1121 Ashton Old Road, Openshaw, Manchester, M11 1AA, United Kingdom.
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Receptionist
Sunderland, UK
Full Time
Job Description
This is a full-time on-site role for a Front Desk Receptionist at UK Management College. The Front Desk Receptionist will be responsible for handling phone calls, performing receptionist duties, utilizing clerical skills, communicating effectively with individuals, and providing exceptional customer service to all visitors.
Qualifications
Phone Etiquette and Communication skills
Receptionist Duties and Clerical Skills
Customer Service skills
Excellent organizational and time management skills
Strong attention to detail and accuracy
Proficiency in Microsoft Office suite
Previous experience in a similar role is preferred
Essential Requirements
Proven administrative skills: highly organised, proactive, and able to meet deadlines in a fast-paced environment.
Multitasking abilities: able to juggle various tasks, such as managing student queries, coordinating interviews, and maintaining records.
Excellent communication skills: fluent in English, with the ability to deal confidently, tactfully, and sensitively with people from diverse backgrounds.
Strong IT skills: proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems.
Attention to detail: ability to process information accurately while working under pressure.
Discretion and confidentiality when dealing with sensitive information.
Team player: able to work independently and collaboratively with colleagues across different departments.
Flexibility: open to adapting work practices to suit changing business needs