essential criteria listed above. The closing date and interview arrangements will be confirmed by Human Resources.

UK Management College is committed to inclusion and to supporting students from a wide range of backgrounds. We welcome applications from candidates who share this commitment and want to help students realise their potential.

Personal Assistant

Personal Assistant

Location: Manchester / Salford 

Salary: £30,000 per annum 

Contract Type: Full-Time 

Reporting to: Executive Assistant to Group CEO and Group Administrator

About UK Management College (UKMC)

UK Management College (UKMC) is seeking a highly organised, proactive and professional Personal Assistant to provide comprehensive administrative and operational support to senior executive leadership. Based at UKMC, this role will also support activities across The Unibridge Group, working closely with senior stakeholders and ensuring the smooth coordination of executive priorities and business operations.

The Role

As Personal Assistant, you will provide high-level administrative support, manage complex diaries and schedules, coordinate meetings and travel arrangements, prepare professional documentation, and maintain accurate records. The role requires exceptional organisational skills, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Executive Support

• Manage executive calendars, appointments and meeting schedules.
• Coordinate meeting requests and issue invitations.
• Prepare schedules, briefing notes and supporting information.
• Monitor correspondence and respond to routine enquiries where authorised.
• Provide day-to-day administrative support and document preparation.

Meetings and Coordination

• Organise internal and external meetings.
• Prepare agendas, meeting packs and supporting papers.
• Take meeting minutes and maintain action logs.
• Follow up on outstanding actions and deadlines.
• Support board, committee and Group-wide meetings as required.

Travel and Event Management

• Arrange domestic and international travel.
• Coordinate accommodation, transport and itineraries.
• Organise logistics for events and business engagements.
• Maintain travel documentation and expense records.

Stakeholder Liaison

• Act as a professional point of contact for internal and external stakeholders.
• Coordinate information requests across departments.
• Support project administration and progress tracking.
• Assist with Group-wide administrative activities.

Document and Records Management

• Prepare and proofread reports, letters, presentations and spreadsheets.
• Maintain electronic filing systems and confidential records.
• Ensure compliance with data protection and company policies.
• Handle sensitive information with professionalism and discretion.

What We're Looking For

Essential Requirements

• Previous experience as a Personal Assistant, Executive Assistant, Administrative Assistant, or similar role.
• Experience supporting senior executives or leadership teams.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Experience organising meetings, taking minutes and managing action trackers.
• High levels of professionalism, discretion and confidentiality.
• Excellent attention to detail and accuracy.
• Ability to work independently and manage competing priorities.

Key Competencies

• Organisation and Planning
• Communication and Relationship Building
• Adaptability and Flexibility
• Initiative and Proactivity
• Professionalism and Discretion
• Reliability and Attention to Detail

What We Offer

• Competitive salary of £30,000 per annum.
• Opportunity to work closely with senior leadership.
• Varied and engaging role across multiple business functions.
• Professional and supportive working environment.
• Opportunities for development and growth within UKMC and The Unibridge Group.

How to Apply

To apply for this exciting opportunity, please submit your CV and a covering letter outlining your suitability for the role.

UK Management College is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.

Disability Officer

Disability Officer

Department: Wellbeing and Support

Location: Salford Campus

Position Type: Permanent, Full-Time

Working Hours:37.5 hours per week

Working Pattern: Monday to Friday

Reports to: Course Director and Head of Wellbeing Service

Company Description

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes.

Our mission is to deliver inclusive, practical, and career-oriented education that supports every learner to reach their full potential.

We work closely with experienced academics, industry partners, and wellbeing and inclusion specialists to ensure that our learning environment remains supportive, accessible, and compliant with relevant legislation.

Job Purpose

The Disability Officer will lead the operational coordination and quality assurance of disability support across UK Management College (UKMC). The postholder will manage disability disclosures and complex cases, oversee reasonable adjustments and Temporary Learning Agreements (TLAs) and inclusive teaching, learning and assessment practices, and ensure consistent, timely and confidential support from pre-enrolment to completion of study.

The Officer will lead and supervise Disability Support Tutors responsible for disability-related assessments, Learning Support Plans (LSPs), and disability-related contributions to Personal Emergency Evacuation Plans (PEEPs), working in partnership with Health & Safety colleagues.

Key Responsibilities

Disability Disclosure, Assessment and Case Management

• Manage disability disclosures at application, admission, enrolment and during study; contact students promptly, explain available support and obtain appropriate consent.
• Assess barriers to access and participation, review supporting evidence where relevant, and coordinate individualised reasonable adjustments without unnecessary delay.
• Provide confidential one-to-one appointments, regular case reviews and timely follow-up; record student preferences, actions, decisions, outcomes and referrals.
• Identify complex or changing needs, respond sensitively to welfare concerns and escalate safeguarding or urgent risks through established institutional procedures.

Leadership of Disability Support Tutors

• Lead, allocate and oversee Disability Support Tutors’ day-to-day work across all campuses, ensuring consistent service delivery and clear accountability.
• Supervise tutors undertaking initial needs discussions, disability-related casework, LSP preparation and review, and PEEP-related information gathering and liaison.
• Check the accuracy, quality, timeliness and implementation of tutors’ work; provide case guidance, induction, coaching and constructive feedback.
• Monitor outstanding tasks, caseloads, service standards and escalation points; report capacity or compliance risks to the Wellbeing and EDI leadership team.

Learning Support Plans (LSPs) and Temporary Learning Agreements (TLAs)

• Develop, issue, implement, review and maintain LSPs that clearly identify barriers, agreed adjustments, responsible teams and review dates.
• Work with academic teams and Personal Academic Tutors (PATs) to implement Temporary Learning Agreements (TLAs), where appropriate, and inclusive teaching, learning and assessment arrangements, including accessible learning materials, classroom participation and authorised assessment adjustments.
• Check that agreed adjustments are communicated on a need-to-know basis, actioned by the appropriate department and evaluated with the student.
• Coordinate review of LSPs following changes in health, study mode, placement, course requirements or student feedback.

Personal Emergency Evacuation Plans (PEEPs)

• Identify students whose disability-related circumstances may require an individual emergency evacuation assessment or PEEP.
• Oversee Disability Support Tutors’ gathering of relevant student information and coordinate referrals to campus management and competent Health & Safety personnel.
• Work with Health & Safety teams to ensure PEEPs are appropriately assessed, approved, communicated to authorised staff, reviewed and updated; do not substitute disability casework for specialist fire-safety decisions.

Disabled Students' Allowance (DSA) and referrals

• Explain Disabled Students’ Allowance (DSA), including general eligibility, application routes, evidence and needs-assessment processes; assist students with enquiries and applications without guaranteeing an award.
• Coordinate referrals to specialist assessors, assistive technology, wellbeing, safeguarding or external services, and track follow-up actions.

Records, Partnership working and Service Quality

• Maintain the Disability Registry, case notes, evidence, consent records, LSPs, PEEP-related referrals and review logs securely and in accordance with UK GDPR, data protection and institutional retention policies.
• Liaise with Admissions, Student Services, Wellbeing, EDI, academic teams, PATs, examinations and assessments teams, campus operations and Health & Safety.
• Monitor case response times, LSP and PEEP referral progress, scheduled reviews, student feedback and agreed key performance indicators (KPIs).
• Produce accurate management information and audit-ready reports; recommend improvements to accessibility, inclusive practice and student experience.

Person Specification

Essential Qualifications and Professional Knowledge

• A relevant qualification in disability support, special educational needs and disabilities (SEND), inclusive education, student support, social care, psychology or a closely related discipline; or demonstrably equivalent professional experience.
• Relevant disability-support training or certification, for example disability awareness, SEND/inclusive practice, reasonable adjustments, autism or neurodiversity support, mental health awareness, or assistive technology.
• Working knowledge of the Equality Act 2010, reasonable adjustments, confidentiality, safeguarding, UK GDPR and disability-inclusive practice in a UK education setting.
• Sound understanding of LSPs, DSA processes, disability-related needs assessments, Temporary Learning Agreements (TLAs) and the purpose of PEEPs, including the distinct responsibilities of Health & Safety specialists.

Essential Experience and Skills

• Substantial practical experience supporting disabled learners or service users, including confidential case management, needs assessment and coordinated follow-up.
• Experience preparing or reviewing individual support plans and working with teaching, assessment or service-delivery teams to implement adjustments.
• Experience supervising, mentoring, coordinating or quality-checking colleagues’ work, with the ability to lead Disability Support Personal Academic Tutors across multiple sites.
• Excellent interpersonal skills, professional judgement, accurate record keeping, digital literacy and the ability to manage competing deadlines sensitively and independently.

Desirable

• Experience in UK higher education or further education disability services, including DSA support and cross-campus delivery.
• Relevant accredited training or professional development in disability advice, inclusive teaching, assistive technology, safeguarding or case management.
• Experience of disability registers, reporting, audits, service KPIs and collaborating on PEEP arrangements with Health & Safety teams.

Key Terminology

DSA – Disabled Students’ Allowance  |  LSP – Learning Support Plan  |  TLA – Temporary Learning Agreement  |  PEEP – Personal Emergency Evacuation Plan|  PAT – Personal Academic Tutor  |  EDI – Equality, Diversity and Inclusion

UKMC is committed to equality of opportunity and welcomes applications from suitably qualified candidates. Appointment will be subject to relevant recruitment and pre-employment checks.

Student Finance Manager

Student Finance Manager

Location: Manchester

Reporting to: Head of Finance

Contract Type: Full-Time, Permanent

Job Purpose

The student Finance Manager is responsible for leading and developing the Student Finance function across all campuses, ensuring compliance with student funding regulations, effective management of student finance operations, and delivery of institutional funding objectives. The role provides oversight of complex student finance matters, performance management, reporting, and continuous improvement initiatives.

Key Responsibilities

Leadership & Management

• Lead, manage, and develop the Student Finance team across all campuses.

• Set objectives, monitor performance, and conduct regular performance reviews.

• Deliver training and coaching to ensure staff maintain up-to-date knowledge of funding regulations and processes.

• Allocate workloads and resources to ensure service standards are maintained.

Compliance & Governance

• Ensure compliance with Student Finance England (SFE), Student Loans Company (SLC), and institutional requirements.

• Lead internal and external audit activities relating to student funding.

• Develop and maintain procedures, guidance documents, and quality assurance processes.

• Identify, manage, and mitigate funding and compliance risks.

Operational Oversight

• Oversee funding application and verification activity across all campuses.

• Monitor team caseloads, funding outcomes, and service performance.

• Take ownership of the most complex, high-risk, or escalated student finance cases.

• Act as the final escalation point for student finance issues.

Reporting & Analysis

• Produce management reports on funding applications, conversion rates, funding outcomes, and compliance metrics.

• Analyse trends, risks, and operational performance.

• Make recommendations to senior management to improve funding performance and service delivery.

• Monitor KPIs and implement improvement plans where required.

Process Improvement

• Lead initiatives to improve student finance processes and student experience.

• Review operational performance and implement efficiencies.

• Work with relevant stakeholders to improve cross-departmental processes.

Accountability

The Student Finance Manager is accountable for:

• Student finance compliance.

• Team performance and productivity.

• Funding-related audits and regulatory requirements.

• Resolution of escalated and complex cases.

• Accuracy of management information and performance reporting.

• Continuous improvement of student finance services.

Key Skills & Experience

• Experience working within student finance, student services, higher education administration, or a similar management environment.

• Strong understanding of Student Finance England (SFE) processes, funding regulations, and compliance requirements.

• Experience leading teams, managing performance, and supporting staff development.

• Excellent communication, stakeholder management, and relationship-building skills.

• Strong analytical, organisational, and problem-solving skills.

• Ability to manage competing priorities, drive service improvements, and meet deadlines.

Student Finance Officer

STUDENT FINANCE OFFICER

Location: Derby

Reporting to: Head of Finance

Contract Type: Full-Time, Permanent

Job Purpose

The Student Finance Officer is responsible for providing specialist support and guidance to students regarding tuition fee funding and financial support. The role focuses on funding verification, case management, student advice, and ensuring student finance records are accurate and up to date.

Key Responsibilities

Student Support & Guidance

• Provide professional guidance to students regarding tuition fee funding, eligibility, and available financial support.

• Support students in understanding funding requirements, evidence submission requirements, and application timelines.

• Respond to student finance enquiries and provide timely resolutions.

• Deliver a high standard of customer service throughout the student journey.

Funding Verification & Administration

• Review and verify student funding evidence in accordance with regulatory requirements.

• Process funding-related documentation accurately and efficiently.

• Monitor funding statuses and follow up on pending or unresolved cases.

• Maintain accurate and complete student finance records and case notes.

Case Management

• Manage a portfolio of student finance cases from application through to resolution.

• Assist students with funding-related issues, including evidence queries, eligibility concerns, and routine appeals.

• Escalate complex, exceptional, or high-risk cases to the Student Finance Manager where appropriate.

• Liaise with relevant stakeholders to resolve student queries.

Compliance & Data Quality

• Ensure all activities are undertaken in accordance with institutional procedures and funding regulations.

• Support audit requests by maintaining accurate records and documentation.

• Maintain confidentiality and comply with GDPR and data protection requirements.

Accountability

The Student Finance Officer is accountable for:

• Accuracy of funding verification and student finance records.

• Timely processing of student finance activities.

• Quality and accuracy of information provided to students.

• Effective management of assigned caseloads.

• Escalation of complex cases and risks in a timely manner.

Key Skills & Experience

• Experience working within student finance, student services, higher education administration, or a similar environment.

• Good understanding of Student Finance England (SFE) processes and funding requirements.

• Experience managing caseloads and resolving student enquiries.

• Excellent communication and interpersonal skills.

• Strong attention to detail and organisational skills.

• Ability to prioritise workload and meet deadlines.

Student Finance Officer

STUDENT FINANCE OFFICER

Location: Newcastle

Reporting to: Head of Finance

Contract Type: Full-Time, Permanent

Job Purpose

The Student Finance Officer is responsible for providing specialist support and guidance to students regarding tuition fee funding and financial support. The role focuses on funding verification, case management, student advice, and ensuring student finance records are accurate and up to date.

Key Responsibilities

Student Support & Guidance

• Provide professional guidance to students regarding tuition fee funding, eligibility, and available financial support.

• Support students in understanding funding requirements, evidence submission requirements, and application timelines.

• Respond to student finance enquiries and provide timely resolutions.

• Deliver a high standard of customer service throughout the student journey.

Funding Verification & Administration

• Review and verify student funding evidence in accordance with regulatory requirements.

• Process funding-related documentation accurately and efficiently.

• Monitor funding statuses and follow up on pending or unresolved cases.

• Maintain accurate and complete student finance records and case notes.

Case Management

• Manage a portfolio of student finance cases from application through to resolution.

• Assist students with funding-related issues, including evidence queries, eligibility concerns, and routine appeals.

• Escalate complex, exceptional, or high-risk cases to the Student Finance Manager where appropriate.

• Liaise with relevant stakeholders to resolve student queries.

Compliance & Data Quality

• Ensure all activities are undertaken in accordance with institutional procedures and funding regulations.

• Support audit requests by maintaining accurate records and documentation.

• Maintain confidentiality and comply with GDPR and data protection requirements.

Accountability

The Student Finance Officer is accountable for:

• Accuracy of funding verification and student finance records.

• Timely processing of student finance activities.

• Quality and accuracy of information provided to students.

• Effective management of assigned caseloads.

• Escalation of complex cases and risks in a timely manner.

Key Skills & Experience

• Experience working within student finance, student services, higher education administration, or a similar environment.

• Good understanding of Student Finance England (SFE) processes and funding requirements.

• Experience managing caseloads and resolving student enquiries.

• Excellent communication and interpersonal skills.

• Strong attention to detail and organisational skills.

• Ability to prioritise workload and meet deadlines.